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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Oregon
1 review
2 helpful votes
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Pathetic waste of money!
January 18, 2018

I had a decent resume going into the process, but I was hopeful that TopResume could improve upon what I already had and help my resume stand out from the crowd. I was paired with the TopResume writer who was a former high school English teacher. After speaking with her, I realized that this writer had no business experience. Nevertheless, I was willing to suspend my concerns and let her take a crack at improving my resume.
The first draft that came back was frightening. The writer had re-written my resume with a thesaurus, using similar words to what I had in my original resume. The new word choices made little sense and did not reflect any knowledge of business and to top it off the draft contained horrendous formatting issues. After several revisions and numerous discussions with the writer with only marginal improvement in each draft, I just decided to write off my $149 as payment for a painful lesson.
The only type of person I would recommend TopResume to would be someone who has no resume and/or poor English skills. They might benefit from TopResumes services. All others should save the 149 bucks and have your friends and colleagues provide you guidance on how best to improve you CV.

Date of experience: January 18, 2018
Chris W. TopResume Rep
over a year old

Hi J. C.

I'm sorry to hear about your experience, if you believe your first writer is not a good fit, we are happy to re-match you with a different writer. Please contact our customer care team if you would like to do so.

Malaysia
1 review
1 helpful vote
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Very Professional
January 19, 2018

They pointed out what was the flaws and mistake that I made in my resume by showing exactly where the flaws are. Moreover, they also advised me on how I could improve my resume. I find it really useful and would consider purchasing their service on rewriting my resume.

Date of experience: January 18, 2018
Colorado
1 review
1 helpful vote
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Before Christmas, I had maybe 2 interviews for a public relations job. I got my resume and LinkedIn redone by TopResume and I've already had at least 7 interviews in just two weeks. Thank you, thank you, Lynda, for all of your help! AMAZING

Date of experience: January 17, 2018
California
1 review
0 helpful votes
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They made a great constructive critique of my resume. Very useful, I was looking for someone like this and found it on the web.

Date of experience: January 17, 2018
Pennsylvania
1 review
3 helpful votes
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Thank you Jenna for Managing such a great service and for hiring and training such an amazing person like Emily Gardner!

Date of experience: January 12, 2018
RU
1 review
0 helpful votes
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Great people, great and very detailed and professional CV review and critics.
Thank you very much and best of luck!

Date of experience: January 12, 2018
India
1 review
0 helpful votes
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A good service
January 12, 2018

They review resume really good and provide honest feedback about points in cv to improve. They point out put things missing in resume.

Date of experience: January 11, 2018
Brazil
1 review
0 helpful votes
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Professionalism and Assertiveness
I submitted my resume for Top Resume and I was very pleased with speed, assertiveness and professionalism of the analysis carried out by the company. I agreed with all the directions and explanations given. The examples were quite clear, I fully understood what I should explore in my curriculum and how to demonstrate my skills and work experience in order to attract the interest of the recruiter. I recommend all those people who not have much experience of doing a professional resume, like me, than to seek the professional of the Top Resume to ask for help. Thank you!

Date of experience: January 10, 2018
Canada
1 review
1 helpful vote
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I was looking to get my resume reviewed for free by as many different online resume services as possible and was curious to see what kind of responses I could get. Out of approximately 10 different resume services, TopResume was by far the best. Katie Warren provided me with extensive, detailed, and personalized recommendations and feedback to improve the content and formatting of my resume. For a free service, TopResume is unparalleled and I would recommend it to anyone looking to take their resume to the next level and land their dream job.

Date of experience: January 10, 2018
Jordan
1 review
0 helpful votes
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Great!
January 11, 2018

The given tips were 80% accurate. The provided critique was regarding how professional and well-versed my resume is, and it was spot on! Thanks indeed!

Date of experience: January 10, 2018
Ghana
1 review
0 helpful votes
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Awesome
January 9, 2018

Every point was clearly stated and backed with vivid explanation.
Best advice given to job seekers to have open mind about recruiters and their requirements

Date of experience: January 8, 2018
Connecticut
1 review
2 helpful votes
Follow Dannie W.
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I work in biomedical field. I purchased the professional resume package ($350) that included resume, coverletter, and linkedin. The TopResume consultant assigned to me completely lacked any experience and knowledge of my field making the language used awkward and inaccurate. In addition, she lacked attention to details- the document was full of inconsistencies and grammatical errors. She didn't even know how a publication reference should be written. The only contribution she made was creating a format. All content was written by myself. Similar experience with the cover letter. I will never use this company again.

