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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Beautiful shoes
December 13, 2021

Easy to use website and lots of selections! Love it!

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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Nice
December 13, 2021

Happy with my purchase. Quick shipping and easy transaction.

Date of experience: December 13, 2021
Arkansas
2 reviews
0 helpful votes
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Amazing experience
December 13, 2021

Amazing experience. Pricing was great and overall I would recommend this site to anyone who wants luxury handbags

Date of experience: December 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Excellent experience
December 13, 2021

Item is as described and in excellent condition, great communication and Very easy to use, seems simple.

Date of experience: December 13, 2021
Virginia
2 reviews
0 helpful votes
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Great buy Great seller Great experience
December 13, 2021

Was skeptical about purchasing a LV bag on line from this site, but I am so glad I did. I got my bag and it is authentic, the seller is simply amazing answering all my questions with an immediate response. Excellent service and products.

Date of experience: December 13, 2021
Virginia
1 review
0 helpful votes
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As advertised - great deal!
December 13, 2021

Quick shipping and great condition for the price. Would recommend buying from them again.

Date of experience: December 13, 2021
Georgia
1 review
0 helpful votes
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Fast and easy
December 13, 2021

Received sooner than delivery date and my bag looks great!

Date of experience: December 12, 2021
Texas
1 review
0 helpful votes
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So disappointed and frustrated
January 12, 2022

I placed an order for a LV purse on behalf of my 74 year old father as a Christmas gift for my mother without realizing it was a used product. Once I realized that this was the case I tried everything I could from emailing to calling to try to cancel the order. I was told it had shipped immediately and that it was too late to cancel the order. So, it surprised me to see that the notice you sent for the receipt of the item stated that if I had cancelled to disregard the email ---since, I was not given the option to cancel at all. I was told if I was not satisfied I could return the bag for credit. I have never shopped on Tradesy and only did by accident. I do not want credit or this purse. It seems authentic, but definitely has wear to it, and it is not the gift my father intended to give. I accept that I was naive thinking that this was a great buy on a new bag, and I am so disappointed to be stuck with a $1000 item that I do not want. I am disappointed and upset at myself and at the thought that there are businesses like yours that offer no way out for such an expensive unwanted purchase. I read it all in the fine print once I realized the terrible mistake I made and conducted a deeper dive on the website. I tried to rectify it immediately with no help or support on your end. This seems so dishonest to me. I am devastated at the substantial amount of money that my father has lost over this.

Date of experience: December 12, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received wasn't what you were expecting. I know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery.

If you need assistance with requesting a return or would like further clarity on our Return Policy please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Great service
December 13, 2021

It was the best experience ever they are legit it was fast and the shoes are in perfect condition just as it was describe

Date of experience: December 12, 2021
Maryland
1 review
0 helpful votes
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Beautiful Lowland Suede Boots
January 12, 2022

Brand new boots are wonderful! Suede is clean and boots come with Stewart Wiseman card for authentication.

Date of experience: December 12, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Great
December 12, 2021

Wonderful experience with this site and Channel bag was exactly as described

Date of experience: December 12, 2021
Arizona
1 review
0 helpful votes
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Finally found the cashmere sweater
December 12, 2021

Super easy. Looking for a specific item and Tradesy popped up on my search.

Date of experience: December 12, 2021
Maryland
1 review
0 helpful votes
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Great experience as a newbie
December 12, 2021

I can't wait to see my son's face on Christmas when I surprise him with this designer gift!

Date of experience: December 12, 2021
Washington
1 review
0 helpful votes
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Easy Peasy Lemon Squeezy
December 12, 2021

Easy Mo'Cheesey. Picked it out without a doubt, they sent it here in the clear. Christmas time is here and now my friends I've nothing to fear. I have a gift to give away, so although I'm a dork my wife, she will stay.

Date of experience: December 12, 2021
Colorado
1 review
0 helpful votes
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Exactly what I needed
December 12, 2021

I was in search of a last-minute dress for a concert I'm singing in, and this was exactly what I was searching for at a very reasonable price. Seller was quick to ship the dress and it arrived in a timely manner.

Date of experience: December 12, 2021
Georgia
1 review
0 helpful votes
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So simple and fast checkout Have purchased from them many times always pleased

Date of experience: December 12, 2021
Ohio
3 reviews
0 helpful votes
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Tradesy experience
December 12, 2021
Updated review

It was excellent and I received my product in a timely fashion.

Date of experience: December 12, 2021

The site does not allow me to go back and look at the...
December 27, 2021
Previous review

The site does not allow me to go back and look at the product once it's in my cart. There are times when I need to go back to find information about the product that is not available in the shopping cart.

Date of experience: November 27, 2021
Florida
1 review
0 helpful votes
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Superior quality from seller
December 12, 2021
Updated review

Great, easy experience! The seller answered all my questions

Date of experience: December 11, 2021

Good, hoping for quality product
December 10, 2021
Previous review

Good, hoping for quality product

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Only complaint is the shoes were more worn than described.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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First time using
December 12, 2021

Everything was easy buying through Tradesy, and the delivery was fairly quick. I'll definitely recommend it to others.

Date of experience: December 11, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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