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Top Business Class

4.7

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Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

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77 reviews

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Megan K.
18 reviews
0 helpful votes
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Andrey was terrific to work with
August 5, 2019

Andrey was terrific to work with. Extremely professional, efficient and informative. I'd highly recommend working with him directly for any of your travel needs.

Date of experience: August 4, 2019
David Q.
22 reviews
0 helpful votes
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I have been a customer of Top Business Class for some years. Initially I was very satisfied. I am still mostly satisfied though the service is not always as responsive as it used to be. I noticed that starting to change approximately 3 years ago. That said, reduced customer service is a trend in many aspects of the retail and travel industry. People and services are more app driven. Within that context, Top Bus Class is still a great supplier. Certainly the travel advisor who helped me knew what he was doing and the results I received were well worth the some extra communication efforts on my part.

Date of experience: August 2, 2019
Hal N.
1 review
0 helpful votes
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August 1, 2019

Date of experience: August 1, 2019
Ron J.
4 reviews
0 helpful votes
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Easy, fast and great prices!
August 1, 2019

Easy, fast and great prices!

Ron

Date of experience: August 1, 2019
Donna O.
16 reviews
0 helpful votes
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Very good experience
July 31, 2019

Very good experience. Alex made the flights that we needed and the cost was better than I could find elsewhere. Hopefully, all will go smoothly when we actually fly in September and October.

Date of experience: July 30, 2019
AP K.
1 review
0 helpful votes
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Alex was great
July 29, 2019

Alex was great. Will definitely be back for future travel/

Date of experience: July 29, 2019
Kevin W.
22 reviews
0 helpful votes
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July 29, 2019

Date of experience: July 28, 2019
Mehrdad A.
1 review
0 helpful votes
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July 28, 2019

Date of experience: July 27, 2019
Jim A.
19 reviews
0 helpful votes
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Excellent and timely service from Audrey
July 25, 2019

Excellent and timely service from Audrey. Will definitely use this service again.

Date of experience: July 24, 2019
Hester V.
1 review
0 helpful votes
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I have completed my trip today while I booked my business class tickets with TopBusinessClass about 4 month ago, their service are very good and the price is hugely discounted comparing with the price on the airline official site. Will highly recommend Serge as the ticket agent.

Date of experience: July 24, 2019
Bernard B.
1 review
0 helpful votes
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July 24, 2019

Date of experience: July 24, 2019
Xanthe C.
1 review
0 helpful votes
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I will be able to tell you more about my views on this company afetr the journey. SO far so good.

Date of experience: July 23, 2019
Karen Q.
18 reviews
0 helpful votes
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I found Serge to be very helpful with my travel needs. I have recommended Serge and TopBusinessClass to others and know one had a very good experience.

Date of experience: July 23, 2019
Marlene I.
3 reviews
0 helpful votes
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Highly recommend top business class.com
July 24, 2019

Highly recommend top business class.com. They got me a great price on my trip to Barcelona this past Christmas on the airline I wanted and from the airport I requested. Could not come near their pricing on my own.

Date of experience: July 23, 2019
Olivia V.
15 reviews
0 helpful votes
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July 24, 2019

Date of experience: July 23, 2019
sarah Q.
4 reviews
0 helpful votes
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My agent made great arrangements for an Asia vacation, but because of health issues & a doctor's concern, I had to cancel. My agent then made other arrangements for another trip, but it wasn't easy to find suitable air
Schedules. I was nervous about having to wait for arrangements to be confirmed & believe it made my agent
Unhappy with me as I called frequently for confirmations as I too had hotel & other details to consider.
Costs for several changes added to the cost of the bill.

Date of experience: July 23, 2019
khai l.
1 review
0 helpful votes
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Serge is a very experienced agent, he gave me a excellent service in helping me preparing the tickets for my trip to Vietnam. In the future, about traveling around the world or helping my friends to get airline tickets, I won't hesitate to contact Serge.

Date of experience: July 23, 2019
Doug V.
4 reviews
0 helpful votes
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Leo Levy was a great help and very professional.

Date of experience: July 23, 2019
Brian K.
25 reviews
0 helpful votes
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July 23, 2019

Date of experience: July 23, 2019
Vijayendra K.
1 review
0 helpful votes
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Good site to use for very good service
July 21, 2019

Good site to use for very good service. Andrey was particularly good in guiding us thru the process. My wife and Used the site for booking a trip to India. Wish they were able to offer discounts on two Middle Eastern Airlines that are highly rated Qatar and Emirates.

Date of experience: July 21, 2019

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States