TNT ExpressReviews 165

Because of this platform, I saw my entire life savings vanish in just three months. I lost every cent I had worked so hard to earn. Hope faded with every day that went by. I saw no way out and felt trapped. I desperately told MA___DAC___OV///ICO about the issue. They paid attention and understood my situation. I was surprised at how quickly they took action. They started looking into it and put a lot of effort into getting my money back. Following weeks of uncertainty, the unimaginable happened. My money was successfully recovered by MA___DAC___OV///ICO. I never expected it to be a second chance. I can begin rebuilding my finances now. I am appreciative of their help.

I saw all I had saved vanish just a few months ago; years of arduous labor were gone in an instant. I thought there was no way to get back what I had lost, and I felt absolutely helpless. I contacted MA___DACO____VI////CO in a desperate time, not knowing if anyone would even be interested. They surprised me by responding and acting right away. They persisted in their thorough investigation of my situation. I believed it was impossible, but after a few stressful weeks, they were able to get my money back. They have given me the opportunity to start over. I will always be appreciative of their perseverance and support.

Very apathetic, missed their delivery date twice based on what they posted on their own site. Called 4 times, and got the run around

Is there a way to give zero star? Because if any company deserves it, it is them. Repeatedly lying about no one being home when they don't even bother checking via the intercom or knocking. This is a common practice for this fraudulent company. The staff at my local pick up point where they drop off all packages (because they do not want to individually unload the boxes at each address) confirmed that many customers have complained that TNT doesn't ever attempt to deliver the items at the designated address. Then they dared charge me an exorbitant fee two weeks after delivering a box of my personal items, claiming that it was overweight. No evidence or details was given. This is daylight robbery. I really hope they get shut down soon. Have no idea how and why FedEx is letting them brazenly cheat customers. Please avoid. And if any brand is still using their shipping services, refuse to buy their products.

We have been working with this company for some time and everything is a problem for them, starting with booking process through the phone, follow up on pick up or delivery. The service is miserable. Call centre agents are untrained and instead of admit errors and try to help customer, they invent and lie. The most common is that upu are promised a call back, but they never call you. The level of incompetence is overhelming. We are based in Abu Dhabi. The services from UAE TNT are not recommended.

Ive been is transport for 30 years, worst service ever. I admit there was an address problem which is on me. But no call, no follow up to find right address. I Literally got an email saying it was my responsibility to track my package not TNT (they signed a con-note to pick up and deliver my goods) and they admitted they don't employ anyone to follow these up. So do they just get dumped in the rubbish? I onl;y got the email after multiple complaints to my supplier. That was 3 days ago still not delivered, still sitting where it was three days ago. And don't try to call their help centre its run by AI so no people to talk to. Ill be driving my Ute into the middle of their warehouse tomorrow, lets see if they like their business disrupted and cost them money. I have attached the email where they say they take no responsibility

When I was unable to make my first withdrawal after four months of investing, I started to worry. Unexpectedly, my account—which had more than $600,000—was locked, and customer support would not respond to my inquiries. A coworker suggested that I get in touch with S I M O N C H * C O M, a team that assisted me in getting my money back. Please get in touch with S I M O N C H * C O M if you're having the same problem, and they'll assist you in getting your money back.

This is rediclus just wasting time every time you only say lie to your customers keep saying the driver unable to come in or the door was close why you make the customers down if you can't do the job close this dirty business

A 2 day delivery has taken weeks, and they continually insist on more and more money to pay for local road taxes, insurance, Covid insurance for the handicapped in Massachusetts (2024), and another $525 for insurance on a $100 parcel. They wanted more than $3000 from me and promised to refund it all. Very very shady...stay away.

This was not the first time it happened, and it's badly affecting our business...the last time it took almost a month for my courier to arrived.
This time.i really have no.clue how they handle my courier how did it reached Austarlia.when the address is crystal clear as Dubai united Arab Emirates, until now I have not receive my courier.and that is extremely important to receive on 25th Feb. Thats why we selected express and paid more. They collected the courier on 22nd Feb.in China.
Till date I'm left with.no clue where has my courier gone.

Extremely very worst courier.

An order from the UK was sent to Madinah through Jeddah Airport, but it was held up due to authorization required in Saudi customs. However, we did what we needed to do right away, so it will be fixed as soon as possible. But you will be disappointed with how TNT, FEDEX, and Sabexpress handle urgent matters, though they are in the same company.

1) It's hard to get in touch with them because their landline number doesn't work when you are calling from other countries.

2) When you call their customer service, they'll make you feel like they don't care.

3) When plans are communicated via email, a response time of one day or longer than six hours is anticipated.

4) They are also sending back and forth messages to their own team, which can be fixed with just one call.

5) This company does not deal with urgent matters.

If your package is going to be handled by TNT or FEDEX, it is very stressful. There is a lack of simplification in internal processes. I am extremely dissatisfied!

I was expected to receive my parcel on 13/01/2024 in the relay point, the relay point open at 10:30AM but the delivery man passed at 08:00 and said the relay point is closed, they just postponed the delivery to monday, they don't care about the delay

Paid for Express delivery. They delayed for 1 day. Been waiting since 10am.and got a text message asked to pickup from local pickup location.
They care nothing at all, even its an expensive item and paid for Express delivery.

A PACKAGE WAS SUPPOSED TO BE SENT 8/09/2023 EXPRESS NOT HERE 8/230/2023. NO ONE GIVES YOU INFORMATION. CAN'T GET A MANAGER. SHAME ON YOU FEDEX (YOU NOW OWN THIS COMPANY)

The service is rubbish all three times they never pressed my buzzer I was waiting in for then all day and one of the times they went to wrong address. Never called me even though they had my number. Customer service just as bad. I even posted labels on doors to show them my door why the passport office chooses to use this company is a question? Bad bad service no help whatsoever and then ti be told not to be upset really? I am due to go on holiday in three weeks if I reschedule it again and they do the same they automatically send back to passport office

Incomprehensible how this company is still in business. On a Tuesday I paid Sfr 85 for express delivery from Geneva to Munich. It's now Saturday and my parcel just left Cologne.
Tracking my parcel I see it has been to Basel, Paris and Cologne. So much for speed and reducing emissions … I will make sure never to use TNT by always asking who the merchants use for deliveries. If it's TNT - cancel the order! Or demand they use another courrier.

They collected a parcel in Europe it has taken a month and the parcel has not be delivered. You have to send 20 min on the phone listening to the automated calls that never get returned.

Ron from TNT has now been moved to another part of Sydney, i hear. Thank You Jesus! Our new Delivery guy is great even polite. Now somebody else has to deal with Ron who needs some goods counselling. Good luck Ron.