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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Lazy Seller
April 9, 2022

After placing my order I was given a delivery date estimate (2/28 - 3/4). On Monday, 3/7, I emailed the seller asking if they intended on fulfilling the order. They responded they would send it out that day (3/7). Makes me wonder if I didn't email them if they would have sent the item.

Just plain poor service from the seller.

Date of experience: March 10, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, do know that if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating.

Illinois
1 review
0 helpful votes
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Fabulous
March 10, 2022

It wa quick shipping. The seller noted that the bag has some wear visual but it doesn't it look like it is straight from the store I love it everything about it I'm happy about this site so far

Date of experience: March 10, 2022
New York
1 review
0 helpful votes
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First order
March 10, 2022

This was my very first order & I love it! The item looks exactly as described and shipping was fast.

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Satisfied
March 10, 2022

There was a problem at first but it was resolved right away, all in all I am happy with this purchase

Date of experience: March 9, 2022
Massachusetts
3 reviews
0 helpful votes
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Easy ordering great inventory
March 10, 2022
Updated review

Seller was super responsive, fantastic value for item in even better co fit in than described

Date of experience: March 9, 2022

Seller was super responsive
March 10, 2022
Previous review

Seller was super responsive

Date of experience: March 9, 2022

I amost always have a great experience with Tradesy...
May 17, 2021
Previous review

I amost always have a great experience with Tradesy sellers. Only a few times did I receive items tha were not in the condition described by seller.

Date of experience: May 17, 2021
California
1 review
0 helpful votes
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Perfectly delivered
March 10, 2022

Surprised the shoes arrived so fast. What an amazing first experience buying from this seller. Thanks!

Date of experience: March 9, 2022
Florida
1 review
0 helpful votes
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My dream shoes ;)
March 10, 2022

I love burgundy color and have been looking for shoes for a while.
Once I saw these Chanelettes it was impossible to pass by.
Thank YOu to make my dream come true :)

Date of experience: March 9, 2022
New York
1 review
0 helpful votes
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Happy shopper
March 10, 2022

Always find reasonable prices for the designers I love.And they always giving good sales, making the prices even more affordable so you can afford whatever you want on their site.

Date of experience: March 9, 2022
California
2 reviews
1 helpful vote
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Awesome Seller!
March 10, 2022

This seller provides beautifully and carefully packaged clothing that comes exactly as described. She is quick to respond and quick to ship. I recommend her without reservation.

Date of experience: March 9, 2022
Indiana
2 reviews
0 helpful votes
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LV Purse
March 10, 2022

I like how all the purses were in detail about the overall wear and tear of them it shows honesty! I did receive my purse today it does have a slight odor to it and has a lot of stains on the inside that didn't show in the pics

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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Thank you!
March 10, 2022

Fast shipping! Sandals just as described! Thank you!

Date of experience: March 9, 2022
Alaska
2 reviews
0 helpful votes
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Easy and great the seller sent me the tracking number

Date of experience: March 9, 2022
Louisiana
1 review
0 helpful votes
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Great website. I like my purse.
March 9, 2022

Exciting. It is a valuable service to purchase quality items.

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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Excellent
March 9, 2022

Easy and very happy! Shoes as described. Received the purchase quickly. Thank you.

Date of experience: March 9, 2022
Georgia
1 review
0 helpful votes
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Gucci Men's Belt
March 9, 2022

Completely satisfied with the Gucci belt-Exactly what was in description. Was delivered quickly and will make a great gift!

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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My experience was great! Tradesy customer service is fantastic. Easy and fast communication with the Seller. The Bag is Beautiful!
I am very happy with everything.

Date of experience: March 9, 2022
Pennsylvania
1 review
0 helpful votes
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Fast and easy, the glasses were exactly as described.

Date of experience: March 9, 2022
New York
2 reviews
1 helpful vote
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Tiffany's bracelet
March 9, 2022

It was easy and affordable & arrived quickly in perfect condition

Date of experience: March 9, 2022
Massachusetts
1 review
0 helpful votes
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Coach Handbag
March 9, 2022

The order came quickly and in perfect condition!
I will definitely use this site again.

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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MK Bracelet
March 9, 2022

Love my bracelet. I list my first one I was very lucky to find a replacement on Tradesy.

Date of experience: March 9, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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