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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Louisiana
1 review
0 helpful votes
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Well, my resume looks entirely different than it did before. But they didn't really interact... they rewrote it and sent it over for review. I made changes and remarks and the writer just made the changes i wrote down and never offered any advice. I also asked for my resume to lead away from sales as the ATS plopped me under sales before... after my resume was complete i asked for the results of it being run through ATS now and didn't get an answer

Date of experience: July 5, 2017
Chris W. TopResume Rep
over a year old

Hi Allison, We appreciate you reaching out. If you'd like to continue to discuss, please feel free to reach out to us in a direct message on our Facebook page.

Massachusetts
1 review
0 helpful votes
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Resume looked great and I liked the layout. The wording was changed and items were added based on previous resumes. I thought the first draft looked great and didn't have any revisions. I corrected 1 spelling mistake myself.

Date of experience: July 5, 2017
Florida
1 review
0 helpful votes
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This site came recommended from my professional association. My resume needed a new look, so I let them take a stab at it. Wow! I received my first draft within a week. I tweeked this a bit then sent it back. Within 24 hours, I had the updates and a very great looking resume. I have already sent it out to one company and within 5 days, I had a phone interview. I would recommend TopResume to all professionals who are needing a resume refresh.

Date of experience: July 5, 2017
Georgia
1 review
0 helpful votes
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Op Resume was GREAT in their promptness and delivering exactly what they said they would deliver. I don't know if it was my writer or this is a common problem but upon receiving my resume there were several words spelled incorrectly and sentences that did not flow correctly. When I say did not flow correctly mainly the problems were run-on sentences or chopped up sentences or phrases that did not make sense upon reading them. My advice is to proof read your resume back from them very hard as I was very nonchalant about this and did not really notice all the mistakes until after I was done with the entire process. I of course have since fixed all the errors myself but the layout was great and again very timely.

Date of experience: July 5, 2017
California
1 review
1 helpful vote
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Frustrating and a waste of money. If it is not their idea, it is a bad idea. I had 2 writers I sent writer 2 what I had with all of my changes. Mainly what writer 2 was picking at was what I left in my resume of what writer 1 did. They keep telling my the my resume would score poorly in the ATS I received a 98% work match on ATS software I personally ran. Don't bother with Topresume get a real professional.

Date of experience: July 3, 2017
Chris W. TopResume Rep
over a year old

Hi Jim, Thank you for reaching out with your honest review. We'd like to get this resolved! If you could please send us a direct message on our Facebook page with your full name and email address, customer support will assist right away.

Minnesota
1 review
0 helpful votes
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I thought it would be helpful to get a second opinion on my resume. The reviewer criticized my passive language (is, was, had, have, etc.) and overuse of certain words and phrases. This was disappointing because my resume contains absolutely no passive language and the words/phrases that were flagged for overuse ("managed" and "collaborated with") were each only used a single time. It didn't take long for me to realize that my "critique" was designed to get me to fork over for one of TopResume's full (and very expensive) services. Proceed at your own risk.

Date of experience: July 3, 2017
Chris W. TopResume Rep
over a year old

Hi Charlie, We appreciate you providing your honest feedback. If you would like to continue to discuss, please feel free to send us a direct message on our Facebook page.

Alabama
2 reviews
2 helpful votes
Follow David E.
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1. Why do you show a previous employer as current employer?
2. You state that HR Certificate is my highest education, why? I have a MBA.
3. Why can't someone attend a college or university while working?
4. You stated that there is a problem and gap for working at a college and a employer. I not did work at a university or college.

Date of experience: July 3, 2017
Chris W. TopResume Rep
over a year old

Hi David, We are very sorry to hear about these issues and want to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away.

Texas
1 review
1 helpful vote
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My writer waited to the last minute of each TopResume-imposed deadline to send me drafts, which were full of grammatical errors and in some cases outright lies (saying I had done multiple public presentations when my original resume only stated one conference). I asked a number of questions about the writer's choices and received almost no feedback. I did however receive excuses whenever I called the writer out for sloppy editing - was on his way to work, had unexpected personal issues. I would be accepting of that if the writer had let me know earlier that there would be a delay (and a lot of editing work on my end) had I been informed earlier; instead I sat around waiting anxiously and was completely disappointed with each draft. I sent an email to "Katie Warren" asking if that was the level of quality they expected people to pay for and the response was to "work with your writer." I agree with other customers' feedback that the formatting feels dated (justified? Centered? Long paragraphs and bullets?). As a marcom writer myself, I came to TopResume to learn more about how resumes are read through the ATS. I wanted to trust them as experts, but even my final version was sloppy. I wouldn't trust them as or for anything.

