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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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Missouri
1 review
0 helpful votes
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Perfect
December 12, 2021

Just as described. Shipped quickly. Great experience

Date of experience: December 11, 2021
Illinois
1 review
0 helpful votes
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Easy to contact seller. Great having them rated so clients feel secure about ordering. Return policy is great too. The bag was in fantastic shape. Speedy delivery. Quick response when I had a question.

Date of experience: December 11, 2021
Oregon
1 review
0 helpful votes
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Excellent customer service and merchandise was great!

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Love it!
December 11, 2021

You guys provide a wide selection of name brand and vintage clothing. Shipping was quick for the most part depending on the seller.

Date of experience: December 11, 2021
New York
1 review
0 helpful votes
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Faster delivery then I ever expected
December 11, 2021

Fast and easy checkout and I like the fact that you offer coupon codes for the holidays

Date of experience: December 11, 2021
Utah
1 review
0 helpful votes
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Looks great
December 11, 2021

Looks as pictured, thank you! Came packaged very well. Quality of Gucci purse is very nice for being a used bag.

Date of experience: December 11, 2021
Nebraska
1 review
2 helpful votes
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Great first time experience!
December 11, 2021

Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. Everything worked out perfectly! It was easy to place the order, the shoes came in as promised. They were well-packaged and beautiful. I am now a fan of Tradesy and look forward to doing more shopping with them in the future.

Date of experience: December 11, 2021
Texas
2 reviews
0 helpful votes
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Louis Vuitton Duffle
December 11, 2021

It was great. Communication, process and shipping were great!

Date of experience: December 11, 2021
Kentucky
1 review
0 helpful votes
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Gucci belt
December 11, 2021

Ordered a gucci belt, came fast and as described. Just in time for Christmas!

Date of experience: December 11, 2021
Texas
1 review
0 helpful votes
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THANK YOU VERY MUCH!
December 11, 2021

Great and honest seller; effective communication! Fabulous Gucci handbag! Thank you!

Date of experience: December 11, 2021
New Jersey
1 review
0 helpful votes
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Frye purse
December 11, 2021

The bag is in very good condition but not the carbon color as advertised.

Date of experience: December 11, 2021
New York
1 review
0 helpful votes
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Original product at great price
December 11, 2021
Updated review

It was great. The shipping was super fast and the product was original at a very convenient price.

Date of experience: December 11, 2021

It was good
December 9, 2021
Previous review

It was good. I just hope the product is original and not a fake.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Gucci belt bag
December 11, 2021

Great! Bag is beautiful. Easy experience. Love the tracking updates.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Happy with purchase
December 11, 2021

Easy and always good quality got my merchandise in a timely manner, very happy with my new handbag

Date of experience: December 11, 2021
Indiana
1 review
0 helpful votes
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Gucci Belt Bag
December 11, 2021

I just received my bag. If was everything I hoped for.

Date of experience: December 11, 2021
California
3 reviews
0 helpful votes
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Good buy
December 11, 2021
Updated review

Had to return a former Tradesy purchase so this was a replacement order. Easy return and issue of credit

Date of experience: December 11, 2021

The checkout process is complicated The screen froz...
December 7, 2021
Previous review

The checkout process is complicated The screen froz enven when I anwered all the questions such as apply credit and credit card info. Took a long time and going back and forth to complete the order

Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
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Beautiful Purse
December 11, 2021

I truly loved the experience, top class site! Hands down the Best! You definitely have a permanent customer! Awesome seller in Tamara Trexler!

Date of experience: December 11, 2021
Illinois
1 review
0 helpful votes
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The item is beautiful. Great Price
December 11, 2021

Pleased coat is very nice. I was able to track by using dhl app but I didn't receive email or sms notifications. Also please consider making all packages to be signed for at delivery.

Date of experience: December 11, 2021
Kentucky
1 review
0 helpful votes
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Great very professional site and great products at a good price

Date of experience: December 11, 2021
North Carolina
1 review
0 helpful votes
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Mailing options
December 11, 2021

I always have great service with Tradesy but is it possible to have mailing options for sellers beyond the USPS. Currently they are overwhelmed and understaffed and delays happen very frequently- especially in December (I always treat myself with something for my birthday but it gets caught up in the Christmas "rush"). For more high priced items is it possible to have fedex or ups as options? I'm aware the costs would have to be baked into the cost of the items, increasing product for purchasers but maybe a consideration for higher priced items so the risk of loss during transit is slightly less.

Date of experience: December 11, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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