Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
They collect information in professional way, identify goals and provide result to match goals.
I revised my entire work history and pulled out most valuable achievements.
My writer was prompt and worked well with some caveats that I bought to the table regarding my resume. My requests included adding some different industries where I have done Project Management and training in those industries to go along with the 25 years of IT work. All in all, I was surprised and satisfied with Top Resume
After many years without updating my resume I needed to do it and it was a big challenge. I submitted it for a TopResume critic and was surprise about what I found. After checking their samples and success stories I decided to get it done by them. The writer assigned, Traci, did a great job. We worked on some changes after the first draft and got my final resume. I'm very satisfied with the result. I highly recommend their service.
I 've had a good experience with both the simple process and the assigned writer who tried to address my concerns quickly and efficiently. I recommend this service to all who'd need a streamlined version and fresh update for their resume.
I have a varied and deep resume but am trying to change careers to something that didn't even exist a few short years ago. Despite my Ivy League degree I thought spending the money for a professionally presented and formatted resume made sense. I might have been right but after dealing with Top Resume I will never use them or a service like them again. Save your money and get out of your contract before they give you a first draft. Afterwards it will be too late and they refuse to return any money. My resume was written by a non-English speaker from what I can gather, or worse written by machine. If you are assigned Anya R. Race to get your money back. I received my first draft and sent back a sea of red corrections. This was after they took days to match me with someone specifically tailored to the industry I was applying to. A total nightmare. She had no idea of the software used in the industry, had no idea what the job skills needed were. Worse, she attributed skills and management experience that I in no way had or claimed on what I sent them. Not minor hedging either, we're talking federal level appointments, because it sounded good and she had no idea what she was writing. Her questions ahead of receiving my draft amounted to clarifying 2 dates. That is it. She didn't ask another question. This company is a complete waste of money. Read the bad reviews, the experiences are all too similar to be mistakes. Remember good reviews are easily purchased and in the case of Top Resume not a true representation of their work.
I've received an email from Katie Warren, who was good while exchanging the emails and provided with price list of services in topresume.com. Last email which I've received she has given me a link to place my order Resume services. I've selected executive package and made a payment. After Payment made website automatically changed by from topresume.com to canow.com by saying thank you choosing us I cvnow. This is really unacceptable as I've specially was communicated with topresume.com employee Katie and selected package in that web only however payment confirmation came from cvnow.com. I know they are both part of Talent inc however as per my friends advice they told me that topresume.com reviews and quality is much better then canoe.com. I want some senior level management to get in touch with me as soon as possible and resolve my issue. I've placed my order just one hour ago. If no one gets back to me from topresume.com in next 24 hours then I've to raise an escalation.
Your soonest reply is highly appreciated.
Hi Nuritdin, Thank you for making us aware of the situation. We'll get this resolved right away! If you could send us a direct Facebook message with your full name and email address, a customer support rep will sort this out immediately.
I'm happy with the changes that TopResume team did on my resume, it was a great experience, they answer my emails fast and effectively. I would recommend this company to anyone.
TopResume is very thorough and did a great job. Just make sure you have all your information ready to go; they waist no time.
I've known for some time that my resume needed an update, a makeover, a revamp, an overhaul, a major facelift...
Since TopResume completed my personal word picture, I was told two days ago that it is a very good looking resume.
I used to have recruiters calling occasionally throughout the month, up to a couple times a week. Now they call all day long. I get an average of 4 calls, and about two dozen emails, besides LinkedIn messages!
Granted, each manager has their own standout item they want to see, and if they don't see it where they look, then they still might miss you. That's the problem with managers on time crunch, they typically miss the whole picture. I believe I have the keywords in the right places, but may switch them around a little. Or put in a watermark. LOL
Prompt, detailed, courteous. Definitely worth it!
Found the service very helpful and easy to use. Despite my initial hesitation, the person working on my resume, quickly honed in on my goals and accurately highlights key strengths. Already resulted in two new interviews, and several follow up calls.
I was really impressed at the eye catching verbiage and the resume's ability to highlight what needs to be highlighted in your resume.
TopResume is really the best of help you can get to prepare your resume, they really help you and think about you which I consider the best part, it is not only business they really want to make you happy doing the right thing. Good communication and they really know what they are doing. I recommend 100 %.
TopResume and my assigned writer, Kathleen, were extremely helpful with updating my resume, writing a cover letter and updating my LinkedIn profile. I had been dreading going through the resume process but they made it so much easier. Kathleen was very responsive and I am so grateful for all the help. I was able to get an interview after a week of sending my resume out.
I was geniunly pleased at the great job and speed with which TopResume updated my resume! I would recommend them to anyone. It saved me a TON of time!
I am changing careers and I worked with Carla to revamp and redo my cover letter and resume. She was extremely helpful and answered all of my questions. One minor thing that I think the company should think about as a whole is explaining the process of changing the resume. I would have liked it explained to me why certain changes were being made, why the new way was more effective, etc. in order to be more confident in the process and really appreciate the changes being made. Also, those explanations would help me in the future if I needed to add/delete/modify my resume.
Dont waste your time and money with this scam! Here is what you are going to get: one paragraph summary and a bunch of buzzwords from job descriptions hastily thrown together as your `area of expertise`. Believe me, some of them are not even a skill. (Mine has Data Requirements_ Yes, DATA REQUIREMENTS) The rest will be the exact same resume with a different format.
Don`t expect that they will tailor your resume based on the information. The writer will keep responding to your e-mails like he/she understands any word of what you say. After waiting for a couple of days, you will get something even worse than the first draft.
When you realize that it is pointless to get what you want, don`t expect a refund. They are `unable to provide a refund` and suggest you to `collaborate` with the same writer about the revisions. After this point, they ignored all the e-mails I wrote. Also, keep in mind that there is no customer service but a voicemail. If you were lucky enough to use a credit card instead of debit, call your bank to dispute on the transaction. Otherwise, enjoy, you are ripped-off.
Hi Nihan, We are very sorry to hear that your experience working with us did not live up to your expectations. We want to assure you we'll get this resolved! If you could please provide your full name and email address in a direct message to us on our Facebook page a customer support rep will help right away.
Shelly from TopResume created an outstanding resume for me. She worked quickly and the service greatly exceeded my expectations. I highly recommend this service! Janet.
I was so impressed with the resume writer assigned to my resume. The formatting and verbiage improved my resume significantly and pinpointed data that I was not aware was affecting my resume. Shelly was great and provided a definite upgrade over my self written resume! I would recommend TopResume to anyone wanting to improve their resume!
The gentlemen that did my resume was truly amazing
Took his time m, answered my emails promptly, only took two revisions to get it where I wanted it to be. Totally worth the money
My writer was wonderful. He knew exactly how to word things so that I ended up with a completely honest yet fantastic resume. He was very quick to respond to questions and revisions which I appreciated.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!


Hi Lisette, We are so sorry to hear that your experience did not live up to your expectations and want you to know we are committed to fixing it! If you could please send us a direct Facebook message with your full name and email address a customer support rep will get this sorted out right away.