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TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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New Jersey
1 review
0 helpful votes
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Followed with feedback, good edits, and great working experience

Date of experience: September 16, 2023
Cambodia
1 review
0 helpful votes
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Delivery food as a team leader
Photography ( volunteer, staff at Kingdomcity Church)
Sale marketing ( wine, medicine)

Date of experience: September 13, 2023
North Carolina
1 review
0 helpful votes
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Dawn was responsive and tailored my resume to my specific, unique industry. My resume was given a complete makeover, and the finished product looked refreshing and modern.

Date of experience: September 13, 2023
New York
2 reviews
1 helpful vote
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First version of a revised resume they sent was barely English. After I complained they set me up with a writer to make a new version. While it was much better it has resulted in no interviews and they have not responded to my emails or feedback.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2023
Texas
2 reviews
0 helpful votes
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I worked with Sandy and he/she was very helpful and prompt.

Date of experience: September 12, 2023
Arkansas
1 review
0 helpful votes
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Excellent service
September 12, 2023

Faye was efficient and provided helpful and timely assistance throughout the process. Knowledgeable of the discipline, terminology etc.

Date of experience: September 12, 2023
Texas
1 review
0 helpful votes
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Bad surprises and incomplete order
October 12, 2023

Hello. I was surprised after purchase that I only had 7 days to work with my writer. The writer was responsive at first. They even worked with past 7 days. But then they ghosted and my LinkinIn profile was never finished.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
New York
1 review
0 helpful votes
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Not imopressesd
October 9, 2023

My top 10% guy (which I paid over $400 for) was not on top of time constraints within his company and billing. I almost disputed with AMEX, go somewhere else.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2023
Arizona
1 review
0 helpful votes
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Prompt service with impressive results.
September 7, 2023

Enjoyed working with Top Resume and am completely satisfied with results.

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
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Great process and product
September 7, 2023

Layton was awesome. Very prompt and presented an awesome product!

Date of experience: September 7, 2023
Texas
1 review
0 helpful votes
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Clean and professional
September 7, 2023

Was able to streamline my resume, while adding content

Date of experience: September 6, 2023
Indiana
1 review
0 helpful votes
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This service was a complete waste of time and money. If you are unemployed do not waste your money on this. The writer did not even get the location correct for a job on my resume on the final draft that I was sent. They are not great to work with and do not take your opinions into consideration.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
California
1 review
0 helpful votes
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Outstanding Support and Service
September 6, 2023

I had the pleasure of working with Amber and she did a wonderful job! My resume is has never looked better. TopResume is a great company with great employees and customer service!

Date of experience: September 6, 2023
Minnesota
2 reviews
0 helpful votes
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Great service
September 5, 2023

Great communication, well written professional document, fast service, easy process. Very pleased and highly recommend.

Date of experience: September 5, 2023
Alaska
1 review
0 helpful votes
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Reserve Rating
October 5, 2023

I reserve rating until I see if this one works. This is my 3rd paid resume and 2nd cover letter service so I am skeptical. It's a shame, unjust, and part of the discriminatory practices, that we have to relay on this service and not the 20+ years hard work and experience to get a HR - real person to read our resumes.

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Amelia is the best
September 5, 2023

Working with Amelia has been great. She was patient, thoughtful and understanding. The first draft of my resume was 95% of what I needed with a few small changes. I hope to be able to work with her in the future should I need more resume help.

Thanks Amelia

Date of experience: September 5, 2023
Texas
1 review
0 helpful votes
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Excellent Work!
September 1, 2023

Working with Top Resume was a fantastic experience. They were quick to provide what I ordered and the writing was exceptional!

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Awesome
September 1, 2023

The service was fast and the way my resume was transformed was amazing. Honestly it is like night and day when I look at them side by side. Great job here and I feel more confident when applying for jobs. I did not have an issue at all with anything. When I asked a question it was explained to me in great detail.

Date of experience: September 1, 2023
Indiana
1 review
0 helpful votes
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Excellet Service
September 1, 2023

I was leery about using a 3rd party to help update my resume. I was blown away with the service and knowledge of the person helping me with my updates. I would recommend this service to anyone looking to improve the quality of their resume.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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Updated resume looks great!
September 1, 2023

It was easy to work with Sabrina. We had one call. Everything else we did by email. She met all the deadlines.

Date of experience: August 31, 2023