Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I decided to use this service after receiving a free critique from a job website. The critique seemed well thought out and reasonable. Once I purchased the service, I didn't receive a response for several days, but finally was notified my revision was underway. First draft seemed professional and crisp, but none of the suggestions offered in my critique were referenced nor discussed until I brought them to the writer. This seems strange to me. However, my final version included and answered all my comments and provided some description on why decisions were made. Overall I am pleased with the result, though I am still in process of using new version in my job search.
Very professional and well written. Aaron did a great job and was very patient and understanding. I haven't had any responses yet so cannot give an opinion on how effective the rewrite has been but my resume definitely sells my skills and experience in a much more professional and concise way. One suggestion is that you offer the option of a second resume as some people may be looking for opportunities in different job streams.
They really helped me get my resume modernized and ready for today's marketplace. Writer was very responsive and appeared knowledgeable (I'll know for sure once I get a job). Patrick was open to comments and suggestions and helped explain the whys/why nots to me. One thing which could have made this a five star review is if they had run my resume through the automatic system and showed me how it scored.
This was my first time having my resume professionally written. I was not sure what to expect, however, I was pleased. Ascetically speaking, the resume looks awesome and sounds very professional. Tony was very patient and tried to help me further when I was unsure how to make my resume a little more general. Tony explained the importance of having a very specific resume and offered to help with keywords to get me past the ATS that hiring managers use. I have not had any interviews yet, but hopefully they will come soon.
They did an outstanding job on my resume rewrite. I would recommend them for all of your resume needs. Keep up the good work
Sometimes a fresh pair of eyes is all you need. I had shopped around at prices and felt TopResume was on the lower end. As far as service they were quick and easy to communicate with. Julianna asked me good questions and worked with the postings that I sent her. I'm very happy with the final result.
They did a great job of taking my old resume and updating it. I got an interview the first time I sent it out, which was great! I did have one round of edits, but everything was done within the time frame promised and my writer was very professional and good about responding to inquiries. I would recommend this company.
I recently decided to update my resume and decided that the resume I created years ago was tired-looking, visually unappealing, and too long (2 pages). Armand, the resume writer with Top Resume, did a great job reviving my resume, focusing on my skill sets, and efficiently delivering the product within only a couple of days.
This company defiantly does what it advertises. The process is seamless and the results are very professional and put together. I would recommend this company to anyone in need of professional resume services.
I was concerned that the information on my resume would different but instead it convey the correct information in a sophisticated and concise manner. My writer helped me in wording and presentation.
People have told me that my resume is now impressive.
The topresume website helped me creating a great resume which focuses on my strength spots knowing i didnt get the job i want till now but i am sure with their great job i will get it soon.
TopResume definitely helped me to get my resume to the next level. On the whole, the service was completely worth the investment but I did have a few minor issues with the service. First, there were small grammatical errors in the first draft. My writer also made a mistake transferring my address from one version to the next so I'm glad I reviewed all the areas that were not meant be modified. Finally, my writer backed out and a new writer was assigned on the due date. That said, my resume was received only one day late, so it wasn't a huge problem.
Contacted topresume for a resume write up. Alena helped me and she was amazing. She did a wonderful job. I love my new resume. It's very professional.
Received everything as promised, but they did not provide a timeline from day 1 - I had to ask their support help for this after a few days (3-5).
The team at Top Resume is top notch. They were very professional and easy to work with. They were also very timely in their responses back to me. I am very satisfied woth the end product and would recommend them to candidates at any level; entry level to director level and beyond.
I couldn't be happier with my experience with TopResume. They are very detailed and it feels like you are working with a personal service. The writer I worked with emailed me back and forth and went through a very detailed list of information I sent him. He didn't skip a beat. The pricing was also the best I could find online for the type of services. I also really appreciate that they guarantee a rewrite if you don't get an interview in 60 days.
The company delivered on their promise of response time. My writer contacted me quickly and had a finished product to me within a few hours.
Fast, effective, and professional service with good communication, the service and writers were prompt in their work, and were able to take a very technical and task focused resume and synthesize down to and effective/objective and result oriented resume. It was a pleasure working TopResume and I would recommend them to anyone looking to give their resume a clean professional look.
Top Resume was speedy with my resume and cover letter. They highlighted my talents and work experience perfectly.
The process was relatively straight-forward and simple, and the rewrite looks good. I will see soon how the results work in the market. There was not much interaction, but didn't seem to be much interaction needed through this process. I provided numerous previous versions that they integrated into the rewrite, and that likely reduced how much question/answer and rewrite effort was needed. Good work!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