Date of experience: July 3, 2017
Chris W. TopResume Rep
over a year old

Hi Alex, We're sorry to hear that your experience did not live up to your expectations and would like to get this resolved. If you could please send us a direct message on our Facebook page, a customer support rep would be happy to assist.

Texas
1 review
0 helpful votes
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Worth the money!
June 29, 2017

Turned my gigantic resume into a more concise, and more confident-sounding masterpiece! I was very impressed with the new resume I received. Likewise, I was also impressed with the professionalism and the understanding of the writer assigned to me. Overall, it was a service I'm glad I decided to make use of.

Date of experience: June 29, 2017
California
1 review
0 helpful votes
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Great Expirence
June 29, 2017

Great expirence, and great writers. Definitely saves a lot of time and effort. Ask for Adham E. To write your resume, he is spectacular at what he does.

Thanks Top Resume

Date of experience: June 28, 2017
Texas
1 review
0 helpful votes
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My resume expert Patty did an outstanding job for me. She was very responsive and turned the work around in short order. I would highly recommend Top Resume service should you need it.

Date of experience: June 28, 2017
Texas
1 review
0 helpful votes
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Good only
June 28, 2017

The resume writer did not gave depth review of my resume. She did not point my strengths as job seeker. It was just like an ordinary job for her. Prior to review, the company pointed out that strength was in my finance. But in the resume they wrote, my finance jobs were all disappeared and was not highlighted. I doubt if I could find an employer who will dig enough for my finance expertise. There was a disappointment in my part. Acceptable enough.

Date of experience: June 27, 2017
New Jersey
1 review
0 helpful votes
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It was very fast and my writer was very responsive. I am very happy I did this because I was pretty clueless about how to accurately portray my skills. My resume looks professional now.

Date of experience: June 27, 2017
New York
1 review
0 helpful votes
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Amazing Experience
June 28, 2017

My resume writer, Tara, was professional and prompt. The minor revision needed was taken care of right away. I have been contacted by several recruiters as a result of my new resume and offered positions as a result.

Date of experience: June 27, 2017
Washington
1 review
0 helpful votes
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When I research a company, I always look at the bad reviews and see if I can live with the complaints that other people have. All the bad reviews I read seemed scripted like someone else had written them and not actually customers. So I thought that I was make a fairly safe bet that I could trust TopResume. I worked with Joel and he did a great job, was very professional, and gave me a good product for a great price. I am very please with the work that I received and I would recommend TopResume to anyone who wants a well written resume.

Date of experience: June 27, 2017
Mississippi
1 review
0 helpful votes
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Highly Recommended
June 28, 2017

Very simple process. Writer was very responsive and easy to work with. My resume is now updated and ready for the job market. A little pricey but worth it.

Date of experience: June 27, 2017
Jordan
1 review
0 helpful votes
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Thank you for keeping your promises through meeting deadlines, being very responsive, and exceed expectations.

Date of experience: June 27, 2017
New York
1 review
0 helpful votes
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They did a better rewrite than I could have done on my own. It's extremely helpful to be talking with someone who is familiar with current market trends. I was having trouble wanting to spend more time on my resume but I also knew I wanted a more polished document. They delivered on this. They give you a decent timeframe for revisions as well.

Date of experience: June 27, 2017
Costa Rica
1 review
0 helpful votes
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Excellent work
June 28, 2017

For a long time I was trying to capture my professional profile in my curriculum, without having achieved it. When I contacted top resume and saw the work they had developed with my profile, I was very happy to know that they had succeeded, to show my experience in an attractive way

Date of experience: June 27, 2017
West Virginia
2 reviews
2 helpful votes
Follow JULIETH A.
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I liked the service. The assigned writer was very precise to make a better version of my resume. I can see a huge difference in the resume I sent and the new version made for a writer.

Date of experience: June 27, 2017