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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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I purchased a professional rewriting package for $349; I was told that I would get the first draft within 7-9 business days. BUT I wanted to get my first draft within 24 hours after providing them my information (old resume and the type of jobs that I was looking for). The lady who works as a representative for TopResume wrote me an email and reassured that the service would be delivered within 24 hours if I agree to pay an extra $100. I did pay for it BUT I did not receive the first draft until some 60 Hours or two days later.
So I asked for a refund, but I was told (by the same lady who had previously reassured and promised that the 1st draft would be delivered within the 24 Hours) only a $50 amount would be refunded back, because they sent me the first draft ALTHOUGH it was some 60 Hours later after the deadline.
It was very unprofessional the way they handling the business. In my opinion, if they are selling X and charging me for an X price and that I agreed to pay the X price for getting the X product, then they should never just give me anything else and charging me for whatever price. I felt totally ripped off by this place and would never recommending it to anyone.
By the way, the result of the Resume rewriting was not worth the price ($349).
These guys took a lot of money and didn't produce a decent resume. The first cut look like an amateur effort. The email that came from the writer sounded like he was from India. The second version never came. NEVER work with these guys. I don't even know how to find them for a refund.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
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