Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Ray H.
Unfollow Ray H.
Share Review
Report Review

Great Resume
October 13, 2016

TopResume.com Helped me with my old resume they streamed lined it to look very professional. Very happy with the writer.

Date of experience: October 11, 2016
Connecticut
1 review
0 helpful votes
Follow Luis O.
Unfollow Luis O.
Share Review
Report Review

Best resume ever
October 14, 2016

I use Top resume services to redo my entire resume. The turn around time was fantastic. There draft was sent to me the next day from the time I signed up for there services. I reviewed the resume and sent it back for finalization. Once, I received the final resume, I submitted for two positions. A week in a hlaf later I was called by two financial institution requesting interviews with me. I highly recommend Top Resume services to anyone.

Date of experience: October 11, 2016
Florida
1 review
1 helpful vote
Follow Nicholas M.
Unfollow Nicholas M.
Share Review
Report Review

Submitted my current resume for revision and the writer that was assigned to me took a good while before reaching out to me to tell me that a delay was expected due to the volume of orders. A few days later I was notified that my resume was assigned to another writer. No questions were asked from the writer before I received my first draft. Manager was misspelled... When I contacted the company for help with my issues, I was offered to have my resume written by another writer, which would take more time, and nothing else.

Date of experience: October 11, 2016
Connecticut
1 review
0 helpful votes
Follow Cynthia P.
Unfollow Cynthia P.
Share Review
Report Review

Great job
October 14, 2016

The writer listened to me and what I wanted to achieve. After I received my first draft I forwarded to a friend/headhunter friend and she really appreciated the more concise version of my resume.

Date of experience: October 11, 2016
Florida
1 review
0 helpful votes
Follow Andrew H.
Unfollow Andrew H.
Share Review
Report Review

TopResume works best
October 14, 2016

I was able to provide a less than stellar CVV to this company and they were able to word all of my past and current accomplishments in a way that is to the point and geared to making one seem as professional as possible. -Andrew H

Date of experience: October 11, 2016
California
1 review
0 helpful votes
Follow kapil c.
Unfollow kapil c.
Share Review
Report Review

Let me give this to you in points
First writer assigned did not know to even change the job designation properly, she argued it was the right one as copied from email even after telling twice. It shows that your writers dont read the resume word by word
Second when I called in your customer support guy "will" talks to me as if he owns the company by saying the words "ok ok you listen to me?" Like ten times cutting me in the middle, interrupting me many times. Is this customer service?

I tried to take it to his manager and it went to some manager and when I told him im in a meeting please call back, he goes we are email only company, we work by emails and he wasnt even ready to listen as well. What a bunch of non customer centric company this is? When the manager cannot set an example what is the use of even paying 250$ + amounts. This is exactly what I didnt expect.

The second writer assigned doesnt respond for two days in between and I had to reach out to customer care to get her to respond.
She mentions that she had to do guesswork, but there is no guesswork here? I have mentioned every point on what the corrections are in the email.

She mentions as a standard practice she wanted it in the document, she could have mentioned it when I sent the first or second revisions in email?
There is absolutely no guesswork, There is when I dont provide anything and you have to do it all by yourself.

If I hadnt provided all the info needed to be changed, they can check the communication between me and the writers

When the customer service is not good any work good or bad Is not highlighted at all and here

Update -- They have emailed me on sunday saying that they dont have staff to deal with my issue and I would have to reach out on monday, but apart from that no one has been working with me. If you really take customer service seriously, I think someone from higher up the ranks should give a call to me and know about the issue. Not the other way round.

Date of experience: October 10, 2016
California
1 review
0 helpful votes
Follow Kitty D.
Unfollow Kitty D.
Share Review
Report Review

I had a very good experience. The person assigned to me was very professional, they asked for my input and what type of resume I wanted. The finished product was great!

Date of experience: October 10, 2016
New Jersey
1 review
0 helpful votes
Follow Ricky S.
Unfollow Ricky S.
Share Review
Report Review

Worked with Laura at TopResume and the resume I recieved exceeded my expectations. I would recommend TopResume to anyone who is looking for assistance finding a job with a great looking and accurate resume.

Date of experience: October 10, 2016
Pennsylvania
1 review
0 helpful votes
Follow Bob W.
Unfollow Bob W.
Share Review
Report Review

Provided me with a quality resume that helped me get a great job in my field. I had sent out over 100 resumes with no results. After I received my resume from TopResume, I was hired within 3 days at a great company with excellent pay and benefits. Most of the people I graduated college with are still looking or working at Wal-mart. Need I say more.

