Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow MrPierce J.
Unfollow MrPierce J.
Share Review
Report Review

Very professional and easy to get into contact with. When you're assigned a writer he or she go's above and beyond to make sure your resume/cover letter/LinkedIn profile and anything else you needed done is to your perfection. They're awesome.

Date of experience: May 16, 2017
Utah
1 review
0 helpful votes
Follow Keith U.
Unfollow Keith U.
Share Review
Report Review

Not Sure
May 18, 2017

I had my resume written by TopResume. It took about a week. All corrections were made that I asked to be made. I have submitted to some positions and have been rejected already. Will try a few more before contacting the company.

Date of experience: May 16, 2017
New York
1 review
0 helpful votes
Follow Kenny G.
Unfollow Kenny G.
Share Review
Report Review

Top notch work. Very professional correspondence. The resume writer contacted me almost immediately, conducted a phone interview to gather my information and made a personal connection. My resume and LinkedIn profile was completed in a day! I am EXTREMELY pleased with the final product. Well worth the investment!

Date of experience: May 16, 2017
Indiana
2 reviews
0 helpful votes
Follow Kara C.
Unfollow Kara C.
Share Review
Report Review

I had a very positive experience working with Top Resume to update my resume and cover letter. They also provided me with instructions and content to create my LinkedIn profile (rated strong by LinkedIn). They worked with me around a schedule that took me out of town for a week and didn't stop doing revisions until I was satisfied with the final product. Highly recommend!

Date of experience: May 16, 2017
Texas
1 review
0 helpful votes
Follow Courtney S.
Unfollow Courtney S.
Share Review
Report Review

HIGHLY Recommend!
May 18, 2017

My TopResume writer did an AWESOME job with my resume and cover letter - it was worth every penny! I wanted to switch industries and was really stressed about how to take my current duties and frame them for a totally different career, and my writer NAILED it. I received a call within a few hours from the first company that I applied with, and both hiring managers complimented my resume as one of the best they had seen. Very please overall!

Date of experience: May 15, 2017
Washington
1 review
0 helpful votes
Follow Carol D.
Unfollow Carol D.
Share Review
Report Review

I recently had my resume and cover letter reworked by TopResume. I received the final draft on a Monday and spent time using it to apply for jobs and updating my resume on different job sites. In the first 10 days I had some calls from recruiters and three interviews set up. As well, after receiving the final draft, I read an article on what employers look for in soft skills, I was happy to learn that TopResume did an excellent job of incorporating these soft skills into my resume by the language they used. I would recommend TopResume to everyone!

Date of experience: May 12, 2017
Arizona
1 review
2 helpful votes
Follow Koddie S.
Unfollow Koddie S.
Share Review
Report Review

Waste of money. Angela W. Doesn't know how to write a resume for a graphic designer. I sent her links to jobs I wanted to apply for along with my portfolio, that's 99% comprised of projects I've done for my current employer. I let her know with every revision, that I wasn't happy. She would reply with a couple of changes within 5-10 minutes. Obviously not putting any thought into the changes. I choose this resume writing companies because they were highly rated, maybe for other careers, but not designers. That's $349 poorly spent.

Date of experience: May 12, 2017
Jenna M. TopResume Rep
over a year old

Hi Koddie, We're very sorry to hear that your experience was not a positive one. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away.

Florida
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

This was the best option to have a professional take a look and help boost my existing resume! After I purchased this service I have had a huge boost with my new resume! Well worth it.

Date of experience: May 12, 2017
Colorado
1 review
0 helpful votes
Follow Kat M.
Unfollow Kat M.
Share Review
Report Review

Great service!
May 13, 2017

Although it hasn't yet been long enough to let you know if I have gotten any interviews, my experience with TopResume has been outstanding. I was able to work with my writer on a day to day basis and received a resume and cover letter that look and read stunningly! I'm proud to share them with every company I apply to.

Date of experience: May 10, 2017
Texas
1 review
0 helpful votes
Follow Jimmy M.
Unfollow Jimmy M.
Share Review
Report Review

AMAZING SERVICE!
May 13, 2017

I worked with Stephanie to get my resume "up to snuff" as I was having problems getting my foot in the door for interviews. After a few tweeks, PRESTO! I had a job within a month and couldn't be happier with the service! Thanks so much!

Date of experience: May 10, 2017
California
1 review
0 helpful votes
Follow Melissa r.
Unfollow Melissa r.
Share Review
Report Review

Confidence
May 13, 2017

I ow have the confidence in getting out there in the working world again. I am so happy to have used TopResume and so glad to have a great looking resume behind my name.

Date of experience: May 10, 2017
New York
1 review
0 helpful votes
Follow Marilyn K.
Unfollow Marilyn K.
Share Review
Report Review

Top Resume was a very easy service to use. The person I worked with was very friendly and understood exactly what I needed. I expressed my concerns with the old version I had and they were able to address everything. My resume was completed in a timely manner and so far I have had more feedback than I did before. I would use them again in the future.

