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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Colorado
1 review
0 helpful votes
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The whole experience was fast and easy. I appreciate the quick response I received from writer.

Date of experience: August 13, 2023
Switzerland
1 review
0 helpful votes
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Excellent Service & Satisfaction!
August 13, 2023

My CV writer (Aida) quickly understood my complex sets of skills and experiences (of 17 years). She highlighted the strong aspects of CV and in a more concise within page limits. Great work!

Date of experience: August 13, 2023
Louisiana
1 review
0 helpful votes
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N/a
August 13, 2023

This was an interesting experience. I wasn't expecting the brutal feedback I received but it was helpful.

Date of experience: August 12, 2023
New York
1 review
0 helpful votes
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Phenomenal Resume
August 12, 2023

Definitely got a revamped resume that I needed, timely responses and check-ins.

Date of experience: August 11, 2023
Australia
1 review
0 helpful votes
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Scam - No Service Provided
August 22, 2023

I wish I had read the negative reviews on this, and other, sites before purchasing a service with this company. At least those reviews received a service, if only a poor one, but I never even got that.
In early July I purchased a resume update service, where they were supposed to help with adding my most recent employment history to an existing resume. From the purchase date to a month later I had to chase them up four separate times asking on the progress of my order. They kept assuring me that it was fine and that I would hear from a writer in a couple days. Finally on the fourth chase up they told me that they were not able to link the update service I purchased to an existing resume and therefore no writer had been assigned to complete the service, so I guess the first few people I talked to were just leading me on. At least now they knew what the issue was, but they still didn't know what to do about it. So rather than fix it they started offering me services other than the one I paid for. After a while I just requested a refund, which they agreed to after keeping over half of the price I paid as a cancellation fee.
So basically I gave this company a donation, and got nothing in return except too many back and forth emails/calls with their abysmal customer service team.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023
France
1 review
0 helpful votes
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Extremely Disappointed with TopResume's Service
September 9, 2023

I recently availed of the Executive Priority Resume Writing Package from TopResume, and I must say that my experience was incredibly disappointing and frustrating. I entrusted them with the task of creating a professional resume and cover letter that accurately reflected my experience and career goals, but unfortunately, the service I received was far from satisfactory.

To begin with, the resume provided was of extremely poor quality. It seemed as if the writer didn't take my notes into account at all. The document did not represent my work history, skills, or aspirations accurately. It was a generic piece that could have belonged to anyone, completely failing to capture the essence of my career journey.

Moreover, the writer seemed to lack a fundamental understanding of my work history and objectives. It was evident that they did not take the time to comprehend my background before attempting to craft a resume. This resulted in a resume that was riddled with inaccuracies and failed to emphasize my strengths.

Adding to the frustration, the work was delivered late, causing me to miss out on several valuable job opportunities. The whole purpose of investing in a resume writing service was to enhance my chances of securing interviews and advancing my career. Instead, the delay and subsequent missed opportunities have set me back significantly.

I had opted for the Executive Priority Resume Writing Package, expecting top-notch service. However, what I received was anything but that. The resume and cover letter were far from personalized, and the overall quality was abysmal.

When I expressed my dissatisfaction with the service, I was offered a meager 30% refund. It's disheartening to think that all I received in return for my investment was an unusable CV and cover letter.

In conclusion, my experience with TopResume has been incredibly frustrating and disheartening. I would strongly advise anyone considering their services to think twice before proceeding. The lack of personalized attention, poor quality of work, missed opportunities, and inadequate resolution to my concerns have left me deeply dissatisfied.

I hope sharing my experience can help others make an informed decision when it comes to choosing a resume writing service.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023
Oregon
1 review
0 helpful votes
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Great experience
August 9, 2023

Great experience. Alden was super understanding about my goals and what needed to be done.

