Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Lori L.
Unfollow Lori L.
Share Review
Report Review

This was a great way to have an objective party review and rewrite my resume to be applicable to any jobs and key word screening for applying to jobs online. Alvin was easy to work with, thorough, knowledgeable and great at follow up. A great experience overall.

Date of experience: May 23, 2017
Michigan
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

I received an offer for a free resume critique from TopResume. No one likes criticism, but after weeks of lukewarm or no responses to my old resume, I had nothing to lose. Yikes! What a constructive critique I was given. It was supported with lots of data, facts and even personal input from the critic. I could have attempted a rewrite using their info but i decided to try a resume/cover letter package that guaranteed interviews within 60 days. They even were offering a discount.
I was assigned a writer and received a draft in 2-3 days! Throughout the process I was in direct correspondence with the very talented, skillful, and responsive writer named Alana. The finished product was a polished, nicely formatted, professional resume/cover letter.
I began using it immediately and was thrilled to have 2 interviews lined up in less than a week. I highly recommend TopResume to any job seeker looking for an edge in this competitive market. At least let them provide a critique, then you can decide from there how your resume stacks up.

Date of experience: May 22, 2017
Colombia
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

I had a very good experience using Top Resume, the service was very profesional. They were always willing to cooperate and guide you trhought the process.

Date of experience: May 21, 2017
Texas
1 review
1 helpful vote
Follow Alexandria M.
Unfollow Alexandria M.
Share Review
Report Review

The first draft was terrible, assigned to a new writer, they didn't deliver the resume in two days like the first and said if I wanted it faster I could pay a rush charge. Quoted they don't do refunds after the first draft, but the first draft looks like a high school student did the work or someone overseas that doesn't understand English. Maybe look at a company that actually does what they say the will do on the website.

Date of experience: May 19, 2017
Jenna M. TopResume Rep
over a year old

Hi Alexandria, We appreciate you sharing your experience with us and are very sorry to hear that it did not live up to your expectations. We'd like to get this sorted out. If you could please direct message us on our Facebook page with your full name and email address, a customer support rep will assist right away.

Mexico
1 review
0 helpful votes
Follow Angelica C.
Unfollow Angelica C.
Share Review
Report Review

Very Professional
May 21, 2017

Very professional and always in constant communication with you. Any feedback or any questions you may have they answer quickly once you have your writer assigned. All the things you fill in when requesting their service, they all take it into count.

Date of experience: May 18, 2017
Lee S.
Delaware
1 review
0 helpful votes
Follow Lee S.
Unfollow Lee S.
Share Review
Report Review

Satisfied overall
May 21, 2017

It started off a little rocky when it took several days to assign an analyst to to work on my resume, however to compensate, I was given a cover letter free of charge. Once an analyst was assigned, the process was smooth and efficient with timely responses to questions and concerns with my resume.

Date of experience: May 18, 2017
Texas
1 review
0 helpful votes
Follow Ron J.
Unfollow Ron J.
Share Review
Report Review

TopResume is Tops
May 21, 2017

Fast, efficient and great to work with.

My resume writer was Betsy and she was the best. She did a great job of getting the important items of my career from the for-profit world that would relate to the non-profit I was hopping to join.

Date of experience: May 18, 2017
New York
1 review
0 helpful votes
Follow Jhoanna W.
Unfollow Jhoanna W.
Share Review
Report Review

My resume needed a refresher and I'm glad I came to TopResume. I'm happy with the results. It also helps that their staff was professional and I received everything timely.

Date of experience: May 17, 2017
New Jersey
2 reviews
2 helpful votes
Follow Nell M.
Unfollow Nell M.
Share Review
Report Review

Had to pay another person since the resume final results still clearly contained grammatical errors, sentences did not make sense, tense was not correct, format was off, etc... Had to consistently remind Sofia Avila at TopResume to check that these issues were resolved/she check her work. Also based on the results and feedback from another professional writer I paid it appears that my resume was outsourced (either not done by an English fluent person or they didn't care about the end results or both). Overall a bad experience and will be reporting this to other sites including the BBB, LinkedIn etc as well as friends family coworkers networks etc

Date of experience: May 17, 2017
Jenna M. TopResume Rep
over a year old

Hi Nell, We're very sorry to hear that your experience with our services was not what you had hoped for and are committed to fixing this. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will help out right away.

New York
1 review
0 helpful votes
Follow Jocelyn M.
Unfollow Jocelyn M.
Share Review
Report Review

I would highly recommend this company to anyone who needs help with a resume. I was in the midst of changing careers and my resume was not sticking out to any recruiters. They asked extremely detailed questions to make sure that they were making the resume how I wanted it and I really appreciated that they actually cared about my opinion.

Date of experience: May 17, 2017
Wisconsin
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

Cora, my personal Resume writer was excellent. Quickly responded to my questions and concerns through E-mails and even called me on a Sunday when I requested help before an Interview that Tuesday! She got the Job done and I'm confident this will help me find the job I'm looking for!

Date of experience: May 17, 2017
Georgia
1 review
0 helpful votes
Follow Chaunette G.
Unfollow Chaunette G.
Share Review
Report Review

Fantastic Resumes
May 20, 2017

The resumes I ordered turned out great. I struggle with writing my own resume and this company made the process fast and easy. They listened and added my suggestions in.

Date of experience: May 17, 2017
New York
1 review
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Share Review
Report Review

I couldn't go wrong by submitting my resume to TopResume.com The outcome was fantastic exactly what I needed to land my dream job. The structure and wording was so much better than my old one. Thank you guys!

Date of experience: May 17, 2017
Guam
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Good platform to start on for your resume. It only needs minor changes to personal details for the final draft. They offer a different angle at how a resume can be short, sweet and attractive to Employers.

Date of experience: May 16, 2017
California
1 review
0 helpful votes
Follow Bernardita L.
Unfollow Bernardita L.
Share Review
Report Review

I'm extremely happy with TopResume! They improved my resume tremendously! Now I feel so confident when applying for any job.
I also bought a new cover letter and a LinkedIn profile, both make me look like a star!

Bernardita LeValley

Date of experience: May 16, 2017
Australia
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Great service and easy to deal with. Mr Resume was really punchy and highlighted my skills and experience. And I would definitely recommend TopResume.

Date of experience: May 16, 2017
Florida
1 review
0 helpful votes
Follow Christopher M.
Unfollow Christopher M.
Share Review
Report Review

Awesome Resume
May 20, 2017

My resume was great. The service was amazing because the writer explained to me why they wrote my resume in the format they chose. In my case putting more emphasis on my achievements. I also had a good amount of time to resolve issues which was great.

Date of experience: May 16, 2017
Australia
1 review
0 helpful votes
Follow Andrew J.
Unfollow Andrew J.
Share Review
Report Review

Great service, they were very thorough to give you the best possible resume.
I recommend them to anyone.

Date of experience: May 16, 2017
California
1 review
0 helpful votes
Follow john N.
Unfollow john N.
Share Review
Report Review

Very satisfied
May 18, 2017

Glad I had TopResume review and recreate my resume. Mark tailored my resume to how I wanted it. He made sure to communicate throughout the entire process in case I needed to change something on the resume. I was lucky enough to get a discount on my resume and cover letter. If you get that opportunity, act quick!

Date of experience: May 16, 2017
Poland
1 review
0 helpful votes
Follow Red F.
Unfollow Red F.
Share Review
Report Review

Fully professional
May 18, 2017

Very professional. CV I got in the end has been turned around whole 180 degres from the one I created myself. Every word is worth the money I send on this case. I can honestly recommend this to all interested in changing their work life.

Date of experience: May 16, 2017