Date of experience: October 10, 2016
Florida
1 review
0 helpful votes
Follow Desiree D.
Unfollow Desiree D.
Share Review
Report Review

Exceeded Expectations
October 13, 2016

This was the first time I have ever had my resume professionally written and I was not sure what to expect. My writer Tony took the time to read my lengthy questions/concerns via email and was able to capture my experience in a way that I had never been able to before. He also took the time to read my comments on the first draft and made the requested revision quickly. I love the final product and am confident that it will catch the eyes of potential employers.

Date of experience: October 10, 2016
Pennsylvania
1 review
0 helpful votes
Follow Matt L.
Unfollow Matt L.
Share Review
Report Review

Had an outdated resume, and used TopResume to evaluate my resume, and I agreed with their assessment and was hoping they could help. I talked to a friend that was in the HR field, and he said not only did he recommend them, but he had used them for his resume. The writer I worked with was very good, I had a lot of questions and some minor revisions, he worked with me to clearly answer those questions and worked with me on the revision. I bought the service that was a resume, cover letter, and Linkedin profile with 2-day turn-around for the first draft of the resume.

If I have anything negative to say, I wish the LinkedIn profile rewrite was a little more unique. It felt mostly like a set of directions on how to copy and paste your resume into LinkedIn.

I would definitely recommend TopResume to update your resume.

Date of experience: October 10, 2016
North Carolina
1 review
0 helpful votes
Follow Jessica A.
Unfollow Jessica A.
Share Review
Report Review

Quick turn-around and great individual customer attention. Fantastic service well worth the price!

Date of experience: October 10, 2016
Maryland
1 review
0 helpful votes
Follow Monica S.
Unfollow Monica S.
Share Review
Report Review

So good, I passed it on!
October 13, 2016

I had a great experience with top resume. My resume was turned into a visually appealing, easy to read product that I used immediately. It and my cover letter told a story about how I am. It had not before. Honestly, in addition to the quality of the work, reading about my experience through someone else's eyes was a big confidence booster! I needed that to jump back into my job search.

Date of experience: October 10, 2016
Texas
2 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Nice Final Product
October 13, 2016

My resume was created by a professional several years ago but I found that the format was outdated. After getting my initial drafts from TopResume, I had to send it back a few times for typos, grammar, work history content, and the misspelling for one of my previous employers (YIKES!). The rep was eager to work with me and apologized for the re-writes. She ended up with a quality resume that has been noticed and downloaded by prospective employers and recruiters. I would recommend TopResume.

Date of experience: October 10, 2016
South Carolina
1 review
0 helpful votes
Follow Vance B.
Unfollow Vance B.
Share Review
Report Review

Excellent
October 13, 2016

Prompt service. Quick revisions. Good practical tips on job searching and preparation.

Date of experience: October 9, 2016
California
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Top Notch Resume Service
October 13, 2016

This resume service provided a timely and efficient system to a provide a quality product-my resume! I highly recommend this company.

Date of experience: October 9, 2016
Colorado
1 review
0 helpful votes
Follow Dianne S.
Unfollow Dianne S.
Share Review
Report Review

I ended up with a good, usable final product; however, I was switched to 3 different writers. Since the time limit for changes is 7 days, I asked for more time to make revisions and was told I could have more time, but then one day received an email message from the writer that my product was complete. I found the method of communication between myself and the writer not as efficient as I would have liked.

Date of experience: October 8, 2016
California
1 review
0 helpful votes
Follow Tracy r.
Unfollow Tracy r.
Share Review
Report Review

Thank you TopResume!
October 11, 2016

I recently decided to update my resume and decided that the resume I created years ago was tired-looking, visually unappealing, and too long (2 pages). Armand, the resume writer with TopResume, did a great job reviving my resume, focusing on my skill sets, and efficiently delivering the product within only a couple of days.

I love the looks of my new resume and cover letter! Thank you Armand and the TopResume team!

Date of experience: October 7, 2016
Argentina
1 review
0 helpful votes
Follow Magdalena A.
Unfollow Magdalena A.
Share Review
Report Review

Great and efficient work
October 11, 2016

I first got an evaluation of my resume by TopResume, and the results weren't very promising, so I decided to pay for the Resume+ Cover Letter Pack. I must say that all my questions were quickly answered, and the communication with my assistant was excellent. The final Resume and Cover Letter were just what I needed, and the delivery time was the one informed when I hired this service.

I recommend this company for young professionals with little work and CV building experience.

Date of experience: October 7, 2016
Greece
1 review
0 helpful votes
Follow Tanja M.
Unfollow Tanja M.
Share Review
Report Review

Searching for job that we want and getting in is one of the most important tasks in our lives. First impression is most important but we can present ourselves only through piece of paper. Two pages have 5 minutes to show 5,10, or 20 years of our life, experiences and education in best possible way to preferred employer. Top Resume have worked with me on my resume and cover letter until I was totally sure that those two pages describe my knowledge and my experiences. They have answered all my question promptly and professionally with full explanation.

Date of experience: October 7, 2016