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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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District of Columbia
1 review
0 helpful votes
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Beautiful.
December 9, 2021

Heavier than I expected. Thank you. Quick shipping.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Too small
January 8, 2022

Boots are too small. Wear a 9. Ordered a 10 but they are still too small.

Date of experience: December 9, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received was too small. I know that must have been disappointing.

You can request a return for any reason within 4 days of delivery. You’ll send the item to Tradesy for free, and we’ll issue Tradesy Site Credit for you to find something new. Once we receive it, we’ll email you to confirm the return has been processed and your Tradesy Site Credit is available.

If you are within the 4-day return timeframe please go to your Purchases page on your account and click the “Start Return” button on the item you would like to return, then select your return reason and submit the return request.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Massachusetts
1 review
0 helpful votes
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Just as described!
December 9, 2021

The merchandise received was just as described and the shipping was extremely fast, so I would buy from this seller again.

Date of experience: December 9, 2021
Connecticut
1 review
0 helpful votes
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I was looking for a certain bag & had not been on Tradesy for awhile. I went there & found that bag, at a price I never dreamed of. The greatest part? I had a site credit that I completely forgot about & was so thrilled to find this at a time when I truly needed a break! Tradesy really does give many wonderful opportunities to get authentic pieces as well as smashing offers & giveaways! Highly recommend this site as a trustworthy place to shop and one that is very accountable where they follow through to make sure "all is well"!

Date of experience: December 9, 2021
Ohio
1 review
0 helpful votes
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Really nice coat.
December 9, 2021

Seller was fast to respond to questions. Fast shipping too.
Love the coat. It has two spill marks on the front of the coat. It makes it look dirty. This was not mentioned in description. It can be cleaned, but was just unexpected for such an expensive coat. It would have been easy to clean before shipping.
Aside from that happy with the purchase.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Love My Shades!
December 9, 2021

Found the Fendi shades I had been looking for for about a month. Other sites had them, but not the color I wanted, or not the price I was willing to pay. Tradesy had the color, and the price was reasonable. All new, authentication card included.

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
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It was fast :)
December 9, 2021

I never return my orders in Tradesy. I love it!
Always enjoy buying in Tradesy.

Date of experience: December 9, 2021
Ohio
1 review
0 helpful votes
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NOTHING BUT LOVE!
December 9, 2021

Never a problem! Products describe & arrive accurate & neatly packaged.

Date of experience: December 9, 2021
Missouri
1 review
0 helpful votes
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This was the first time buying an expensive purse on line

Date of experience: December 9, 2021
Florida
1 review
0 helpful votes
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First timer
December 9, 2021

1st time using the site and it was a good experience! Will definitely use it again

Date of experience: December 8, 2021
New York
1 review
0 helpful votes
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Smooth Transition
December 9, 2021

My purchase was shipped and delivered quickly, no complaints

Date of experience: December 8, 2021
Maryland
1 review
0 helpful votes
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Safe and Satisfyingly Simple
December 9, 2021

Picked up a beautiful item, had excellent communication from the seller and quick, secure delivery. An all around GREAT experience!

Date of experience: December 8, 2021
Pennsylvania
1 review
0 helpful votes
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Extremely satisfied
December 9, 2021

I am extremely happy with my recent tradesy purchase. I have no complaints whatsoever

Date of experience: December 8, 2021
California
1 review
0 helpful votes
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1st time buyer
December 9, 2021

Great transaction with the seller, who answered my question promptly. It was a great experience!

Date of experience: December 8, 2021
Michigan
1 review
0 helpful votes
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Love
December 9, 2021

Awesome customer service! Fast shipping! Item as described!

Date of experience: December 8, 2021
New York
1 review
0 helpful votes
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Great Experience
December 8, 2021

Item was promptly shipped and exactly as described. Very satisfied

Date of experience: December 8, 2021
Arizona
1 review
0 helpful votes
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Louis Vuitton Estrella MM
December 8, 2021

Great price & super fast international shipping! Thank you!

Date of experience: December 8, 2021
Arizona
1 review
0 helpful votes
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Happy Hanukkah - to myself!
December 8, 2021

Decided to splurge and wow - so glad I did. The process was so fast and easy, the seller was exceptionally sweet with a hand written note and well wishes for the holidays!

Date of experience: December 8, 2021
District of Columbia
1 review
0 helpful votes
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Great product
December 8, 2021

Product was just as described and fast delivery. Very happy with purchase.

Date of experience: December 8, 2021
Missouri
1 review
0 helpful votes
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Awesome!
December 8, 2021

Everything was super fast, great communication! Great quality, no scratch's or anything, you can tell they check the products.

Date of experience: December 8, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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