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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Illinois
1 review
0 helpful votes
Follow Shannon C.
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Quick, Easy & Reasonably priced! Gave my resume a professional over look & polish. Was done in a timely manner. Would use again & defiantly would recommend the service.

Date of experience: July 11, 2017
Florida
1 review
0 helpful votes
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No pressure, professional communications and TopResume delivered the product within the agreed upon time targets. I'm very satisfied with the results.

Date of experience: July 11, 2017
Washington
1 review
0 helpful votes
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Amazing.
July 12, 2017

I heard about Top Resume from a girlfriend who spoke wonders about you guys! I was very impressed with my final resume and cover letter from Emily H! It looks great, and I already have a phone interview with a company after applying less than a week ago! Yes--you have to give them a lot of information, but saves you time. Thank you!

Date of experience: July 11, 2017
Florida
1 review
1 helpful vote
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Good Experience
July 12, 2017

My rep was very helpful and understanding. She returned my draft and final resume to me in a timely manner and took into consideration the changes I decided to make.

Date of experience: July 11, 2017
Texas
1 review
0 helpful votes
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Excellent Service
July 12, 2017

The customer service was excellent. I would definitely recommend this company to anyone looking for a fresh look for their resume. They were able to condense my 2 page resume to 1 page and highlight all my attributes that I actually overlooked. Awesome service.

Date of experience: July 11, 2017
Canada
1 review
3 helpful votes
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TopResume's "Industry Experts" are the young kids out of school who cannot find job anywhere else. They are given templates to create the "professional" resume. People who do critiques have to analyze 100+ resumes in on hour with little or no breaks in between. Save your money and save the kids.

Date of experience: July 10, 2017
Florida
1 review
1 helpful vote
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Not a good company
July 11, 2017

I requested that I recieve my resume sooner. It gave me the options to receive in 48-hours. I received first draft in 3 days, submitted revisions and didnt hear back for a week after sending multiple emails. On top of that the revision that the initial person sent me on what I should change weren't adhered to so it was a total hypocrisy. The 2nd draft is nothing sharp or intense honestly looks like a highs school student wrote it and its 2 full pages? I am not sure about any other experienced recruitment/staffing poeple but as a recruiter in the past i would never look at a second page? Yeh... and to boot customer sercice just kept asking over and over again what the problem was... i had to explain myself so many times. Complete waste of money! Don't get the expedite, it will probably take you longer.

Date of experience: July 10, 2017
Illinois
1 review
1 helpful vote
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In spite of their offer of a partial refund and a rewrite made through BBB, TopResume has not has not come through. They are very good at hype.

Date of experience: July 10, 2017
Australia
1 review
0 helpful votes
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Excellent
July 10, 2017

Excellent work, quick and I got an interview within a week of using it. I would highly recommend the use of these guys especially when it worked really fast

Date of experience: July 9, 2017
New York
1 review
0 helpful votes
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Amazing
July 7, 2017

I have been trying to update my resume on my own for about 5 years. I felt like I could never get it right. Recently, I heard about this company but I was a little skeptical paying for an on line service before actually seeing the product or at least a sample of what to expect. I must say the name speaks for itself Top Resume. I 'm so pleased with the outcome and the process was simple and painless. I plan on purchasing the cover letter as well.

Date of experience: July 6, 2017
New York
1 review
1 helpful vote
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My experience with top resume was not good. My final resume and the cover letter had an abundance of spelling mistakes, and a lot of the sentences made no sense. Top Resume told me a writer with experience in my field would help me. My writer clearly had no knowledge about my field. After spending over $200 I still had to spend hours correcting mistakes and clearing up sentences. The format was good, but I could have done that myself. They have a no refund policy and I would like to get my money back. I've sent my resume to 3 colleagues in my industry and all 3 of them told me the way some of this sentences are written make me look like I don't know what I'm doing. It seems like my writer restructured my words but added no quality to my resume.
All in all I'm very disappointed with my resume and wish I had spent the $200 on food or rent.

Date of experience: July 6, 2017
Chris W. TopResume Rep
over a year old

Hi Jonathan, We're very sorry to hear that you were not satisfied with your experience and would like to continue to discuss. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away.

Louisiana
1 review
0 helpful votes
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Great Experience
July 6, 2017

They were helpful and were great for updating my resume to make it more current. In addition, they made my resume more relevant by using key words and highlighting my achievements. I would use them again.

Date of experience: July 6, 2017
Florida
1 review
1 helpful vote
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The two resumes I received from TopResume have resulted in zero interviews. They cut out ALL my technical experience saying it wasn't necessary. But I'm in IT... The first writer assigned to me new absolutely zero about my field. She actually falsified experience I don't have while removing what I do have. The second writer did a better job but he still didn't seem to know a lot about my field and the end result shows that.

On 7/3 I went back to using my old resume, the one TopResume said was awful. I submitted five applications that day. As of this morning, 7/6, I have completed one interview and have three more scheduled. That's 4 out of 5 when TopResume netted me 0/74. Don't waste your money!

Date of experience: July 6, 2017
Chris W. TopResume Rep
over a year old

Hi Holly, We'd like to continue to discuss and get this resolved. If you could please send us a direct message on our Facebook page with your full name and email address, customer support will assist right away.

Australia
1 review
0 helpful votes
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I would recommend TopResume, they are very easy to do business with and the responded very quickly to any question I has, all the staff are very professional in all there dealings.

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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I had a great experience working with Dominique from Top Resume! She promptly responded to my resume and cover letter purchase faster than what the website estimated. This was awesome because I was waiting on an improved resume in order to be able to move forward with job applications. After the first draft I had a ton of questions about pieces of the resume and cover letter. Dominique wrote me a very thorough email response answering ALL of my questions. The second draft was perfect and I was so impressed with how much more representative my resume was of my work in HR than before. I have used Top Resume in the past and I highly recommend them.

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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Great job!
July 6, 2017

Great job! My resume was not the greatest to begin with Issac worked his magic and made it look truly professional. I'm a satisfied customer and would recommend anyone that needs help with their resume.

Date of experience: July 5, 2017
Utah
2 reviews
0 helpful votes
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I was foolishly thinking that my resume looked good... until I received the revisions by TopResume. The structure and choice of impact words did wonders for my resume! I am so impressed and happy that I made the decision to invest in my opportunity to enrich in writing the skills I have to offer.

Date of experience: July 5, 2017
California
2 reviews
0 helpful votes
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Excellent job
July 6, 2017

Did an excellent job on revising my resume. I wanted a resume at captured my skill set and abilities.

Date of experience: July 5, 2017
Pennsylvania
1 review
0 helpful votes
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I enjoyed their work for me. They were fast and professional the same time. They wanted to make sure I am happy with what they have created and sent me responses when I had a question. I will work with them again.

Date of experience: July 5, 2017
New Jersey
1 review
0 helpful votes
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Phenomenal!
July 6, 2017

Great resume, cover letter, LinkedIn update, and follow up letter. Updated resume was completed in a week. Rachel J. Is quite the wordsmith! Had a hit from LinkedIn 12 hrs after I updated my profile on LinkedIn.
Thanks TopResume!

Date of experience: July 5, 2017