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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Tennessee
1 review
0 helpful votes
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Great Resume
July 14, 2017

Monster did a great job updating my resume and they answered all my questions and had it approving less than 5 days

Date of experience: July 13, 2017
Pennsylvania
1 review
0 helpful votes
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After being laid off, I purchased services on June 16,2017. I was extremely disappointed when I received the drafts. All of the job descriptions were written in present tense, there was no sophisticated wording, it was very generic and incomplete. I was than told they never received my additional uploaded documents that I resubmitted the very next morning. After four business days of not receiving anything I contacted customer service. Shortly afterwards I received an email from the writer relaying he was having technical difficulties and unable to access my documents. Two days later I received the documents and I was appalled. I contacted customer service that following morning, expressed my disapproval and requested another writer. I never expected that the services would not be expedited. I'm on day six and still no documents. No one has responded to my emails, customer service did proved a small refund at my requst but it's going on 30 days and I have no professional documents.

Date of experience: July 13, 2017
Florida
1 review
0 helpful votes
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Good service
July 13, 2017

My experience was quick and easy. They did a good job and cleaned up my resume. Just remember the company has different writers, so just because one experience is good or bad doesn't mean your mileage wont vary.

Date of experience: July 12, 2017
New York
1 review
0 helpful votes
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I appreciate the service they provided and I feel a lot better about sending my resume to the jobs I want.

Date of experience: July 12, 2017
Texas
1 review
0 helpful votes
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I originally had no idea this type of service was available. Through the MGMA membership, Top Resume was identified as a partner to support members like me in enhancing their resume, cover letter, LinkedIn profile and more. I originally saw the option to upload my resume to receive free feedback. After reviewing it, my eyes were opened to what the recruiter sees. Originally, I was not satisfied in the way my resume was currently presented, so I decided to connect with Top Resume for guidance. Top Resume hand selected a writer to best fit my needs. She was able to support my request by successfully executing the completion of my new resume and cover letter. She was diligent and genuinely took the time to educate me on the revisions, so I can be more knowledgeable in the interviewing process. Thank you again Top Resume!

Date of experience: July 12, 2017
District of Columbia
1 review
1 helpful vote
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Not what expected
July 12, 2017

I order the regular package of resume. The draft was okay presented, but it didn't suit what I was looking for nor my needs. I repeatedly asked (3 times) to enter a skill and convert the very long resume into 1 page vs two pages. I had 3 jobs in the course of 12 years which I feel only one page resume is needed. So, to avoid anymore back and forward and time wasting I accepted the way it is and will polish it my self.
The whole time you are asking questions by email are not being answered on the replies, it seems that this service is being done by someone overseas because the emails will come at very late/random hours of the night and the replies are very generic with the same context on every email. I will recommend you to do your research before acquiring the service.

Date of experience: July 11, 2017
Kansas
1 review
0 helpful votes
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The process to get my resume updated, at first was long and some problems happened with my first writer. After it started taking too long, Top Resume offered expedite service, a $50 thank you letter and a discount on the LinkedIn profile service. My resume currently looks exactly as I wanted and I can tell that TopResume do take care of their customers and try its best to keep you satisfied with your resume.

Date of experience: July 11, 2017
Illinois
1 review
0 helpful votes
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I came across a free resume review from TopResume while applying for a job opening. Their free review was a eye opener. I was amazed to know how my resume was not promoting me the way it should. As I was seriously looking for a change, I decided to have TopResume professionals rewrite my resume and cover letter

Interaction was smooth. Once I purchased the required package, it took them a week to find the right writer for my area of expertise. Responses were swift and professional. Apart from slight modifications, the writer got it right in the first draft itself.

I have circulated the new resume and am actually receiving more responses. Though I feel the cost to be on a higher side, seeing the increase in responses makes it worth it.

Date of experience: July 11, 2017
California
1 review
0 helpful votes
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Easy to work with. Quick turnaround on drafts and final product. The first company that viewed my resume' quickly contacted me and during the interview told me my resume' was in the top two of hundreds received based on their algorithm they used to grade the clarity and professionalism.
On subsequent interviews with the company the same comments were made and I landed the position!

Date of experience: July 11, 2017
Washington
1 review
0 helpful votes
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Recommend
July 12, 2017

Process was easy and turn around time was as promised and didn't take long. It was easy to communicate with them after the initial survey

Date of experience: July 11, 2017
Texas
1 review
1 helpful vote
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AwesomeTOpresume
July 12, 2017

Claire W was awesome!
Her revised edition of my resume has elicited interviews for me!
Hats off to TopResume

Date of experience: July 11, 2017
California
1 review
0 helpful votes
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Very good service
July 12, 2017

Professional and helpful staff who answered all questions in an timely manner
Satisfied with their service.

Date of experience: July 11, 2017
Texas
1 review
1 helpful vote
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Absolutely amazing service! My writer delivered the first draft of my resume very promptly. The subsequent revisions were very minimal: He nailed it right from the start. The cover letter and LinkedIn profile overhaul were extremely accurate and very impressive.

Honestly, I cannot express fully how amazing not only the entire process was but furthermore the results really have been incredible! TopResume guarantees that if you do not receive at least twice as many interviews with your new resume, they will have a rewrite done for free. The amount of interview invitations and recruiters who have contacted me has increased 4-5x! Within the first week I had already received 10 interview invitations and many more in the following weeks.

Thank you once again Frederick and TopResume!

Date of experience: July 11, 2017
Illinois
1 review
0 helpful votes
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TopResume was easy to work with. My questions where answered quickly. My resume and cover letter look professional.
Kathy A

Date of experience: July 11, 2017
Massachusetts
2 reviews
2 helpful votes
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I'm not sure that the first person assigned to my resume spoke English as a first language--she certainly had no command of the language or proper grammar. The resume was merely a list of key words in sentences that made no sense to an actual reader. She had no experience with my industry and was unresponsive to my queries. It's been assigned to a more senior person, but with little in the way of improvement and significant delays.

Date of experience: July 11, 2017
California
1 review
0 helpful votes
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Great
July 12, 2017

Great service, and people... I found the resume critique eye opening and very informative. I really had no idea my resume needed so much work! I liked how it was a colabrative process, I found the writer I was assigned very personable and very helpful. My new resume was a huge improvement overall I was thrilled with my serivce and the whole process.

Date of experience: July 11, 2017
California
1 review
0 helpful votes
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I was reluctant but needed someone to organize my resume to a clear, and clean format thats presentable and easy to spot out with todays recruiters. I give 5-stars for Amilia who was quick and on point its worth the money. Along with the cover letter. Go TopResume!

Date of experience: July 11, 2017
Louisiana
1 review
0 helpful votes
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My new resume' has already received lots of attention. I am very satisfied with the attention so far.

Date of experience: July 11, 2017
Nevada
2 reviews
0 helpful votes
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I have never had a resume profesisonally done before. I always thought I could do it myself. So far, I've had a great experience with TopResume. I notice the reviews are all over the board. I guess it depends on whether your new resume promotes any interest. We will see.

Date of experience: July 11, 2017
Kansas
1 review
0 helpful votes
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I purchased the Professional Growth package and worked with Kathleen. I would highly recommend their service for anyone in need of a resume re-do. The writer was very responsive and accommodating of my input. The whole process took a bit less than two weeks and I'm very satisfied with the finished product.

Date of experience: July 11, 2017