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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Nigeria
1 review
0 helpful votes
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Honest
February 4, 2024

The critic was simple and honest enough. I liked the fact that the areas where my resume was criticized open my eyes to see where I wasn't getting it right. This has made me to review my resume with the eyes of an employer.

Date of experience: February 4, 2024
Chris W. TopResume Rep
over a year old

Hi Ilaye,

Thank you for sharing your feedback with us! We're delighted to hear that you found our feedback helpful and of good quality. We're proud of our personalized, human touch throughout our process. We're pleased that the free feedback was beneficial to you, and we're here to support you as you progress in your job search. If you ever have questions or need further assistance, please don't hesitate to reach out.

Your success is important to us!

Georgia
1 review
0 helpful votes
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Great prroduft
February 3, 2024

Straight forward process. Provide the request information and a qualified specialist handles the rest.

Date of experience: February 2, 2024
Chris W. TopResume Rep
over a year old

Hi Ernest,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

New York
1 review
0 helpful votes
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Very fast response!
February 1, 2024

Great work, very fast response time, resume given before date of delivery.

Date of experience: February 1, 2024
Chris W. TopResume Rep
over a year old

Hi Gee,

We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

Texas
1 review
0 helpful votes
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Very easy to work with
February 1, 2024

I have used TopResume twice now to keep my resume updated. I found their resume writers are prompt, efficient, and professional. I have been very happy with my results and I am getting more interviews because of my resume.

Date of experience: February 1, 2024
Chris W. TopResume Rep
over a year old

Hi Andrew,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

New York
1 review
0 helpful votes
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100% satisfied
January 31, 2024

Everything was done how I wished and better. Thank you!

Date of experience: January 31, 2024
Chris W. TopResume Rep
over a year old

Hi Jake,

We appreciate your review! It brings us joy to learn about your experience. Should you require help or have any further feedback, don't hesitate to contact us.

Your support is truly valued!

California
1 review
0 helpful votes
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Prompt and professional
January 31, 2024

Service was quick, easy And professional. No complaints

Date of experience: January 31, 2024
Chris W. TopResume Rep
over a year old

Hi Tim,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Illinois
1 review
0 helpful votes
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Quick & Professional
January 30, 2024

I knew I needed an update to my resume. What my writer did in a few days would have taken me months to research setup, keywords, etc. - and I am not convinced that I would have gotten the results that they provided.

Date of experience: January 29, 2024
Chris W. TopResume Rep
over a year old

Hi Christine,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Virginia
1 review
0 helpful votes
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Very good back and forth communications with writer. Excellent support and responsiveness.

Date of experience: January 29, 2024
Chris W. TopResume Rep
over a year old

Hi Robert,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Arizona
1 review
0 helpful votes
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Great Work
January 28, 2024

Extremely thorough and prompt service with knowledgeable team. Highly recommend.

Date of experience: January 28, 2024
Chris W. TopResume Rep
over a year old

Hi John,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Georgia
1 review
0 helpful votes
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Did a great job on my cover and resume. I will refer anyone to TopResume

Date of experience: January 27, 2024
Chris W. TopResume Rep
over a year old

Hi Jimmy,

I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

Massachusetts
1 review
0 helpful votes
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Resume layout
January 26, 2024

This helped me organize my work history better and showed my skillset. The layout and format style showed readability for hiring managers.

Date of experience: January 26, 2024
Chris W. TopResume Rep
over a year old

Hi Augustine,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

South Carolina
1 review
0 helpful votes
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Top Resume is unprofessional company and it is a complete waste of money to hire them. I paid over 300 plus dollars to get a professional and completed resume in a timely manner. I was given so much attitude when I inquire about the resume and the different font style and the format. I requested to speak to a Supervisor on numerous occasions, which then yelled at me and argued with me about how I had a problem with the work that was being submitted. Please Please do not waste your time with this company and their services as the resumes and products produced is that of a high school student and not a professional.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2024
Massachusetts
1 review
0 helpful votes
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Great service for the price
January 25, 2024

Nicole was great. She was timely in responses and adjusted very well to my feedback. I am very happy with the results

Date of experience: January 25, 2024
Chris W. TopResume Rep
over a year old

Hi John,

We're glad to hear you had a positive collaboration with your writer. If you need further assistance in the future, feel free to reach out.

Your support means a lot to us!

New Jersey
1 review
0 helpful votes
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Good Job.
January 24, 2024

To get good job as client, you have to do your part and communicate with the writer via providing all the the real data about yourself,review the first draft carefully and send any feedback you think it is important.

