TophatterReviews 7,894

I have been using Tophatter for a couple of years and I am astounded at the quality of the product I get. I have run into one problem when I changed emails but they are working with me to straighten it out.
The last two rings are the ones that were sent back. I did send you a notice as you recommended telling you which order numbers and a description. One was a. Silver dome that I hesitated even sending because I didn't want to chance losing it the other was similar. Please try this new email and that should reveal my other orders. Thank you. Marie steele

I thought I was getting great deals until I'd search on Amazon and found same item was cheaper with free Prime shipping. I like the experience of bidding on things and winning when I know it's a great deal but then again, they charge shipping most of the time and not quickly I might add. One item in particular was a steal for $10 but they charged $5 for shipping and they're telling me I'll receive it between Jan 10-20. Bid on it last week. I DID receive a nice emerald bracelet they said was authentic but haven't had it appraised yet - it looks very very nice, great quality. It arrived just a few days after winning the bid.

It's so hilarious reading all these reviews that the items are cheap and crappy. Well that makes sense because when you pay $2 for a necklace it's not going to be some extravagant piece of jewelry. I won an item a few months ago and the shipping did take a long time but then again you don't know where the item is coming from and the shipping is usually very cheap so you should expect it to take a while. It was a string of beads and the seller actually included a small bag of assorted beads as a gift with my purchase, which I thought was very nice and they didn't have to do that. I just won a bid on some watch that I liked. I know it's not going to be this beautiful piece of jewelry but it's interesting looking and as long as it works and looks somewhat like the photo I really don't care. I paid $2 for it and $4 shipping.

People who review this site poorly about the items looking cheap need to pull their heads out of their asses and know that you're paying $1 or $5 for something that's what you're going to get.

Order #******* I bid on this item and won. I paid for it and returned to look at other items. When I went to bid on another item, it said I had excessive cancellations. You have done this to me several times when I haven't cancelled a damn thing!

Would you please explain to me just how this happens when I pay for the item and get a confirmation then it shows as cancelled and I can't bid?

I would like to have someone in authority contact me and explain! This is th fourth time you have screwed me over this way!

I am posting this post online, maybe then I'll get this resolved!

WHY DO YOU OFFER A NO HASSLE RETURN POLICY BUT YET WHEN SOME THINGS ARRIVE AND DOESNT WORK OR LOOKS TOO CHEAP TO GIVE TO ANYONE FOR A GIVE LET ALONE WEAR MYSELF, THE NOTE WILL COME UP, SORRY TRY AGAIN LATER OR LOOKS LIKE THIS DOES NOT QUALIFY FOR A RETURN.? IT IS THE WORST TO TRY AND GET THE MAILING LABLES FROM THE SELLER OR YOURSELF, WHOMEVER. I AM QUITE DISAPPOINTED WITH THAT AND I SHOP DAILY ON THIS SITE. IT MAKES ME WANT TO SEND EVERYTHING BACK AND REFUND THOUSANDS OF DOLLARS IN PRODUCT.
AS I SAID BEFORE NONE OF YOUR DELIVERS ARE AVER TO BE SIGNED FOR. THEY ARE EITHER LEFT AT THE FRONT STEP OR JAMMED IN MY MAILBOX/. SO THAT STATEMENT REGARDING DONT OPEN THE PACKAGE AND WRITE REFUSED CANT HAPPEN, OF COURSE THE BUYER WANTS TO OPEN THE PACKAGE TO SEE WHAT KIND OF SHAPE THE ARTICLE IS IN AND IF IT LOOKS CHEAP OR IF IT EVEN WORKS. THE CHINA PRODUCTS ARE THE VERY LOWEST IN QUALITY.
SO DONT SAY ITS HASSLE FREE AS IT IS NOT. I HAVE BEEN ON HERE FOR 2 HRS TRYING TO RETURN SOME ITEMS AND STILL CANT GET PROPER PRINTOUTS OR NONE OFFERED. ALSO NOT SENDING 90% OF MY PURCHASE IS NOT HELPFUL AT ALL TO TRACE AND GO AFTER A REFUND. WHY IS THERE NOT A POINT OF SALE?
ALSO A FOOTNOTE THAT THE PRODUCT IS PRICED IN US DOLLARS AT TIMES WOULD BE SMART BUSINESS. I WILL RETURN ITEM IF I THINK I WILL PAY ONE PRICE AND THEN ITS A TOTALLY DIFFERENT PRICE WHEN IT ARRIVES BY DONKEY... WAY TO SLOW FOR TIMELINES THAT ARE IMPORTANT.
SORRY LOVE THE SITE BUT I SEE MORE AN MORE OF THESE GLITCHES DAILY.
T. S