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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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Florida
3 reviews
0 helpful votes
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Cartier Love Bracelet
March 9, 2022

Arrived today and I love it! Excellent buying experience.

Date of experience: March 9, 2022
Virginia
1 review
0 helpful votes
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The experience was great due to an awesome seller and a wonderful price. I have had two experiences with Tradesy and both have been outstanding!

Date of experience: March 9, 2022
Florida
1 review
0 helpful votes
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Louis V. Wallet
April 8, 2022

Wallet was in fair condition, but piece of hardware missing which was disappointing. The little pull for the change purse part inside.
Seller packaged it very nicely.

Date of experience: March 9, 2022
dev o. — Tradesy Rep
over a year old

Hi Evelyn,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are so sorry the wallet came in a lesser condition than what was described on the listing. We know how upsetting this can be and that is why we here at Tradesy are a peer-to-peer marketplace that does offer returns. Please know that we set the bar high for our sellers in regards to creating accurate, detailed listings for their items. If you feel as though an item is ever misrepresented you can absolutely file a misrepresentation claim and our Returns Team will be sure to inspect the item thoroughly. To learn more about our Returns Policy please click here https://www.tradesy.com/returns/.

Should you need any assistance or further explanation as to how this process works please give us a call at (844) 988-7233. Our phones are open Monday-Friday from 7 am to 3 pm PDT, and one of our Member Care representatives would be more than happy to provide you with more insight/next steps.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Received quickly. Item shipped well. In great condition.

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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I love it
March 9, 2022

I love my Gucci bag it is everything I expected and more. Seller got my order two days earlier and it landed on my birthday I'm extremely pleased and excited.

Date of experience: March 9, 2022
Ohio
1 review
0 helpful votes
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Dooney
March 9, 2022

Love it! Thank you! Arrived very quickly and had a cute little NY key chain in the box!

Date of experience: March 9, 2022
Florida
1 review
0 helpful votes
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Very nice purse
March 9, 2022

Heavy and pretty I like it a lot. Arrival was good timing.

Date of experience: March 9, 2022
AG
1 review
0 helpful votes
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Valentino Tan-go Platforms
March 9, 2022

This shoes are a dream! Obsessed and without words!

Date of experience: March 9, 2022
Florida
1 review
0 helpful votes
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Very good condition
March 9, 2022

The item was listed in good condition. The condition of the item is much better than expected. However, the sizing is larger than expected. It is still a nice, practical bag that I will use often. Thank you!

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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Just perfect
March 9, 2022

They were Just as described and delivery was super fast.

Date of experience: March 9, 2022
Maryland
1 review
0 helpful votes
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Perfect!
March 9, 2022

I've been looking for this style forever and finally found them on trade at tradesy! Shoes arrived just as described and in a timely manner.

Date of experience: March 9, 2022
Texas
2 reviews
4 helpful votes
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Exactly as Described
March 9, 2022

Love my purse! It was exactly as described and I would definitely purchase from Tradesy again.

Date of experience: March 9, 2022
New York
1 review
0 helpful votes
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Quality of the item and listing
March 9, 2022

The photo listed had a major color difference with the actual product. The lighting was too dark the bag looked like oxblood color (dark red) but the actual product arrived to be a lighter brown color. The quality is worth the price so I decided to keep it.

Date of experience: March 9, 2022
Colorado
1 review
0 helpful votes
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Great shoes! Excellent service.
March 9, 2022

Very fast shipping of the item I ordered. The shoes I ordered are wonderful. Great experience.

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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FAST SHIPPER!
March 9, 2022

The item was in perfect condition, and she was able to process my order so fast. I LOVE IT!

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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Satisfied!
March 9, 2022

Ordering was easy! Lost one of these earrings today that my daughter had given me awhile back and was soooo happy to find these earrings on Tradesy!

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
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Shoes
March 9, 2022

Love the shoes and they arrived in a timely manner. Thank you

Date of experience: March 8, 2022
California
1 review
0 helpful votes
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Was on cloud9:-)
March 9, 2022

However, when the item was received I was not happy with it!

Date of experience: March 8, 2022
Illinois
1 review
0 helpful votes
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Amazing
March 8, 2022

Fast delivery and the shoes are in perfect condition. Will definitely buy from them again.

Date of experience: March 8, 2022
Texas
1 review
0 helpful votes
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All's well that ends well
March 8, 2022

I would suggest listing where an item is coming from. When I received the shipping confirmation and tracking information I was immediately concerned because it was coming from China. If i had known that was the bag's location I would not have purchased from there. Because of the concern I paid to have it independently authenticated.

Date of experience: March 8, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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