Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I used the resume n was offered a job. The work was excellent n to the point. Thanks for the follow up and a great experience. I referred you to one of my classmates who has been having a difficult time getting a job. Hopefully upgrading her resume will help c highlighting the important things. Thanks
This is the WORST service I have ever encountered. I purchased the bundle and received misspellings, grammar mistakes and formatting issues on both my resume and cover letter. When I received my LinkedIn recommendation, it was clear no one had looked at my actual LinkedIn page and sent me a standard response. Please do not spend your money as your going to spend more time correcting the issues or even worse not looking good to whom receives your resume and info. This is a huge scam and I would the big job platforms would not promote them.
Received my first draft almost 3 weeks after placing my order, well beyond the "5-7 business days" turnaround that was promised. Efforts to communicate with the writer and the company resulted in either no response or an apologetic response assuring me my resume was on it's way. The first draft was underwhelming to say the least. Save your money and look elsewhere.
Before a friend refered me to TopResume, I used to think that my CV (resumé) was top notch. Even in this frame of mind, I suffered so many rejections. It never occurred to me that my CV was the problem as it didn't show my skills or detail my accomplishments. But when I contacted TopResume, my errors were pointed out and after a complete reshaping of the document, I got an immediate acceptance.
I am grateful I discovered TopResume.
For the price that I paid and the delay in the delivery of the product I expected a resume that I could immediately submit/present for jobs. Instead of a high quality resume I received a resume filled with typos, "sentences" that made no sense, and a lack of cohesion/flow. Reading the resume I had no clue who I was professionally and it certainly did not resonate with the field that I am transitioning to which is why I sought the services of a resume writer.
The resume I provided for rewrite was a well written resume that I needed adjusted because I was changing fields. I sought this service with the expectation that they had the "experts" who knew and understood the field and could therefore take my existing resume, which was well written by a previous service, and turn it into a resume that resonated. I was sadly mistaken.
I provided detailed information on my current role, additional experience that was relevant for the role that I wanted, and potential job descriptions. Clearly the writer never bothered to read the information provided. The final product was an embarrassment. I could have paid a college student majoring in English half of what I paid and gotten a far better quality product.
I would NEVER recommend this company/service to ANYONE. It is a sham of a business. I wish I could give it a negative star rating.
Topresume open my eyes in regarding to my career story. I will recommend more friends, I really like your service.
I was not aware of resume writing or interview coaching services before receiving a free critique from Katie at TR. I have to say, after working with my writer, I have never seen such professionalism both during the process and as a finished product. Your writer, who is an expert writer in your field, seeks to understand exactly what you want at the granular level, and translates that into a sleek, eye-catching resume. So far, I have landed two interviews and have breezed past the first round on both. I loved my experience and would recommend this service to anyone looking to further, or start, their career.
Having another pair of eyes review my resume helped me alot.The review was very detailed and clear about what needed fixed.
I've got a good experience with TopResume.
My writer was very acknowledged with a resume and cover letter structure. Really appreciated the work and now I just ordered my LinkedIn rewrite.
I got my resume rewritten in a way I like it. No it much shorter and reflects my experience and achievements.
Was promised expert guidance, professional writing and insightful support. However, i ended up utterly disappointed with the aptitude and attitude of my designated resume writer.
First draft was shockingly poor... factual and grammatical errors, trite, generic phrasing, shallow understanding and assimilation of my work history, etc. I wondered whether he actually read my application and work history documents. Seemed like it was written by a kid just out of college who knew business buzz words but had never competed for or held an executive position.
Second draft was improved, but still lacked the sophistication to credibly represent decades of disjointed C-level work experience. So, i spent hours editing it myself and returned it to the writer for comments, changes and/or approval. I was then advised, in a condescending email that i'd used up my 7-day window and two draft limit and had to buy additional services to complete the project. I'd already bought their top of the line package to insure i'd be assigned one of their most senior writers and was frustrated and underwhelmed. No way i was throwing any more good money after bad. I emailed them my feedback and requested they reconsider, and they didn't even bother to respond.
In summary, the service may be ok for an inexperienced, young person searching for their first or second job. But, the writers, at least in my case, lacked the experience and writing skill to credibly present a senior level exec. And beware, despite the friendly sales pitch, you're on the clock and will be pressured to buy upgrades if you run over; even if it's due to their writers' negligence and you do their rewrite work for them. Great idea, persuasive pitch, piss poor execution.
I was very surprised at the level of personalization and the depth they went into for reviewing my resume. It was a great great help!
I got my resume reviewed for free through glassdoor. They gave me good input that was very valid. Unsure if it will make an impact, but the review was very thorough and made sense to me. It was a really detailed review.
I sent my resume for an initial assessment. They sent me 3 pages full of super useful customized tips. I am considering to hire them to correct my resume.
There are so many other (way better) services to use than this one. Please avoid this company at all costs. It is completely a scam. My experience has been extremely painful and after 2 months, it is unfortunately still not over. Each resume they send me is worse than the last and honestly I have not received any interviews from any of the versions I got from this company. If I could give it no stars, I would 100%.
I came across Top Resume while doing online job/internship searches. I agreed to my resume being reviewed and didn't expect much in return thinking it would cost me money. But actually, I received an actual review of my resume! Although you have to pay for the in-depth coaching and to have someone write it for you, I actually really liked the free feedback that I got. I thought it was very helpful and honest and I will definitely consider paying for their services in the future.
When I first came across this site I figured it was just something for me to scan through really quick. I never thought I would actually be one to apply and send in my own resume but I'm so glad I did! Because when I did I found out that what I thought was all right was horrible in a sense compared to how amazing it could be thanks to the amazing input that I received from the team at top resume I now have a greater chance at a new career!
In the process of applying for jobs, I was asked if I wanted to have my CV reviewed by TopResume. Not thinking much of it, I said "sure, why not." A few days later I received exhaustive and meaningful feedback on why my resume was not getting noticed. Coming from academia, I've never really had to put together an industry resume and now know where my short-comings are. I can't express how surprised I was to get such good, personalized information for free!
I found topresume execution very smart: I received a complete review of my resume with details on improvement and a deep analysis for keywords and content. If you are looking to land more opportunities, their services are definetely to be considered!
I was wondering what was holding me back from getting jobs. But when I got my resume review from Topresume my flaws were pointed out and now I know exactly what to improve and how. Thank you very much Topresume for your services, it has been a pleasure.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

