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Total Sports Shop Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product quality. Many customers report severe delays in order fulfillment, with some waiting months for their purchases, leading to frustration and dissatisfaction. Issues with the quality of products, including claims of counterfeit items, further exacerbate negative sentiments. While a few reviews acknowledge reasonable pricing and satisfactory products when they arrive, the overwhelming sentiment highlights a lack of effective communication and support from customer service. To improve its reputation, the company should prioritize timely deliveries and enhance customer service responsiveness.
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Do not go near this site they are rip off merchants they take your money and never send the goods. We have been told three times the goods were on the way. This has been going on since 17/11/10
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members