Date of experience: January 4, 2018
Chris W. TopResume Rep
over a year old

Hi Dannie,

I'm sorry to hear about your experience, we take our resume quality seriously and we work hard to ensure our network of writers can properly write resumes for every field. Please don't hesitate to reach out to our customer care team if you would like our team to review the quality of the document and make the necessary changes.

New York
1 review
1 helpful vote
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TopResume uses scare tactics to make you think you'll never be hired unless you use their services. I found this article reviewing their website (https://www.resumetoreferral.com/top-resume-resume-review/) and am now so glad that I didn't get tricked into paying them.

A "resume expert" critiqued my resume, and tore it to shreds. She said that it wasn't polished, worded properly, and didn't scan well in Applicant Tracking Systems that Hiring Managers use. It spooked me because I'm actively job hunting at moment and want to best possible advantage to find a position before I leave my current one.

I emailed the woman several times over three days asking her some questions about the service, and she never get back to me. I then tried to use the chat service on their website to get some information, they also never responded.

Then I did some more research and found some bad reviews, complaints with the Better Business Bureau, and most importantly the article I mentioned above.

The article showed me that they use the same critiques for everyone. My review had some of the same "problems." Word for word sometimes, even though the critiques were supposedly written by different people.

Knowing now that they use stock critiques, and that you're not getting personalized help, I am so glad that they have a terrible response time. If that woman had gotten right back to me when I emailed her, I would've paid and gotten scammed, because they played right to my fears that I have an inadequate resume that won't get me hired.

Date of experience: January 4, 2018
Chris W. TopResume Rep
over a year old

Hi Mike,

Our customers do get customized help, that is the nature of resume services. And I would like to apologize for the delay in responding. Over the holiday season, we received a large volume of e-mails and calls, and it took us some time to get back to all the customers. We are always trying our best to respond as soon as possible.

New York
1 review
2 helpful votes
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Highly recommend. Amazing price for quick service (draft and edits), perfect writer-match (who also gave me insights and tips for my career search & path), and beautiful final product.

Hired at a top company in a great position within one week of using my TopResume.

Date of experience: December 27, 2017
KR
1 review
1 helpful vote
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Frankly speaking, I don't have enough information to write down right resume.
This service was so impressive to get feedback from right person.

Date of experience: December 21, 2017
New York
1 review
1 helpful vote
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Satisfied
December 21, 2017

I actually needed an updated resume after 15 years and it was done promptly and i was satisfied with the outcome. I made several changes and liked what my writer suggested to replace. In all i had my resume. Cover letter and linked in.
My resume was streamlined into results/action based after having read like a job description and it was condensed.
I was happy with what i received

Date of experience: December 20, 2017
Minnesota
1 review
0 helpful votes
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Wonderful experience. They took my work experience and created a resume that I could not have even imagined doing myself. It was like Brandon C. Was my coworker at one of my previous jobs - he described what I had done perfectly. The process is very interactive. I quickly received the first draft, made some notes, sent it back, and soon I had a revised draft to view. They really listened to my concerns and comments and came up with acceptable changes that better reflected me as a future employee to what ever company I send it to. Thank you TopResume. I have already recommended you to a friend.

Date of experience: December 20, 2017
Canada
1 review
3 helpful votes
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The format and basic logic work, however the writer is not familiar with the nature of my working experience.

Date of experience: December 20, 2017
Eliza M.
Utah
1 review
0 helpful votes
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Honest and helpful
December 21, 2017

I've been to many seminars and taken many classes but this website gave me feedback I'd never heard before that I think will really make a difference.

Date of experience: December 20, 2017
California
1 review
8 helpful votes
Follow Leumas S.
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I had my resume written with absolutely no understanding of what I do. There were added skills that I didnt even have. If ever questioned by a hiring manager I would have embarrassed myself. I pleaded the writers to do their research before writing my resume but they failed horribly.
I had my resume rewritten and the rewrite was even worse. I wish I could show you the samples. They write the resume for a machine to read full of splashed keywords in sentences. And I can with all that I didnt get an interview when I tested the resume out.
So take the advice or lose the money and remain disappointed. Only you can describe yourself best, and not someone who doesnt know you or your skills.
Id recommend them to ppl who want generic/basic resumes like for sales or admin roles. If you have a specialized background then avoid topresume like the plague.

Good luck!

Date of experience: December 18, 2017
Chris W. TopResume Rep
over a year old

Hi Leumas,

I'm sorry to hear that you didn't think our resume writer understood your industry well. We have a large network of writers for almost all industries and this could be a case of mismatching. Please reach out to our customer care team at [email protected] so we can take a look at the order.