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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 2 days

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New Jersey
1 review
8 helpful votes
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Multiple spelling and grammar errors. Literally cut and paste sections, word for word, from my original resume. Seemed very rushed. I felt like they received my money and rushed through the process very quickly to get rid of me. How does a 'professional' writing service submit a document without proof reading? Unacceptable! Very disappointed.

Date of experience: August 30, 2015
Chris W. TopResume Rep
over a year old

Hi Sheryl, We appreciate you reaching out to us and sharing your concerns about your experience. Please email us at [email protected] with your information/order information and we'll work to get everything sorted out. Thank you.

Romania
1 review
12 helpful votes
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A Perfect Scam organized by Katie Waren and few kids. I paid them a full package and I receive NOTHING. I informed Internet Fraud Bureau FBI and other Internet Fraud Bureaus across Europe. All good reviews are paid with 20 $ ticket on Amazon. I suppose Amazon they don't know yet about the scam... Stay away from Katie Waren and TopResume

Date of experience: August 28, 2015
Virginia
1 review
9 helpful votes
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The rewrite I received was unacceptable. It had multiple grammatical errors and typo's, information about my previous positions and experience was out right false (seemed to be made up just to insert more key buzz words), and even my contact information was incorrect. They refused to refund my money but offered to do another draft, so I thought I would let them try. When I received the second draft it was from the same writer and the same issues were still present. This service is not worth the money at all.

Date of experience: August 27, 2015
Virginia
1 review
0 helpful votes
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Top Resume did a very good job on my review. The only problem was that the final version omitted some changes that I guess I will have to fix myself.

Walter H. Delashmit Jr, Ph. D.

Date of experience: August 24, 2015
Arizona
4 reviews
7 helpful votes
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I was very happy with my experience with topresume. The template used was very professional. In fact one of the employers I applied for commented she liked my resume design. My resume writer was very responsive to my questions and request. It is expensive but it seems to be inline with what other companies are charging for the same service. In fact I'm thinking of using them to rewrite my Linkind profile. I would suggest TopResume to anyone that is having trouble getting interviews but is well-educated and/or has some good experience that are inline with the jobs you are applying.

Date of experience: August 22, 2015
Virginia
2 reviews
2 helpful votes
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TopResume Review
August 22, 2015

TopResume helped me with the wording and the amount of information I needed to enclose, their choice of words and layout were outstanding.

Date of experience: August 22, 2015
Illinois
1 review
1 helpful vote
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I can honestly say that I am very happy with how my resume was re written. Looks more professional. Also my writer Melissa K was very quick with Responses to my enquiries. Definitely would recommend using this service. Its only been 2 days since my final draft so I shall now be posting this to employers.

Thanks TopResume.

Date of experience: August 19, 2015
Australia
1 review
8 helpful votes
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I have had my credit card charged and not received a resume even though it was promised a week ago. They are claiming it has got lost in my spam and junk filters.

After several posts on Social Media I received, in my opinion a very poor quality but beautifully formatted resume. I have now found a very good and professional organisation, based in Melbourne Australia, www.wordsmithconsultants.com.au, that have produced a very high quality resume in a cost effective and timely manner.

Date of experience: August 18, 2015
Chris W. TopResume Rep
over a year old

Hi Stuart, Thank you for reaching out. Please send an email to [email protected] with all of your information and we'll get everything sorted out!

New Mexico
2 reviews
2 helpful votes
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Top resume
August 19, 2015

I was very satisfied with Top Resume. They had my resume done with in a manner of days. A cover letter was also included. I have had some job opportunities arise as a result of their help. Thank you for all that you did.

Sincerely,
Debra Dameron

Date of experience: August 18, 2015
California
1 review
4 helpful votes
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If you're horrible at writing then this service might be good for you. However, if you already have a decent resume they really won't be able to improve much. I personally would not recommend this service to people simply because it was not worth the price. I paid $135 for the cover letter and the resume, and they barely critique both. I even submitted their revised copy back on their resume for an assessment, and they came back with a list of improvements. This shows that they're just using a computer generated response with whatever resume you submit. It was not worth the money, I suggest people just ask friends for help.

Also, TopResume give people $20 Amazon credit for giving them a positive review. So read every positive review with a caution.

Date of experience: August 17, 2015
New York
1 review
7 helpful votes
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Rip off!
August 16, 2015

My resume writer didn't even send me a proper cover letter or resume. She told me its my fault for not providing her enough info to her she sent her final drafts to me. Which i cannot open to edit myself. I sent out the format of the cover letter and resume that i recieved. Still no job interviews.

Date of experience: August 16, 2015
Chris W. TopResume Rep
over a year old

Hi Lisa, Thank you for reaching out with your honest review. We want to make the situation right. Please email us at [email protected] and we'll work to make sure you're completely happy with your finished product. Thank you.

California
1 review
0 helpful votes
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I got an email from ZipRecruiter indicating that I can get a free assessment of my resume from one of their partners (TopResume). Given that the initial assessment is free anyway, I decided to submit my resume to see what they say. Note, that I have already revised my resume based on the free advice of other recruiters that I have worked with. I think unless your language skills is poor, you should be able to find a free template on the Internet and put the content of your resume into that format. I personally don't think you need somebody else to tell you about your skills and experience.