Date of experience: January 24, 2024
Chris W. TopResume Rep
over a year old

Hi Ossama,

We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Canada
1 review
0 helpful votes
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Dear Top Resume Team,

I hope this message finds you well. I am writing to express my extreme disappointment with the services I received from your platform, specifically the resume writing service. My experience has been nothing short of frustrating and unprofessional.

I invested 179 CAD in the hope of receiving a high-quality, professionally crafted resume. Unfortunately, the document I received did not meet my expectations, and I promptly requested a revision. Initially, there was some communication from your team, and I was assured that my concerns would be addressed by my assigned writer, Paul.

However, the situation took a turn for the worse when Paul failed to provide the revised document, and all communication from Top Resume ceased. Despite my numerous attempts to reach out via email, I have not received a single response, leaving me with an unusable resume and no resolution in sight.

This lack of responsiveness and accountability is unacceptable and has left me feeling cheated and frustrated. As a paying customer, I expected a level of professionalism and commitment to customer satisfaction, which I regrettably did not experience.

I would appreciate it if someone from your team could promptly address this matter and provide a resolution. It is disheartening to feel ignored and left without any recourse for a service that I paid for in good faith.

If there are alternative channels or contacts I should be utilizing to resolve this issue, kindly provide them at your earliest convenience. I hope that my concerns will be taken seriously, and I can receive the service that I initially expected when choosing Top Resume.

Sincerely,
Darshna Rathod

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
Florida
1 review
0 helpful votes
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Hello Team -

I like my product, but in my case I feel I paid more than I should have. My resume's final draft was sent with a wrong credential. I am not an associate professor and now people are reaching out concerning roles in education. This is not what I was looking for.

Also, there were some grammatical errors and the wrong certificate was placed with the wrong year as well. I just noticed this today. I wish I could give a better rating, but those errors have cost me and I paid you. I truly expected more. At the least, to not get my credentials wrong.

Besides that, my writer was king, professional and did a good job. I wish him the best. Nonetheless, the damage is done and I would like some of my money back.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2024
Michigan
1 review
0 helpful votes
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This service created a completely useless document that I could not use in any way. Through MULITPLE back-and-forth communication, I explained to them what was critical to have in my resume, and yet they simply refused to include it! Then they rewrote most of my descriptions in the most non-human, AI-jumble way that absolutely made no sense as well as being obviously written by a machine. As they had no background experience in my career fields of journalism and education, they could not make logical decisions about what to include or how to describe it. I started with a decent resume and needed only some tweaking and what they did was create a completely nonsensical and illiterate resume. As someone apply for jobs in English and literature, I cannot afford to have typos and misspellings and yet everything they added was RIFE was these kind of mistakes. I requested a full refund and was denied. They did not even offer a partial refund and I was told that they had spent the "allotted amount of time" on my resume and could not offer any more services, even though all the time they spent on it resulted in drafts that DID NOT MEET ANY OF MY REQUESTS FOR REVISIONS. They just came back with the same or a worse version each time. I invested an incredible amount of time in filling out their forms and asking for revisions and did not get one single improvement I could use. DO NOT RECOMMEND

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2024
North Carolina
1 review
0 helpful votes
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Great work on all deliverables and, more importantly, great advice, especially for customizations.
The interview prep sessions were extremely helpful in crafting a good story and answers to common questions. I feel much more confident going in...

Date of experience: January 20, 2024
Chris W. TopResume Rep
over a year old

Hi Michael,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Tennessee
1 review
0 helpful votes
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A Pleasant Experience
January 19, 2024

The whole experience was quick and easy. They made the process easy and was eager to help when needed. Great communication throughout.

Date of experience: January 19, 2024
Chris W. TopResume Rep
over a year old

Hi Donnie,

We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

North Carolina
1 review
0 helpful votes
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I am very pleased with the Resume, Cover Letter, and LinkedIn rewrites. Sabrina did a nice job formatting the information I provided and sent timely updates. She responded well to my edits and suggestions along the way.

After the documents were completed, the general help team was completely unhelpful. I purchased the "Career Confidence" package which includes a 60-day Interview Guarantee. I understood this to mean that they would help connect me with a recruiter network, however I was mistaken. When I asked the general team about connections and recommendations, they gave me two third party options that I could choose from. I followed up to ask a few qualifying questions but my order was marked "complete" and never heard back from a team member again.

I recommend the service for the document work they do, but make sure to ask any questions before you accept all of your revisions. You're kicked to the curb once that happens.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024