Touch of ModernReviews 254

Don't wast your time shopping with ToM. They advertised a Garmin product (bike pedals), sent me the wrong item and now won't issue a refund and they have my item back in stock. After circa 30 emails - to which I never get a reply - I'm claiming back via my credit card. This is one truly awful company - AVOID

I ordered two vests from TOM and received a package several weeks later. I opened the package to find only one vest. Since they have no customer service phone number, you have to email them. Problem is, they don't reply with any human dialogue. It's all premade responses. No human interaction. Awful.

Cool stuff, but if you want it soon, this is NOT the site for you. Not recommended for gifts with specific dates like birthday's, anniversaries or Christmas, go somewhere else. It takes over a month to get a "Prepare for Shipping" status. Add another month to "Shipped", and another two weeks for delivery. Takes so long that makes it obsolete. Consider the extended wait before purchasing.

This site is trash DO NOT order anything from this site it will over charge TF out of you and never sends out the product I have contacted them 5 times over the past 6 months the farthest I have gotten is them asking for my order number and then never getting back to me once I send the number to them I've been waiting for my product for 6 months and they keep telling me they will send me a tracking number as soon as they are ready to ship it this place does not have any products in their warehouse they have to wait for it to be shipped to their warehouse before they can ship it to you so in other words they are a third party and if they screw you over there won't be any consequences for them robbing you they won't refund your money and they will give you store credit of half of what you paid for the product NEVER ORDER FROM TOUCH OF MODERN

Fake watches Fake watches Fake watches Fake watches Fake watches Fake watches Fake watches Fake. Really have nothing else to say. You've been warned.

Everyone who works here is a fraud in some way. Don't trust this company. They do not pay for their vendors.

I purchased a knife from ToM and was excited when it arrived. That was until I opened the tiny package!
Not only was it so small as to unusable but they refused to accept a return even though that type of knife is against the law in New York state. $60.00 for a knife that's too small to cut butter!
Do not buy from them because it's a waste

I made an order that was repeatedly delayed and missed the delivery window I needed. I emailed them to cancel, yet the product arrived anyway.

The box looks like it was hit by a truck, and I have not opened it to see how wrecked the contents are. I again told them I had canceled, and the reply was too bad, with no returns on this item.

Good service is gone; waste money on good pictures and interesting copy. This is a garage sale at best.

Ordered item 6 months ago and still have not received it. I am not give delivery date or option for refund. Each time I reach out to inquire about status I get the typical auto reply. Most items are overpriced as well.

This is a terrible company to purchase anything from, they don't ship out on time and make excuses for weeks while they try to figure out where the incompetence is coming from and how to "fix it"... They sell products that you can buy directly from the manufacturer, it might be a few $$$ more in some cases but you are assured to get what you ordered instead of getting shipping costs refunded and still not receive your order. Do yourself a favor, don't waste your time or money - shop somewhere else!

BE AWARE! Don't waste your money and time to this fraudulent company!
If there is 0 star l can give this company!
I purchased a knife and waited for 3 months nothing happened and no one even notified me about it until l contacted customer service then they just refund me to store credit and no explain no apology!
I asked for money back instead of store credit but they said it's their company policy! So l have no choice just give another try, placed order again, this time waited for a month, the customer service created a fake shipping label to fool me! Such a crooked company you can tell!
I want money back, again they just refund me store credit which is totally useless if the company never deliver your stuff! Not just $130 hard working money they stolen from me also the time l spent on this issue. SO regret it!

Nice and unique stuff that they sell but they shipping is awful it says one - two weeks it takes three months unbelievable how do you stay in business this way

They are stealing from the vendors, they owe us money and there is no intention to pay for the goods we sell.

Bought the Storm led picture/ on sale, even on sale at 1/4 of original cost is still to high. Very dissatisfied. No way to hang, deceiving advertising. I could've made at home for $25. First and last item from this site! Buyer beware/ make cheap items look a lot nicer than actual item.

This scam artist will take your money and disappear. They don't reply your emails or return phone calls. The even create fake shipping labels with tracking no's and never ship items you buy. Shipping companies never receive packages.

I ordered merchandise from this place and it was the worst experience I had. I texted them because I did not receive my merchandise it's been over one month and three weeks. I Decided to call and I could could not get anyone because they don't take calls. So I had to email them. I email some associate who later on email me back about my merchandise and said part of it was delivered. I email back the associate and told them that did not receive any type of merchandise. I checked looked and no merchandise was there to be found. I emailed the associate and told them that I did not receive my merchandise and it been over a month and three weeks. She email me back and said part was delivered which again I still have not received. The associate also told me that the other merchandise that I ordered was not available. So in all I still did not receive any of the things I ordered. I will tell anyone stay away from this place. It's really hard to spend your money and in return cannot even get your merchandise. I would not recommend anyone to shop from this place. I would not even give it a star.And I will never shop from this place again. Fast to take out your money from your account without even delivering your merchandise.

These curators have excellent taste, they're online sales process isn't the best and based off the reviews I've read, they don't always hit the mark. I hope they get better.

Touch of modern showcases many different products that are made by actual artists and companies, I assume, who are trying to get seen. Look the products up and buy directly from the seller if you don't trust TOM. I've been inspired to purchase many things I've seen on this app from other sellers. Good stuff keep it coming.

No need to trash them in reviews though.

The absolute worst online shopping I have ever experienced. They sell products with estimated delivery times, fail to meet those times, and provide absolutely horrific customer support. Many online reviews state that they fail to pay vendors. Quick to take your money, VERY slow to ship product. This company will undoubtedly go under (well deserved). Don't patronize or support this fraudulent company. Many other online options available with far more reputable business practices.