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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Gorgeous
March 19, 2022

The jimmy shoe boot were in perfect condition, I'm glad o was able to find the perfect boots for my Europe trip!

Date of experience: March 19, 2022
Arizona
1 review
0 helpful votes
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Great website
March 19, 2022

Good communication, fast shipping, good deals, super reliable website

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Great dress at a great price!
March 19, 2022

I loved being able to find a high quality dress at a great price + it had everything I was looking for in a dress. Shopping on Tradesy saved me so much time from having to go from store to store to store.

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Very nice
March 19, 2022

I received my order every is nice I am satisfied..

Date of experience: March 19, 2022
North Carolina
1 review
0 helpful votes
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Mk wallet
March 19, 2022

Very good buying experience. Item was as described and shipped in a timely manner

Date of experience: March 19, 2022
New Jersey
2 reviews
0 helpful votes
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Good PM, yes I received my package on 3. 19. 2022. She's beauuutttiiifullll! The eal & tan colors are so pretty! Ahhh, yes another satisfied customer!
Thank you,
Lynetta

Date of experience: March 19, 2022
Georgia
1 review
0 helpful votes
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Great Service
March 19, 2022

Great experience fast delivery was very pleased with my Purchase.

Date of experience: March 19, 2022
Florida
1 review
0 helpful votes
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Tory Burch Sandals
March 19, 2022

Perfect thank you! My sandals are exactly as described.

Date of experience: March 19, 2022
New Jersey
1 review
0 helpful votes
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Purse as described, came quickly
March 19, 2022

I love my new (to me) purse and that I got such a good deal on it. Came quickly and was well packaged too!

Date of experience: March 19, 2022
Massachusetts
1 review
0 helpful votes
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Fantastic! Came quickly and it's in mint condition. Will definitely use this site again!

Date of experience: March 19, 2022
Arkansas
1 review
0 helpful votes
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Priscilla midnight salvador
April 18, 2022

Seller would never respond to messages and 5 days of no answers, they shipped the bag but still haven't heard from them

Date of experience: March 19, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We do try our best to encourage sellers to communicate directly with their buyers. In situations where you might be having a hard time reaching a seller, we are more than happy to contact them on your behalf.

In the future, if you'd like an update on your order or simply have us ask the seller a question, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller. Our phone lines are open Monday-Friday from 7 AM-3 PM PST at 844-988-7233. Alternatively, you can email us at [email protected].

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Arizona
1 review
0 helpful votes
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My Pink Gucci Pouch
March 19, 2022

Pouch exactly how described. Love it! It had been authenticated and all which eased my mind.

Date of experience: March 19, 2022
Tennessee
1 review
0 helpful votes
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Frye purchase
March 19, 2022

Very satisfied with my purchase
Love my new handbag

Date of experience: March 19, 2022
Virginia
1 review
0 helpful votes
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Satisfied with the product.
March 19, 2022

Fast shipping.The product is authentic & comfortable.

Date of experience: March 19, 2022
California
1 review
0 helpful votes
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Great and seamless transaction
March 19, 2022

Good communication, product arrived as shown and expected, fast and track able shopping, a great transaction overall!

Date of experience: March 19, 2022
Colorado
1 review
0 helpful votes
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I love Tradesy! The merchandise was exactly as pictured/described. I had questions that were answered immediately by the seller. The merchandise was shipped quickly, as promised.

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Great site
March 19, 2022

Rare products that are hard to find and are authentic

Date of experience: March 19, 2022
Florida
1 review
0 helpful votes
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Great, no complaints
March 19, 2022

Item mentioned next day shipping and that's what they did. The item also arrived a day earlier than expected. My purchase arrived in great condition. I'll be back, Tradesy!

Date of experience: March 19, 2022
Florida
2 reviews
0 helpful votes
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Dior sunglasses
March 19, 2022

Love them! They arrived in great condition with the original box Dior certificate inside it. Very happy with this purchase.

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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Prada palm tree bag
March 19, 2022

Great experience. Bag is very cool and in perfect condition!
Can't wait for summer!

Date of experience: March 19, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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