Date of experience: August 9, 2023
Texas
1 review
1 helpful vote
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Horrible - it looked like a 5th grader put it together. What a waste of time and money. I have issued a fraud claim because Bruce their CS Bot cant get past my request for a refund. USE ANY OTHER SERVICE

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2023
Australia
1 review
1 helpful vote
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Terrible
September 8, 2023

They gave me a poorly formatted resume that was full of misspellings and grammatical error, nothing about my personal attributes or who I was as a person. All of the bullets were AI generated. Any hiring manager would have binned the resume. The cover letter I received was generic garbage that they probably copy and pasted from a template or used AI to generate. Please do yourself a favour and just avoid this company! Despite several attempts at getting a refund it fell on deaf ears. Avoid at all costs. Save your money I paid for an Executive Priority Resume Writing Package and got a poorly formatted/ written and non personal resume in return. The Re-write didnt include an updated cover letter or linked in profile

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2023
New Jersey
1 review
0 helpful votes
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I was pleasantly surprised to have my first draft before the target date. I was pleased with the first draft and only had to make minor changes. I would use them again in the future for other job seeking services. Good value for the price I paid compared to other resume writing services.

Date of experience: August 8, 2023
Illinois
1 review
0 helpful votes
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I recently left my job of almost 20 years and quickly found out you don't go introduce yourself with a firm handshake because you saw a help wanted sign anymore. What I thought was a good resume quickly got kicked out of the applicant pool by robots that don't even know me! Soooo I looked online and came across TopResume, I gave it a try and I honestly wish I would have signed up a long time ago. It was easy and the final outcome is a totally professional resume, cover letter and LinkedIn profile that "the job robots" approve of. It's been a couple of days and I only attached the resume in 2 places so far and my inbox is full of real people reaching out to interview me. I recommend this to anyone including the professionals who already have a resume.

Date of experience: August 8, 2023
Indiana
1 review
0 helpful votes
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Awesome resume
August 8, 2023

Layton, helped me! Fast and efficient. I will definitely recommend. I am getting ready to apply for my 1st job with my new and improved resume and cover letter.

Date of experience: August 8, 2023
Florida
1 review
0 helpful votes
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Excellent work
August 8, 2023

Armando did an excellent job. He was thorough and presented the information in an easy way for me to be able to submit my applications much more efficiently and be able to get through the AI screening tools companies are using to select candidates.
He provided me with an organized and updated Resume, Cover letter, and LinkedIn makeover that was cohesive, and consistent enhancing my chances of being selected.

Date of experience: August 8, 2023
New York
1 review
0 helpful votes
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Poor quality
September 4, 2023

The resume writer didn't even look at your instructions. It looks like a copy-and-paste from another AI website. It's not worth spending money on this site.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2023
Indiana
1 review
0 helpful votes
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Resume Revamp
August 5, 2023

It was good. Site was easy to work with. My writer was receptive to feedback. Whole process was smooth.

Date of experience: August 5, 2023
Texas
1 review
0 helpful votes
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New Review
August 2, 2023

Completely satisfied with the consultation and final resume received.

Date of experience: August 2, 2023
Wisconsin
1 review
0 helpful votes
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Great Experience
August 1, 2023

I haven't updated my resume in years and starting a job search is daunting. They could nto have made the process better.

Date of experience: August 1, 2023
Pennsylvania
2 reviews
0 helpful votes
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Worth It
August 1, 2023

I thought my resume was good until I got the 1st draft back and was extremely satisfied with the work my writer did (Samuel A). The process was simple and the overall experience was convenient, simple, and worth the price.

Date of experience: August 1, 2023
Romania
1 review
0 helpful votes
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Jop
August 1, 2023

I have three years of agricultural experience, I am a driver, I have taken military training

Date of experience: August 1, 2023
California
1 review
1 helpful vote
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I paid top résumé to help update and reformat my resume and cover letter. After I applied to over 100 jobs. I received no responses from this postings. Confused I ran the new resume through their resume review system to see how the new resume stood out. And it was worse than my original. After reaching out for assistance the only option they gave me was to pay them again for the same service. They also denied the 30 guarantee they advertise everywhere. Claiming that it only apples to the upper tiers.
This was a terrible experience and it seems I'm just out of money on this one.
Beware

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2023