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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
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Great service thanks
December 24, 2021

Love my item shipping was excellent got her on the date they said very happy with my item thanks

Date of experience: December 23, 2021
California
1 review
0 helpful votes
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Travel Bag
December 23, 2021

Product was delivered quickly and was accurately described.

Date of experience: December 23, 2021
New York
1 review
0 helpful votes
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Gucci Bag
December 23, 2021

East and Smooth transaction. Seller is highly recommended

Date of experience: December 23, 2021
Texas
1 review
0 helpful votes
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Gucci tote brown supreme monograph shoulder bag
January 22, 2022

I want to return the item order # *******.
I can't find a way to return because my purchase is not showing up as bought.

Date of experience: December 23, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

It looks like you checked out as a Guest. In order to create an account and view your purchase history, head back to Tradesy, click "Sign Up" and enter your email address. We’ll automatically link any purchase made with your email address.

Next, you'll be prompted to add your Name and create a Password. Click "Create your account" when you’re done and you'll receive an email to verify your new Tradesy account.

Once you have created an account then you will see your order on your "purchase page" there you will be able to request a return as long as you are still within 4 days of delivery.

If you are within the 4-day return timeframe please go to your Purchases page on your account and click the “Request Return” button on the item you would like to return, then select your return reason and submit the return request. Once submitted you will then be able to print your return label.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our friendly specialists would be happy to help further. Alternatively, you can email us at [email protected].

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Connecticut
4 reviews
0 helpful votes
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Vintage!
December 23, 2021
Updated review

I'm in love with Chanel! This bag is absolutely gorgeous! I honestly consider it an investment!

Date of experience: December 23, 2021

It took several times for the transaction to process...
November 26, 2021
Previous review

It took several times for the transaction to process for some reason. It just kept spinning and spinning for some reason.

Date of experience: November 26, 2021
Ohio
1 review
0 helpful votes
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Great top!
December 23, 2021

Just as described! :) Great top and seller!
Perfect top!

Date of experience: December 23, 2021
California
1 review
0 helpful votes
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Great
December 23, 2021

It was a good experience love your website. Looking forward to shopping again

Date of experience: December 23, 2021
New Jersey
1 review
0 helpful votes
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My Michele, my new love
December 23, 2021

I am in love with my Michele Deco. Brand new, decent pricing, shipped timely, and packaged to perfection!

Date of experience: December 23, 2021
Maryland
1 review
0 helpful votes
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Great!
December 23, 2021

Really great experience! Super fast delivery of purchase even with the crazy issues the shipping lately!

Date of experience: December 23, 2021
North Dakota
1 review
0 helpful votes
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3rd time is a charm
January 22, 2022

After my 3rd time purchasing a purse finally it looked real.
The 1st two I bought were not real so not a good experience for a first time buyer of Tradesy.

Date of experience: December 23, 2021
Illinois
1 review
0 helpful votes
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Great purchase experience
December 23, 2021

I would purchase again from this seller, delivery wa s fast and quick. Purse is exactly as described.

Date of experience: December 23, 2021
North Carolina
1 review
0 helpful votes
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Kate Spade purse
December 23, 2021

Fast shipping. Item as described. Excellent. Will shop again.

Date of experience: December 23, 2021
Florida
1 review
0 helpful votes
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Purse Delivered
December 23, 2021

Purse was delivered quickly. It is beautiful exactly as described my daughter will love it!

Date of experience: December 23, 2021
Georgia
2 reviews
0 helpful votes
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Christmas Present
December 23, 2021

I ten was exactly as described. Very satisfied. Thanks

Date of experience: December 23, 2021
Tennessee
1 review
0 helpful votes
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Satisfied customer!
December 23, 2021

Bag was as described! Extremely satisfied! I would shop here again.

Date of experience: December 23, 2021
California
1 review
0 helpful votes
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Pretty watch
December 23, 2021

It sounds like ‘Michele'watches are overpriced now in stores, like Nordstrom. However, Nordstrom is a nice place to see them.

My watch is pretty and elegant. It is perfect. It was also delivered before Christmas, which is also a delight.

Date of experience: December 22, 2021
Pennsylvania
1 review
0 helpful votes
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Received!
December 23, 2021

Got my bag and really loved it! It was even better than I had imagined.

Date of experience: December 22, 2021
Maryland
1 review
0 helpful votes
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Accurate description and fast shipping
December 23, 2021

Seller immediately confirmed order and received order in less than a week. Very professional.

Date of experience: December 22, 2021
Oregon
1 review
0 helpful votes
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Returns made easy.
December 23, 2021

Got shoes that were not the right size. Return was fast and easy.

Date of experience: December 22, 2021
Illinois
1 review
0 helpful votes
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Great jacket, great price.
December 23, 2021

This is awesome jacket and great price, but I didn't expect it so small. I know that Burberry is running small but still didn't guess this time. Too small for my husband but I guess I will keep it for my son, he is almost 15. Thank you again

Date of experience: December 22, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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