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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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I've never used a resume writing service but my experience with Top Resume will keep me as a customer. The writer's were easy to communicate with and very quick to respond. The customer service representatives were very helpful in my situation: giving me step by step instructions as there wasn't an option (package on website) covering my request. I was very pleased with the outcome.
The resume looks updated, however, I have a hunch that it was created partially with chatgpt. It seems somewhat robotic and lacks personality. However, if it actually lands me interviews- I suppose I will eat my words. We shall see.
I bought the resume and cover letter package for $219.
Before buying the package, and looking at the advertisements from Topresume, I was confident that they will assign me someone who is knowledgeable in my field and knows what hiring managers are looking for.
I was expecting insights, feedback and modifications to my resume that would solve some of the issues in my resume.
What I received was shortening of my resume, restructuring with long paragraphs and using language which has fancy words but really no substance to it.
It's very evident that the consultant has no insight or experience of working with hiring managers in my field. Still, I was OK to work with her further and give her feedback on what needs to be changed.
Conveying this and having her instant feedback on a phone call would have been great, but apparently, I can't call unless I pay them $50 more for a phone call to work with the same consultant consultant.
Isn't that a rip-off?
I don't think the consultant is in the US, the reply I received from them is not instant and takes more than 10-12 hours to receive a reply.
What's the point of hiring a resume consultant, if the experts are not even working in the same job market and country.
I called their customer service to get a refund as I was highly dissatisfied with service. After explaining all of the above, the customer care representative was not helpful at all and kept saying to me he will submit with refund request, but the managers will most likely reject it. I just hung up on him, as I did not feel like wasting anymore of my time on this.
I definitely do not recommend their service. Work on your own resume and use tools, tips from Google and YouTube videos.
Save yourself the money!
Definitely helping me get my foot in the door for bigger opportunities.
I hadn't done a resume in over 20 years and was a little lost in exactly "how" to write a resume, a cover letter, and tie all of it to LinkedIn. A tall order for sure. I searched the internet and elected to use TopResume as my resource. In less than a week, I had completed all! My writer was fantastic and communicated multiple times a day; spectacular customer service! The follow up, assistance and guidance was above and beyond. I felt like I was the only resume that TopResume was working on! I would HIGHLY recommend this company for its' quality, focus and professionalism. For anyone in need of this service there is no better company, period. A special thank you to my writer for making me look the best I could be to anyone looking at me and my experience.
Thank you, Shane, for your expertise and kindness. You truly understood my resume needs and responded in a timely way. You made this process totally worth it! Thank you!
I enjoyed working with my writer, she provided honest feedback.
Easy process. Seems to be a professional resume. I have used it on 4 applications, no response yet.
I just want to thank my writer Zelda for all her amazing work. I now feel much more confident in placing my resume online
This company has refused to give me my refund. Giving me a run around. I have been trying since Aug 7th
I paid for resume services and they sent me my exact resume, I gave them feedback and they went quiet.
How do you negotiate what you want to refund me with a not to standard resume?
PLEASE GIVE ME MY MONEY BACK
Guys don't trust all the positive reviews. All lie! They will promise to get you stars till they get your money. After that they will forget about you and will do their best not to return your money. That's how they are making millions of dollars on people who needs help finding job and trust them. Playing with people's life. Shame on you! God sees everything, all of you will get what you deserve liars!
Hopefully the second draft of the resume will be better. I know when something is written using AI. It was very clear that is what they did. My resume excluded my current job. My resume repeated the same skill from one job listed 4 seperate ways. It had all the common AI mistakes.
What I ended up with was a completely unusable garbage resume. It has to be completley rewritten.
I can use AI myself
The free resume critique was thorough, honest, and spot on! The reviewer pointed out each area I knew I needed help in and I felt confident in moving forward with purchasing a package. The writer I was assigned to did an amazing job revamping my resume, cover letter, thank you letter, and LinkedIn. She was prompt and a pleasure to work with. I am 100% satisfied! It was well worth it.
Impressed and very happy working with Jeremy; he is top rate.
No complaints, the resume was prepared in a timely manner, the writer addressed all the revisions/comments I made and had updates for me within a day
This person has written an excellent resume for me I has had several interviews since he completed my resume
Absolute scam of a service, they do not ask any questions in regards to your experience and will instead make minor alterations around your actual resume. The LinkedIn "upgrade" is basically a copy pasted format with portions from the new resume.
Save your money, go to someone local.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