Then again, my problem with landing a job typically isn't in the getting an interview part (meaning my resume and cover letter are okay for the most part), it's getting through all the interviews. Yes, I know that I need to practice! Anyway, I thought I would also get a canned (template) answer like some of the other reviewers, but surprisingly they told me that my resume looks okay.

Date of experience: August 14, 2015
Texas
1 review
7 helpful votes
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Careless mistakes
July 31, 2015

I really had high hopes. I decided to spend the money because it was an investment in my future. However, the letter I received did not have my name on it, so I wonder if the letter was tailored for me or if they sold the same letter to me and someone named Margaret. Faculty was spelled facility on my resume. The dates of employment history on my new resume didn't match the resume I has provided them. When I was asked for more details on my work history, they didn't improve what I wrote just added it to the resume. I paid extra for the linked in service and they gave me my resume and told me to add that to LinkedIn. I felt robbed of the 100.

Date of experience: July 31, 2015
Chris W. TopResume Rep
over a year old

We appreciate you reaching out with your honest feedback and would love to work with you to amend the situation. Please contact us at [email protected] and we'll work to get this sorted out. Thank you.

Texas
1 review
2 helpful votes
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Top resume review
July 28, 2015

The turnaround period was very quick and I got my CV updated in a matter of days. The layout looked a lot better than my original CV. My only criticism is that it seemed the CV layout was just copied from a template and I didn't feel it was particularly tailored to my specific needs.

Date of experience: July 26, 2015
Minnesota
1 review
7 helpful votes
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I found my first draft to be written for a recent college grad and not someone with experiencing. If I was hiring I would not even give me an interview based on what I got from them. Their review of my resume talked about standing out, but what I got was so ordinary and a snooze. It did not highlight me at all, the language read like a college student not someone with experience. The language was also just so ordinary. Nothing about it would make my resume stand out and go to the next stage.

I also paid for the letters. The cover letter was a template that in no way highlighted me or made me stand out for the hiring manager. Looking at that I don't think my resume would even get a glance. Don't even get me started on the thank you letter. That was nothing but a template as well.

When i pay for a resume writing service I do so because I want to make my resume stand out. I want to get notices. Nothing about the resume and letters that I got would stand out at all.

Date of experience: July 24, 2015
Chris W. TopResume Rep
over a year old

Hi Stacy, We're so sorry to hear that your experience did not live up to your expectations. We'd like to work with you to amend the situation. If you would please email us at [email protected], we'll work together to get this sorted out. Thank you.

Georgia
2 reviews
2 helpful votes
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Shirley was my gal to help me completely re-write my Resume. I now have an Awesome Professional Resume which I can't wait to use!

Thank you Shirley for all of your help!

Date of experience: July 22, 2015
Pennsylvania
1 review
7 helpful votes
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I wanted an overhaul on my resume and cover sheet so I contacted them.
The price is high in my opinion, but the product that came out of it was mediocre at best. Spelling errors and grammatical errors were fixed. After their 60 day period of no results they re-did the resume which is the only reason I gave them 2 stars.
The re-done resume is still sub par and yielding no results and I have stopped using it.
They also contact customers asking them to provide positive feedback on these sites in exchange for a $20 Amazon gift card.

Date of experience: July 17, 2015
Wisconsin
1 review
10 helpful votes
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I was wondering myself why the description of my resume was inaccurate. I thought it odd that it said I had a job objective (which they said is a negative) instead of a skills summary. Turns out the opposite is true. This leads me to believe, having read the other comments that there are stock reply's to the resume you send them. Thanks to the other reviews, my instincts have been validated. No thank you topresume.com! P.S. My critique was by Katie Warren

Date of experience: July 17, 2015
Washington
1 review
18 helpful votes
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Total Rip-Off!
July 6, 2015

I was taken in by the great website and solicitation letters. I was interested in using this service because the site said an expert in the field I was hoping to find employment in would review the resume and make sure the correct words that would snag the scanning machine were there. The revised resume was so generic as to be laughable. "A history of accomplishing goals," was my favorite line. Not only were there spelling mistakes but they actually changed the dates of my jobs. My impression is that these were sent overseas to someone who barely had a grasp of the English language. Infuriating.

Date of experience: July 6, 2015
Georgia
1 review
28 helpful votes
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I purchased the cover letter and resume package a few months ago. I thought it looked great at the time and I honestly believe that it looks a whole lot better than my original resume. What I thought was strange was that I had my completed draft sent back to "Katie Warren" for a critique just like the first time but I used a different email address. Oddly enough, I received my critique and it was almost identical to my other critique! The same paragraphs were used except for a few sentences which were changed to reflect the wording used. It seems as if a computer program reviews the resume and uses a base template to work off of. Sure enough, my remade resume that I paid for from Top Resume did not pass it's own test!

Date of experience: June 29, 2015