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TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Arkansas
1 review
0 helpful votes
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Great service! Will use again
December 27, 2023

Service was very personal, maintained contact and reasonable turn around time.

Date of experience: December 27, 2023
Chris W. TopResume Rep
over a year old

We appreciate your feedback on the personalized service, consistent communication, and the reasonable turnaround time. If you have any more thoughts to share or if there's anything else we can help you with, feel free to reach out!

Louisiana
1 review
0 helpful votes
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Grateful
December 27, 2023

Easy and quick response from my writer. New resume was completed quickly,is professionally written and I am sure I will get responses from potential employers

Date of experience: December 27, 2023
Chris W. TopResume Rep
over a year old

Thank you for your review! We're thrilled to hear that you had an easy and quick response from your writer. It's great to know that your new resume was completed promptly, is professionally written, and you feel confident about getting responses from potential employers. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know!

Oregon
1 review
0 helpful votes
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Excellent
December 24, 2023

Fast and great service.Everything was clean and looked great.Quick replies and communication was also great.

Date of experience: December 23, 2023
Chris W. TopResume Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you found our service fast and great and that everything was clean and looked impressive. We appreciate your compliments on our quick replies and effective communication.

Florida
1 review
0 helpful votes
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Fast and easy process
December 23, 2023

My resume was completed fast and was well written.

Date of experience: December 23, 2023
Chris W. TopResume Rep
over a year old

Thank you for your review! We're glad to hear that we could provide you with a fast and well-written resume. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know!

Florida
1 review
0 helpful votes
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Aiden U. Is a pro!
December 21, 2023

Aiden U. Was fantastic to work with, open to making changes and very prompt with turnarounds and edits! My resume was good before, now I feel it is great! Optimized for the applicant tracking system and I feel it was well worth it.

Date of experience: December 21, 2023
Chris W. TopResume Rep
over a year old

Hi David,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Michigan
1 review
0 helpful votes
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Pleased
December 21, 2023

I was apprehensive, but glad I ordered. Results were delivered faster than I expected.

Date of experience: December 21, 2023
Chris W. TopResume Rep
over a year old

Hi George,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Montana
1 review
0 helpful votes
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First resume review
December 20, 2023

Your resume review service was very thorough and helpful! As a college student, I've never had my resume reviewed like this before and I found it very enlightening. I feel much more empowered to make a good resume that will get me noticed by employers! I especially appreciated the software section, I was not aware that businesses used that type if scanning.

Date of experience: December 20, 2023
Chris W. TopResume Rep
over a year old

Hi Connery,

We appreciate your positive review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Oregon
1 review
0 helpful votes
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Myrah knew exactly what I needed
December 20, 2023

I sent me resume to Myrah with a few paragraphs on what I was trying to accomplish, and they took wonderful care of me. I am very pleased with my resume, cover and thank you letters. I would hire me.

Date of experience: December 19, 2023
Chris W. TopResume Rep
over a year old

Hi Shelley,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

North Carolina
1 review
0 helpful votes
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Garland
December 19, 2023

Garland did a great job and very talented. Turned my boring, stale resume into a cool modern one. Thanks!

Date of experience: December 19, 2023
Chris W. TopResume Rep
over a year old

Hi Rob,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

California
1 review
0 helpful votes
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Well worth the money
December 19, 2023

Resume writer was very professional, listened to my goals and was quick. I am very happy with the result.

Date of experience: December 19, 2023
Chris W. TopResume Rep
over a year old

Hi Tracey,

I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Colorado
1 review
0 helpful votes
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Efficient and excellent final documents
December 16, 2023

Everyone I talked to at TopResume was polite and professional. I'm very pleased with the end result -- definitely worth it.

Date of experience: December 15, 2023
Chris W. TopResume Rep
over a year old

Hi Christopher,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Illinois
1 review
0 helpful votes
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Good work but pricey
December 15, 2023

Pretty high price for just an update! Very high price for linked in upgrade too that's why I didn't order it. Should only be $20 with purchase of upgrade if you're going to charge that much. People are going to switch to AI. I might be one of them.

Date of experience: December 14, 2023
Chris W. TopResume Rep
over a year old

Hi Jeremy,

Thank you for your positive review!

We will surely update our management about it and take this into consideration.

Your satisfaction is our priority. If you need assistance in the future, feel free to reach out.

We appreciate your support!

