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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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Well, my resume looks entirely different than it did before. But they didn't really interact... they rewrote it and sent it over for review. I made changes and remarks and the writer just made the changes i wrote down and never offered any advice. I also asked for my resume to lead away from sales as the ATS plopped me under sales before... after my resume was complete i asked for the results of it being run through ATS now and didn't get an answer
Resume looked great and I liked the layout. The wording was changed and items were added based on previous resumes. I thought the first draft looked great and didn't have any revisions. I corrected 1 spelling mistake myself.
This site came recommended from my professional association. My resume needed a new look, so I let them take a stab at it. Wow! I received my first draft within a week. I tweeked this a bit then sent it back. Within 24 hours, I had the updates and a very great looking resume. I have already sent it out to one company and within 5 days, I had a phone interview. I would recommend TopResume to all professionals who are needing a resume refresh.
Op Resume was GREAT in their promptness and delivering exactly what they said they would deliver. I don't know if it was my writer or this is a common problem but upon receiving my resume there were several words spelled incorrectly and sentences that did not flow correctly. When I say did not flow correctly mainly the problems were run-on sentences or chopped up sentences or phrases that did not make sense upon reading them. My advice is to proof read your resume back from them very hard as I was very nonchalant about this and did not really notice all the mistakes until after I was done with the entire process. I of course have since fixed all the errors myself but the layout was great and again very timely.
Frustrating and a waste of money. If it is not their idea, it is a bad idea. I had 2 writers I sent writer 2 what I had with all of my changes. Mainly what writer 2 was picking at was what I left in my resume of what writer 1 did. They keep telling my the my resume would score poorly in the ATS I received a 98% work match on ATS software I personally ran. Don't bother with Topresume get a real professional.
Hi Jim, Thank you for reaching out with your honest review. We'd like to get this resolved! If you could please send us a direct message on our Facebook page with your full name and email address, customer support will assist right away.
I thought it would be helpful to get a second opinion on my resume. The reviewer criticized my passive language (is, was, had, have, etc.) and overuse of certain words and phrases. This was disappointing because my resume contains absolutely no passive language and the words/phrases that were flagged for overuse ("managed" and "collaborated with") were each only used a single time. It didn't take long for me to realize that my "critique" was designed to get me to fork over for one of TopResume's full (and very expensive) services. Proceed at your own risk.
Hi Charlie, We appreciate you providing your honest feedback. If you would like to continue to discuss, please feel free to send us a direct message on our Facebook page.
1. Why do you show a previous employer as current employer?
2. You state that HR Certificate is my highest education, why? I have a MBA.
3. Why can't someone attend a college or university while working?
4. You stated that there is a problem and gap for working at a college and a employer. I not did work at a university or college.
Hi David, We are very sorry to hear about these issues and want to get this sorted out. If you could please send us a direct message on our Facebook page with your full name and email address, a customer support rep will assist right away.
My writer waited to the last minute of each TopResume-imposed deadline to send me drafts, which were full of grammatical errors and in some cases outright lies (saying I had done multiple public presentations when my original resume only stated one conference). I asked a number of questions about the writer's choices and received almost no feedback. I did however receive excuses whenever I called the writer out for sloppy editing - was on his way to work, had unexpected personal issues. I would be accepting of that if the writer had let me know earlier that there would be a delay (and a lot of editing work on my end) had I been informed earlier; instead I sat around waiting anxiously and was completely disappointed with each draft. I sent an email to "Katie Warren" asking if that was the level of quality they expected people to pay for and the response was to "work with your writer." I agree with other customers' feedback that the formatting feels dated (justified? Centered? Long paragraphs and bullets?). As a marcom writer myself, I came to TopResume to learn more about how resumes are read through the ATS. I wanted to trust them as experts, but even my final version was sloppy. I wouldn't trust them as or for anything.
Hi Alex, We're sorry to hear that your experience did not live up to your expectations and would like to get this resolved. If you could please send us a direct message on our Facebook page, a customer support rep would be happy to assist.
Turned my gigantic resume into a more concise, and more confident-sounding masterpiece! I was very impressed with the new resume I received. Likewise, I was also impressed with the professionalism and the understanding of the writer assigned to me. Overall, it was a service I'm glad I decided to make use of.
Great expirence, and great writers. Definitely saves a lot of time and effort. Ask for Adham E. To write your resume, he is spectacular at what he does.
Thanks Top Resume
My resume expert Patty did an outstanding job for me. She was very responsive and turned the work around in short order. I would highly recommend Top Resume service should you need it.
The resume writer did not gave depth review of my resume. She did not point my strengths as job seeker. It was just like an ordinary job for her. Prior to review, the company pointed out that strength was in my finance. But in the resume they wrote, my finance jobs were all disappeared and was not highlighted. I doubt if I could find an employer who will dig enough for my finance expertise. There was a disappointment in my part. Acceptable enough.
It was very fast and my writer was very responsive. I am very happy I did this because I was pretty clueless about how to accurately portray my skills. My resume looks professional now.
My resume writer, Tara, was professional and prompt. The minor revision needed was taken care of right away. I have been contacted by several recruiters as a result of my new resume and offered positions as a result.
When I research a company, I always look at the bad reviews and see if I can live with the complaints that other people have. All the bad reviews I read seemed scripted like someone else had written them and not actually customers. So I thought that I was make a fairly safe bet that I could trust TopResume. I worked with Joel and he did a great job, was very professional, and gave me a good product for a great price. I am very please with the work that I received and I would recommend TopResume to anyone who wants a well written resume.
Very simple process. Writer was very responsive and easy to work with. My resume is now updated and ready for the job market. A little pricey but worth it.
Thank you for keeping your promises through meeting deadlines, being very responsive, and exceed expectations.
They did a better rewrite than I could have done on my own. It's extremely helpful to be talking with someone who is familiar with current market trends. I was having trouble wanting to spend more time on my resume but I also knew I wanted a more polished document. They delivered on this. They give you a decent timeframe for revisions as well.
For a long time I was trying to capture my professional profile in my curriculum, without having achieved it. When I contacted top resume and saw the work they had developed with my profile, I was very happy to know that they had succeeded, to show my experience in an attractive way
I liked the service. The assigned writer was very precise to make a better version of my resume. I can see a huge difference in the resume I sent and the new version made for a writer.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!


Hi Allison, We appreciate you reaching out. If you'd like to continue to discuss, please feel free to reach out to us in a direct message on our Facebook page.