Date of experience: May 10, 2017
RU
1 review
4 helpful votes
Follow Moe K.
Unfollow Moe K.
Share Review
Report Review

TopResume has no refund no guarantee policy, I just lost my 350 dollar and they claim they will rewrite your resume if you did not get interview, well if you read reviews, you will see that this will not be happening as well. I contact Zoe G who was the support in my case and never even offered to help, most likely a third party based on India. And reading most of these positive review, they feel like advertisement from fake users, which does not surprise me after dealing with TopResume.
I lost 350 dollars in this site. I am not going to get it back, they are not even willing to refund the money for the linkedin profile which they did not even provide.
Cover letter that I got was a copy paste from another site! They did not even justify it when I caught them red handed or even apologized.
Resume is just a rewrite of your old resume, nothing more. They will not write your resume from scratch. They will just rephrase it and it will not be accurate. You will have to edit their final product because they dont understand what are you applying for.
The conclusion is, please read the bad reviews and dont make my mistake.

Date of experience: May 10, 2017
Washington
1 review
4 helpful votes
Follow Kara W.
Unfollow Kara W.
Share Review
Report Review

The result looks like a second grader wrote it. And doesn't it say no results they will rewrite it? Nope. They want to charge another $50.00 to rewrite it. So disappointed!

Date of experience: May 9, 2017
Jenna M. TopResume Rep
over a year old

Hi Kara, We are very sorry to hear that you were disappointed. We'd like to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help out right away.

Virginia
1 review
0 helpful votes
Follow Hunt W.
Unfollow Hunt W.
Share Review
Report Review

Very professional
May 12, 2017

When I first looked at the results I said, "I could have done this". My wife's response was "well then why haven't you". She was right now matter how long I work on a rewrite it never looked as professional as what TopResume put together for me. I got the package that included the resume, a cover letter and changes to my linkedin page. The three are now in sync and I've received more call backs that I had with my old format.

I would recommend getting a professional to rewrite your resume because they aren't as emotional about it... and I would use TopResume again.

Date of experience: May 9, 2017
Connecticut
1 review
1 helpful vote
Follow Ben G.
Unfollow Ben G.
Share Review
Report Review

I initially had my doubts about following through with having my resume rewritten, but after I saw the review I began to realize that I was making a mistake. What most professionals don't realize is finding the fine medium between too much on your resume or too little. TopResume provided me a writer who worked with me on fine tuning my resume, and even broke down the areas that I could adapt for different positions. If you have any doubt in your resume, TopResume is a service that isn't just a redo on your resume, it's putting some extra edge on competition for your next job.

Date of experience: May 9, 2017
Illinois
1 review
0 helpful votes
Follow Dejan B.
Unfollow Dejan B.
Share Review
Report Review

I was very impressed with TopResume's work on my cover letter, resume, and LinkedIn profile. The writer was very quick in revitalizing my resume and cover letter; I received my resume and cover letter within one day after signing up for the service. The resume and cover letter seemed very professionally done, with proper language and appealing layout that will (hopefully) make me stand out from other applicants! I'm very impressed by TopResume's work and I would definitely recommend TopResume to be your pristine resume writing service!

Date of experience: May 9, 2017
California
1 review
1 helpful vote
Follow sean r.
Unfollow sean r.
Share Review
Report Review

Great Work
May 11, 2017

I am just so happy using this company my documents and the wording are so professional. My phone and email are getting more attention that before.

Date of experience: May 9, 2017
Texas
1 review
0 helpful votes
Follow Annette P.
Unfollow Annette P.
Share Review
Report Review

I'm a middle age female with more than 35 years of experience. It was difficult to get a job offer with my old resume. Top Resume offered me a quick review of my resume through Monster.com. Once completed I received a summary of my results. After some thought, I decided to try it! I'm very glad that I did. NOTHING BEATS A FAILURE BUT A TRY!

Date of experience: May 9, 2017
NL
1 review
3 helpful votes
Follow Cem B.
Unfollow Cem B.
Share Review
Report Review

No good.
May 11, 2017

I choose their starter pack and provided them with all the context in which I want my resume to be written.

They wrote it, and I applied to 50+ jobs with that resume, all declined. All declination emails were generic, so probably my resume was never seen by a human eye, which proves that they can't deliver their promise of warranting the optimized resume for applicant tracking systems.

I asked it to be rewritten, but they said that the option I choose doesn't include a free rewrite guarantee, and I had to pay again for it to be rewritten (for a reduced price)

Result: 149 $ spent for nothing.

There are a lot of platforms and freelancers offering this service online, they're much cheaper and effective, don't waste your precious dollars on topresume.com

Date of experience: May 9, 2017
Jenna M. TopResume Rep
over a year old

Hi Cem, We are sorry that you are unhappy with our service. Please feel free to contact us if you have any further questions or concerns. You can call us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to [email protected].