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TokyoTreat Reviews Summary
The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
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I was skeptical with subscription boxes because I've had mystery boxes that had a little to nothing but I'm so happy with all the boxes so far! I love all the variety!
I didn't expect to receive a box with so many stuff, really well made and organized like that. Amazing! Loved it!
I've had 4 boxes now and every time it's like opening a treasure chest of goodies. I've tasted some amazing combination of flavours and enjoyed being surprised by taste and style of food. I've enjoyed receiving every box and can't wait for my next one. Anyone who loves Japanese treats needs to try this box!
Tokyotreat is a service to which I've been subscribed for several years now, and while I sometimes go a few months without ordering, I don't think I'll ever stop ordering altogether -- simply because it's a great service! I love the variety of snacks and find I get a good amount of them for my money. The themes add a nice touch as well.
Really nice Japanese treat subscription box. The site is easy to use with lots of interactive content for subscribers to interact with. Most definitely recommend checking out this treat box especially if you love trying snacks from other countries.
Very good treats in every box, currently on my 2nd monthly box and loving it, always arrives on time
Got my box today and my wife and I enjoyed going through the box and reading about each snack together. We tried a couple and look forward to trying them all!
I am a newcomer to this subscription box but i wanted to buy it for a long time now and now that i finally have my one regret is that i didn't do it sooner: 3! One can really tell that there is so much love and thought that goes into this box each month! Next to the awesome snacks there is a small magazine that tells you all about japanese tradition, where to visit as well as the snacks from this months. I even loved reading the snack reviews since it was so cute and aww so soft i loved that. And the tipps where to visit japan this month will go to my planning diary next time i plan holidays in japan. If you want to treat yourself or someone you like to something nice that will be a nice surprise every month and make you all fluffy and happy this is the box to go. As well as it being delicious and making your tummy happy it will also make your soul happy: 3
My first box was excellent. Candy kit as promised. However the second box the candy kit wasn't as interesting. I received no candy kits for the 3rd amd 4th box. For my 4th box, I literally received one ribbon candy and 1 piece of gum. Everything else was chips, cookies or popcorn. I will be canceling as the quality has significantly been deteriorating.
Have gotten Tokyo treat many times here in the last few years, about 9 times in total. Always have some snacks that are very fun to try out with friends and others that left me feeling a little cheated. Some months have what I feel is extreme value and make it feel like the fee per month is completely reasonable and other months left me wondering why it was sent out the way it was. Some months have very repetitive stuff from previous iterations. Overall a very fun experience to try snacks from a different part of the world and would definitely recommend anyone to try it out a few times!
I love the variety of snacks you get! I never had any trouble with shipping and it always arrive on time. But I still buy insurance just in case.
Over all a great experience every month!
This subscription box is ok ne of the best ideas ever. The treats are always delicious and I look forward to the surprise every month!
There is alwayts a wide variety of snacks straight from Japan. The customer service is great too. You also end up learning quite a bit about Japanese culture if that is something you are interested in. This month's package is themed around the Happy Girl's Day holiday celebrated in Japan on the 3rd of March.
This company is amazing at what they do, they know what the public wants and they deliver just that!
So many great items to try and a great variety of items. I can't wait for my next TokyoTreat box to arrive!
Tokyotreat just makes me soo happy guys! I got my March box and i taste everything! My mum loved bonus Pocky!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members