logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Judith U.
Unfollow Judith U.
Share Review
Report Review

Satisfied first-time site user
March 8, 2022

Seller was in touch and was responsive to my inquires. Item was a pictured and described. Shipped to the US from Japan in a very timely manner with no issues.

Date of experience: March 8, 2022
Colorado
1 review
0 helpful votes
Follow Nick E.
Unfollow Nick E.
Share Review
Report Review

Great Seller!
March 8, 2022

Quick shipping, exactly as described! Great seller. Thank you!

Date of experience: March 8, 2022
Tennessee
1 review
0 helpful votes
Follow null Y.
Unfollow null Y.
Share Review
Report Review

In Love
March 8, 2022

Quick and easy, wanted this bag for over 15 years, it is near perfect, and the time was right. The pics on the site hit the nail on the head. And delivery from the time of purchase could not have been quicker... One pleased customer

Date of experience: March 8, 2022
California
1 review
0 helpful votes
Follow Jackeline L.
Unfollow Jackeline L.
Share Review
Report Review

Definitely trust this app
March 8, 2022

I loved my new sneakers really had a great experience fast shipping

Date of experience: March 8, 2022
California
1 review
0 helpful votes
Follow Tina F.
Unfollow Tina F.
Share Review
Report Review

Very pleased
March 8, 2022

Good very pleased with all the products that I have bought..

Date of experience: March 7, 2022
Pennsylvania
1 review
0 helpful votes
Follow Caullea S.
Unfollow Caullea S.
Share Review
Report Review

Free People Top
April 7, 2022

Doesn't fit and don't like the style! Great service! Fast delivery, but need to return. Thank you

Date of experience: March 7, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so sorry the item you received wasn't what you were expecting. We know that must have been disappointing.

You can request a return for any reason within 4 days of delivery. You'll send the item to Tradesy for free, and we'll issue Tradesy Site Credit for you to find something new. Once we receive it, we'll email you to confirm the return has been processed and your Tradesy Site Credit is available.

If you are within the 4-day return timeframe please go to your Purchases page on your account and click the "Request Return" button on the item you would like to return, then select your return reason and submit the return request.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

California
1 review
0 helpful votes
Follow Anthony E.
Unfollow Anthony E.
Share Review
Report Review

Great! Thank you
March 8, 2022

Excellent - Exactly as described and super fast shipping.

Date of experience: March 7, 2022
New York
2 reviews
0 helpful votes
Follow Clarisa L.
Unfollow Clarisa L.
Share Review
Report Review

It's such a bad app, something that seems to have been coded by a high school child. I can't believe it exists and how bad it is.

Date of experience: March 7, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so sorry for the trouble with the app! Thank you for bringing this to our attention. Our tech team is tirelessly working to provide a more seamless and easy process for our guests - we are so sorry that had not been the case for you.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We will be sure to share your feedback with our team in hope of growing in the right direction. If there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

District of Columbia
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Share Review
Report Review

Found Them
March 8, 2022
Updated review

I had no difficulties. I knew I had to make this purchase quickly because it would have been gone very soon.

Date of experience: March 7, 2022

No comment at this time
September 7, 2021
Previous review

No comment at this time. First time user.

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
Follow null X.
Unfollow null X.
Share Review
Report Review

I had a good experience
March 8, 2022

I had a good experience. My order was just as advertised. The price was great and my certificate of authentication was included

Date of experience: March 7, 2022
Minnesota
2 reviews
0 helpful votes
Follow null K.
Unfollow null K.
Share Review
Report Review

Awesome site
March 8, 2022

Great experience. Easy and quick process from purchase to delivery!

Date of experience: March 7, 2022
California
1 review
0 helpful votes
Follow null A.
Unfollow null A.
Share Review
Report Review

Wonerful experience
March 8, 2022

Website looks nice and it was easy to navigate. Shipping was fast too.

Date of experience: March 7, 2022
California
1 review
0 helpful votes
Follow Keely G.
Unfollow Keely G.
Share Review
Report Review

Absolutely stunning bag
March 8, 2022

I purchased a bag from Luxcellent on Tradesy and the whole process was so easy. I am so pleased with the experience and the bag is exactly as stated. I really appreciate the authentic description of the bag and the care into the packing and shipping.

Date of experience: March 7, 2022
California
1 review
0 helpful votes
Follow Esther O.
Unfollow Esther O.
Share Review
Report Review

Beautiful saint Laurent sandals
March 8, 2022

Accurate description, fast shipping! Extremely happy w the purchase

Date of experience: March 7, 2022
Missouri
1 review
0 helpful votes
Follow Amy P.
Unfollow Amy P.
Share Review
Report Review

Great condition as described
March 8, 2022

Fast shipping. Item is in great condition.
Good price.
Thank you!

Date of experience: March 7, 2022
Illinois
1 review
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

Awesome! Easy! This was our first order from tradesy and went perfectly!

Date of experience: March 7, 2022
Pennsylvania
1 review
0 helpful votes
Follow Shopmaster J.
Unfollow Shopmaster J.
Share Review
Report Review

Versace mommy
March 7, 2022

Love my purchase it was exactly what I was looking for

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
Follow Johnny Q.
Unfollow Johnny Q.
Share Review
Report Review

Glasses are sick
March 7, 2022

My wife loves her new glasses, she can't wait to wear them.

Date of experience: March 7, 2022
District of Columbia
1 review
0 helpful votes
Follow Carol G.
Unfollow Carol G.
Share Review
Report Review

The look was worth it.
March 7, 2022

I took a look at Tradesy as I never had been on their site. I popped in an item into the search bar that I'd been looking for for years... and bingo! Found it... brand new... been looking and looking for that exact item for years. Awesome! You have a new customer.

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
Follow Jeanette Q.
Unfollow Jeanette Q.
Share Review
Report Review

Love it!
March 7, 2022

Delivery was fast and extremely happy with the purse.

Date of experience: March 7, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos