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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Overall positive experience
December 24, 2021

Overall good. Items arrives quickly.
They were a little more worn than we expected. I knew they were used, but the pictures may have been stock photos and not "as-is" images.
That said, still in very usable condition. Happy with the items received and the entire process.

Date of experience: December 24, 2021
New York
2 reviews
0 helpful votes
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Good purchase.
December 24, 2021

It was very easy to navigate the website and make my purchase.

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Great service
December 24, 2021

My order shipped the same day I placed the order. Shoes exactly as described.

Date of experience: December 24, 2021
Kansas
1 review
0 helpful votes
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Mudd shoes
December 24, 2021

Item was just as described and arrived in a timely fashion.

Date of experience: December 24, 2021
Maryland
1 review
0 helpful votes
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Authentic!
December 24, 2021

Exactly as described! This was my first experience

Date of experience: December 24, 2021
Florida
1 review
0 helpful votes
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Perfect, as described Balenciaga
December 24, 2021

Handbag was delivered in perfect brand new condition as described, very happy! Seller was great about timing of shipment and good communication

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Excellent
December 24, 2021

Received item within 2 days of ordering. It was packaged beautifully and bag was exactly as expected.

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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Excellent arrived quicker then expected perfect condition everything wrapped in original packaging

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Easy transaction, beautiful bracelet!
December 24, 2021

A beautiful bracelet, good price and fast shipping!

Date of experience: December 24, 2021
Florida
1 review
0 helpful votes
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Gucci marmont small
December 24, 2021

Arrived on time, I love the bag. It's perfect. Thank you

Date of experience: December 24, 2021
North Carolina
1 review
0 helpful votes
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Love Tradesy
December 24, 2021

Great price and product was like new. Shipping was faster than expected. Only took about 5 days at the most. I actually sent the first product back that I ordered because it was extremely too large. Looked like a computer bag. Return was easy as well. Tradesy received the product back from me in literally 3 days and I reordered using my credit and received the product back in 5 days.

Date of experience: December 24, 2021
Connecticut
1 review
0 helpful votes
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Great experience!
December 24, 2021

So far, so good.!, Product was as described & the shipping was fast.

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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Extremely Satisfied
December 24, 2021

I was able locate an item I've wanted for many years and the process was fast and seamless. Above all I love that I was notified on every step of the process which was very important to me because it's not an item I could just buy again.

Date of experience: December 24, 2021
North Carolina
1 review
0 helpful votes
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Love it!
December 24, 2021

I received it before Christmas, Thanks for the fast shipping

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Fast Shipping
December 24, 2021

Great, as describe and fast shipping. Got it before Christmas. Thank you!

Date of experience: December 23, 2021
New Jersey
1 review
0 helpful votes
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Just as expected!
December 24, 2021

Smooth and easy! Boots arrived quickly and were true to description

Date of experience: December 23, 2021
Kentucky
1 review
0 helpful votes
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Not as described.
January 23, 2022

Item said it was 11 inches in depth 24 inches wide and 23 length. The item was not as specified. I wish to return the item.

Date of experience: December 23, 2021
dev o. — Tradesy Rep
over a year old

Hi Greg,

I am so sorry to learn that the Louis Vuitton Cabas Piano Monogram Brown Shoulder Bag (30429404) was not as specified in the listing. I see that you already requested to return the bag.

Your next step is to ship the item to Tradesy HQ within 5 days.

To print your free shipping label, log in to Tradesy and head to your Purchases page. Locate this item, and click the PRINT RETURN LABEL button.

You may use any box to ship your return. Carefully package the item and all its accompanying accessories - including the box, dust bag, authenticity card, etc. - and then tape our label on top. Drop off at your local FedEx or schedule a pick-up. You will be notified via email once the package is delivered to Tradesy HQ.

Note: You will not be reimbursed for return shipping if you choose to use your own postage. This may also result in a delay in processing.

If you have any other questions, don’t hesitate to reach out and we’re happy to help!

Texas
1 review
0 helpful votes
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Quick Response
December 24, 2021

Had a few questions to ease my mind on shopping and the seller responded quickly every time. Shipping was fast and updated constantly

Date of experience: December 23, 2021
Georgia
1 review
0 helpful votes
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All Gucci over here!
December 24, 2021

Love it! Will be shopping this site in the near future

Date of experience: December 23, 2021
Nebraska
2 reviews
0 helpful votes
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Great find and great transaction!
December 24, 2021

The seller communicated well and relisted something I found she was selling but the listing had expired. So happy with the transaction!

Date of experience: December 23, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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