On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TokyoTreat Reviews Summary
The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very unique to experience this. I recommend this to all my friends and family. I want to try the Coca Cola's and/or Pepsi's later.
I'm really happy. I live in Brazil, so I was afraid that some of my boxes would never "come home" to me. But I'm already on my third box and loving everything about Tokyo Treat!
Best part of opening the treat box was seeing all the various sweets. Pulling one by one out and seeing the surprises. I got a marshmallow cone and was very surprised when I ate end first and was taken off guard by the sour powder before eating the marshmallow. So much fun and I 100 percent would recommend!
I've got my first box arrived last week. The site is legitimate and the staff are friendly responsive. Me and my daughter like the snacks. There is a booklet for more details of each snack. We look forward to our next box. Arigato! Oishi!
~Patty Rothhaas
Good variety of stuff to try. Our first box was delayed by customs so it arrived the day before the 2nd month but since then things have been very timely(not that they can control customs).
Amazing variety and themes, all the snacks taste great to me especially the chocolate ones, the premium box is my favorite thing every month
I absolutely love TokyoTreat! So far I've received 3 boxes and have not been disappointed by a single one! It's so fun to open up the box and see all these goodies you've never seen before. It's such an experience to try snacks and foods from a different culture! You definitely get your money's worth as theirs so many products in each box. Not only that but you get to enter subscription only competitions and win even more awesome Japanese items! (I've won one before!) Definitely recommend!
TokyoTreat is what you imagine under the name. It's Japan, and it's a treat!
It is expensive for casual income. But if you love tasting new flavours, or collecting packages, then it's your thing.
I bougth a subscription of six months, the first box never arrive, but the next box arrive in a 3 weeks. I hope this situation has been by customs. I have recive two boxes to now and i feel very exited, all is very tasty and exotic
I've known about Tokyo Treat for a while now, bht I finally decided to give it a try. I bought the 3-month subscription, and I got the first second box one day after the first. I'm going to keep getting more boxes, and I definitely recommend this to anyone who likes japan or candy!
Over all I am very happy with what I got. At first I thought it was a bit expensive, but after getting my first box and seeing what is in it I was shocked! The amount they send, and variety is really worth the money!
Thank you for the great tasting goodies!
I think that you should subscribe to Tokyo treat as it has wonderful and yummy snack I have only gotten two boxes and I am already in love looking forward to getting g more
Bonjour, étant fan de la nourriture asiatique surtout de leurs friandises quand j'ai découvert ce site cela était un coup de foudre
Je viens de recevoir ma boîte et je ne suis pas déçus du tout
Merci, continuer ce que vous faites ~
It's a poggers when you want to try new stuff, definitely recommend!
Been subscribed for 3 months now and will stay subscribed for a long time if they keep up this quality :)
I ordered the February box on JANUARY 10th and it arrived today on January 24th. The package comes from Minato in Tokyo and had to go to NRW in Germany
The treats are great come with lots of variety and all come packed amazingly everyone should try tokyo treats
Tokyo Treat is well worth the wait each month. We love that a piece of our heritage comes in the mail. Someday my son and I hope to travel to Japan, but in the meantime, we enjoy the flavors coming to us!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members