Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I think whoever made this website to help people like myself that hasn't done a resume in years and don't know what businesses are looking for is a really great idea. The wonderful details and also idea's they give back is so amazing. Right now money is really short but when I do have the money I will be returning to this website for them to make my resume very professional. Thank youu so kindly.
Jessica
I paid for the whole package, you know the one that will have your resume back ASAP. I figured out it was a scam when at 24 hours all I got was an email from someone saying they are on it. My resume was a copy and paste from different places, using fancy words but with zero research into what my job is and what would make me stand out, based on my 2 decades of experience in my profession.
The writer's second revision came a week later, right before the 7 days deadline. All she changed on the revision was the file name, it was now called rev2.
Bottom line: Don't buy this service. The customer service is poor, the resumes are written by someone who doesn't research into what they are supposed to be writing and all you get is a bunch of spam offering you more services.
Paid for most expensive package and I feel they just through extra buzzwords into my resume that I sent them. Did not ask me for details of my experience. Very very disappointed.
I figured this was an automated service that would offer few details on how to make my resume better, but I clicked Top Resume's free service and within a day or two I received a throuough critique, as good or better than any of my writing teachers could have offered. Thank you, a service like this is needed when you're too busy to proof read yourself or just need a resume writing refresher!
I had a very bad experience as Top resume isn't providing the service I was looking for ( CV Design / Lay out) and refuse to refund me. It's been a month now that my case is passed from hands to hands and still no way to get my money back. I received 1 CV from them and it's probably the ugliest CV I ever seen in my life. There is no way a CV like that will catch HR attention! I am really disappointed and I lost 150$ for nothing, Don't do the same mistake!
Her suggestions made absolutely no sense. It was like she didn't even look at it. She suggested focusing on "results" instead of "actions" which I agree with, but then she sites, literally, a result I had (sales growth) as an example of what I was doing wrong. She must have not read it or been completely incompetent.
Professional, detailed and super accurate.
The kind of analysis you want to read to reach perfection on your CV.
Honest and brilliant.
Till I got this review from Topresume, I was not aware how to refine my CV. The critique was honest, to the point and also gave me the huge insights of how ATS reads my CV.
TopResume did an amazing critique. No hard feelings. Mmade necessary adjustments, and I believe I will a have a favourable outcome soon. Cheers.
I had a great experience working with TopResume. My writer was considerate, attentive, and professional, working to deliver my resume and cover letter as quickly as possible. I would certainly recommend this service to anyone looking for new opportunities.
A great initial assessment to pull you in. Clearly inexperienced writer upon purchase. Zero live feedback. Long and slow process. A scam. I have a useless resume. My own was FAR better.
I paid Executive Priority Resume Writing Package
Follow-Up Thank You Letter package rewrite base on the review that they provided of how my resume was filtering through the ATS. The understanding was that I should at least double the interview received after the rewrite. When I didn't get any, they said that it doesn't qualify (wtt) and I had to get rude with the representative for them to reconsidered.
People save your money and just do it yourself.
They are a big scam.
I love the analysis of my resume; just what I needed to pinpoint what is going on today since I have not written a resume since 1997! I just can't afford the service right now.
Worst by far. Unproductive, needless to say won't deliver, Find a local writer. Their writers are over 70 years old and retired. My advice to you, find a local Resume writer..
I was duped like everyone else after I was searching jobs on glassdoor.com and somehow after I uploaded my resume to Glassdoor, these guys send me a po-up asking to review my resume for free. Of course I agreed.
What I received was a professionally written and absolutely excellent analysis of my resume and how they could improve it.
Because it was affiliated with glassdoor and how well written it was, I agreed.
Big mistake. That's where the professionalism stops.
I received my first draft today and it sucked so bad, my dog could write a better resume.
It was clearly written by someone who English is not their first language. It was filled with all kinds of verb usage errors and errors that an English speaker would not overlook.
The worst part is when I try to write to TOPRESUME, they do not reply. I sent these guys $245 on January 1st, 2018 and the way it looks now, I flushed that money down the toilet. Im not happy with glassdoor either for aligning themselves with these con artists.
Whatever you do, do not send them any money because you will not get back a good resume. They will take your current one, re-write it a bit, add a bunch of errors and send it back to you.
I don't know how lucky Ill be, but I'm going to dispute it with AMEX and try to get the charges reversed. This company is a scam and don't be a victim like me.
PS----> The only reason I gave 1 star was because zero stars was not availble. The resume and cover letter they write is a big pile of dog turd. Happy New Year to me!
Wish I had seen the reviews before paying. Don't go by their free reviews. These people are no good. Their resume are no better than auto-generated, customer service no better than automated, policies are no better than scam.
You can write a better resume with an online template than their writers can do. My guess is that the writers are either amateurs or college grads at best. Have no sense of responsibility and insist on not doing background study or asking when in doubt. They don't even go over the material you send them.
I am an IT person and I can assure you that they are at-least not good for IT resume writing.
MOST IMPORTANTLY, if THEY FAIL to produce good resume in 3 attempts, YOU LOSE YOUR MONEY! SCAM SCAM SCAM...
So unprofessional and unreliable don't trust them and save yourself some money. They promised to send first draft in 7 days but after two weeks they did nothing and taking 3-5 days just to reply my emails.
Quick and professional service in reviewing my resume
The suggestions are clear and easy to amend in accordance
Thank you for engaging thoroughly with my resume. The fulfilling feedback you gave is definitely going to help me out.
Thank you so much for the job well done. Most of the areas that I didn't take cognisance of in my CV that seems to narrow my job selection opportunities were clearly guided.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

