Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
Having a busy life and trying to make a resume is so hard but with Thomas he was always ready to help and giving good tips as well. He work with me and my busy schedule.
Timothy S did an excellent work on my resume. His turnaround from the first draft to the second was pretty impressive.
Hi Paula,
I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.
Your support is highly valuable to us!
The writer I was assigned was very easy to work with & did an excellent job of being willing to listen to my concerns & helped translate my abilities on paper in a professional manner. Well worth the time & investment plus now I'm more confident I will be seeing more interviews coming my way soon.
Hi Erick,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
I purchased your expert resume advice. Still waiting for final product
Hi Shannon,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
Tara was excellent. Very happy with my resume and cover letter. I received everything back very timely.
Hi Megan,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
They will send you your resume broke down into different paragraphs and you have to spend all the time updating the LinkedIn account. I paid for them to creat a LinkedIn account and basically got my resume cut up. Nothing more. And way less. Then they say, oh we can't create or have access to your account. So there you go, Fraud.
My experience was professional, quick turnaround and all of my documents exceeded my expectations.
Hi Lori,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!
The process was easy and I really appreciated the flow of communication. I never felt rushed and I enjoyed the back and forth from my representative. He was knowledgeable and did a nice job.
Hi Ken,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
Hi Joakim,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
I was very pleased with the entire experience of having someone review, critique and work alongside me to craft a new modern CV, cover letter and LinkedIn profile. The experience opened my eyes to things I was not aware of, about how organizations process and search through applicants. I was very satisfied with the final documents I was able to obtain at the end of the draft reviews.
Hi Andre,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
Hi Eric,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
My writer Catherine was great, patient and did a great rewrite on my resume. Also di a great cover letter.
Hi Gregory,
I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.
Your support is highly valuable to us!
Great platform, organized process and professional writers
Hi Luna,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!
They brought my resume from a maybe call back to a must call back. I have recieved many compliments on my resume. It was a great starting point. I have since updated it with a new job and was able to take what they have written about my previous jobs and use that as an example to better write my update.
Hi Daniel,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
Hi Logan,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!
Rachna L did an amazing job on my resume. Rachna also did my cover letter. I love both my resume and cover letter,
Thanks again Lisa Wilcox
Thank you for your kind words! I'm delighted to hear that you're satisfied with both your resume and cover letter. We truly appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out. Best of luck with your job search!
My resume & cover letter were updated and back to me within 2 days, the writer did a great job taking my experience and putting down in a clear and complete format. I had a few edits/questions that were incorporated and answered.
Hi Bill,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!
Maxine, Thank you for your help. I can't wait to put my resume out
Hi Shadonne,
We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.
Your support is truly valued!
Prompt and professional. Should be the first step in a job search especially if you are "up in year". Transforms what you've been doing for years into modern language. Couldn't be happier.
Hi John,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.
Your support is incredibly important to us!
Avoid this company. I tried their top level package that includes resume, generic cover letter, and LinkedIn profile, written by one of their "top 10% writers". The result were poorly written, generic documents. When I reached out and asked for a refund, they only offered to match me with another writer. I pointed out that I had already paid for one of their top writers, and that the documents were useless. But this was to no avail. No refund, just a lot of messages back and forth. This may not be a scam, but an utterly useless service. Chat GPT will write a better resume for you than Top Resume.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!


Hi Luis,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!