Oregon
1 review
0 helpful votes
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I've always been able to get jobs by writing my own resumes, but I thought getting it done by professionals would help my chances. I got zero response using the resume and cover letter they wrote for me. After a few weeks I rewrote what they did, and suddenly I started getting responses again. So the end result is that I paid them $250 to make my efforts for weeks useless.

I would recommend either writing your resume on your own or finding someone who will charge a reasonable amount to put a basic one together for you and then modify it to fit your needs. That's what I'll be doing in future.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2023
California
1 review
0 helpful votes
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Nearly a SCAM
December 21, 2023

I had high hopes for a great finished product after reading several online reviews. What I recieved was nothing short of a mish mash word-salad that literally didn't make any sense. It was clear m assigned "writer" was a college student or something - albeit, possessing an obvious vocabulary, but just without any comprehension of how his chosen words should be used and fit together in a sentence structure. It would have almost been comical to read, had I not spent the few hundred dollars on this anticipated professional service. The other disappointing thing was the fact my repeated complaints seemed to fall on deaf ears and had to persist on a full refund after the company failed to show any hope of providing the service I had expected... this full refund was denied and I was in the end, duped for a quality service I never recieved yet paid for. I WOULD NOT RECOMMEND USING TOP RESUME IF YOURE A CAREER PROFESSIONAL IN NEED OF SPRUCING UP AND /OR UPDATING YOUR EXISTING RESUME. THEY'LL RUIN IT AND YOULL PRETTY MUCH HAVE TO RE-WRITE IT YOURSELF.

Date of experience: December 14, 2023
Chris W. TopResume Rep
over a year old

Hi Michah,

I am sorry to hear our service was not what you hoped for. I see you were able to come to an agreement with customer support. We wish you luck in your future endeavors.

Texas
1 review
0 helpful votes
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Remarkable!
December 14, 2023

I kept forgetting to do my part in responding to the questionnaire and providing a resume, but one I did my part your service provided something with aww!

Date of experience: December 14, 2023
Chris W. TopResume Rep
over a year old

Hi Genice,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Maryland
1 review
0 helpful votes
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Immediate results
December 13, 2023

I had applied to over 300 jobs and had only 2-3 interviews. Once I received my new TopResume I applied to 25 jobs and got 4 interviews. The difference is night and day. If you want to at least get the chance to talk to hiring managers/recruiters definitely get your resume done by TopResume.

Date of experience: December 13, 2023
Chris W. TopResume Rep
over a year old

Hi,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

South Carolina
2 reviews
0 helpful votes
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Resume Built for Success
December 12, 2023

Sasha was outstanding in listening to my needs that I wanted on my resume, and all of the relevant points were made, and it looks and feels much more like a resume for a leader that it should be. Overall, I am very happy with the outcome, and I would recommend anyone to have the help to create the resume and the cover letter that will hopefully set them apart.

Date of experience: December 12, 2023
Chris W. TopResume Rep
over a year old

Hi Aaron,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

California
1 review
0 helpful votes
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Avoid this scam of a company. They outsource all of their writers, support teams, and services from different countries. They'll take your resume, throw it into a chatbot or some AI software, and call it a day—you'll end up with a generic, robotic, and essentially useless resume. I don't think I even spoke with a single person who lived in the US, which is an issue because if I'm recruiting for jobs in the US I think it is necessary for a writer who has experience in the US. This company just cares about its bottom line. Stay far far far away.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2023
Kansas
1 review
0 helpful votes
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Exceptional Service and Writer!
December 11, 2023

My writer exceeded my expectations and timeframe. My revisions were addressed promptly. For a professional resume to land your desired job, I highly recommend Top Resume!

Date of experience: December 11, 2023
Chris W. TopResume Rep
over a year old

Hi Melanie,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

District of Columbia
1 review
0 helpful votes
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After uploading my resume and going through the questionnaire process, I got back a version that didn't even include my real estate experience. Im looking for real estate jobs and noted this as well as sent a follow up email. The quality of the resume was also sub-par. Their "professional" writers did a worse job than the original resume I provided. I immediately knew this wasn't going to workout and requested a refund of the whopping $220 they charged. I was supposed to get a response within a couple days. After almost a week I reached out again for an update on my refund. After another couple days, they "regret to inform" me my request was denied. I highly recommend using a different company if you are even close to needing a professional resume. Their writers may be high schoolers and their customer service is garbage. -10 out of 10. I'll be taking this up with my credit card company as well.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2023