TophatterReviews 7,894

I have ordered several items (rings, earrings, scarves, bracelets, electronics accessories, purses, knickknacks etc.) and LOVE every single item. Some were gifts, and the receivers loved them also. All of the items seem to be great quality and look as good or even better than the photos shown. I have never had any problems with the sellers, except a couple that were quickly resolved and refunded. It's also pretty fun to bid - especially when you win! :)

I've purchased a lot of items from here. Most are in perfect condition and arrive on time. On the rare occasion something went wrong, they corrected the situation and gave a $5 credit towards my next purchase. I've mostly purchased jewelry, and friends and family all compliment me on the things I've gotten. Even strangers comment on a couple of the necklaces and rings.

Last night I was a on Tophatter for the first time. They give you a $5. Off your first buy soooooooooo I gave it a try. Well ups comes a little bar of pure find silver. The size is 1 gram with a value of $75.00. First thing a gram of pure fine silver is worth. 56 as in 56 pennies look it up yourself. So for $#*!s and giggles I bought it and with my $5.00 off my cost was down to $4. Next up the vendor offered me more bars for $8. But at a real value I did not bite. The next day I got a e-mail from Tophatter tell me I will not get my order the vendor "jewlmen" is now sold out of my bar. Wow yesterday "jewlman" was willing to sale me more bars@ $8.00 and now he is out. Is Tophatter out selling stock they don't have? I think the small order was not worth "jewlmans" time so he canceled the order. Wow this is a fair and honest bidding site right? B. S. Now Tophatter is telling me to please allow 7 days to get my $4 back. Who has my Visa card info the Russians now? All I see Tophatters as a big con game. 1/23/2017

First off, I'd like to say that I have had nothing but positive results when dealing with customer service. I have not been ignored, not once. I don't understand all this negative rating of not being able to reach anyone at Tophatter. That said, there are some very very bad things that 'BUYERS" should "BEWARE". My biggest complaint is the size of the items. When you bid on designer perfume or cologne, you end up paying for a tiny sample bottle. Buyer read the amount you are receiving before bidding! Can't stress that enough. The pictures of the jewelry are huge, however, the jewelery is very small in comparison. Especially chains... not so much rings. My next complaint is if you give a 4 star or lower review on a product, no one ever sees it. They only allow buyers to see 5 star reviews, that is, if you can find the reviews. They are way down the bottom of the home site, you have to find "Tophatter Reviews" and click it on. Listen buyers/bidders, please be aware of the exact size and/or amount before bidding. You know those 3D night lights? I got one. It is a piece of acrylic not more than 6" high and it is flat. When you put it in the base, yes, it does light up, but does not look 3D. The picture of the item on the website is completely deceiving, and they have gotten some pretty high bids for these 3D lights.