Tmart.comReviews 1,070

Purchased a few items on this website, mostly LED light bulbs of different kinds.
First I have to say that the quality isn't there. Out of a 10 pack purchased (LED GU10) only 3 are swill working after not even a year. After calling, I've just been that the warrqnty is 90 days.
Shipping is slow and often no tracking #, it takes about a month to receive the item, even if it's indicated shipped from USA warehouse. Not true.

Finally, what is the most upsetting, is that if you write a negative review on an item, it won't be displayed on their website. They only display when the review high rated, so they can fool more customer.

I ordered a set of 4 hanset radios, along with a pair of scissors. I receiced the package half opened with 2 radios and scissors. The boxes where crushed, but the 2 radios seemed to be ok. I never received the other 2. Customer service said they where on their way. Shipment was marked as completed. Never received the other 2. I keep complaining and they say to send pictures of package. Package was received, opened and thrown out since I was expecting another shipment to complete my order. Now they want pictures in order to help me. Where do I get pictures of items I never received? Terrible service. Never buy from them again. As for the person supposedly helping me (Winnie) guess the name suits the company and its employees. I was scammed. Terrible customer service.

So 2 months ago, i bought a keyboard from Tmart.com, and since then i'm still waiting, while the product description says only 25 days max for delivery! So i had to contact the customer service, the worst customer server i've ever seen, it seemed to me that they never read what write to them, and they we programmer to repeat 'You have to wait' over and over, it's has been a week now since i telked to them for the first time, and still haven't got my money back.

Worst only store i ever bought something. Both products were not working. I wanted to return it, but that is the worst if you wanna return there something. So don't buy there something ever.
There customer service, you can't even say it is service, because you have to get a ticket to return something and after month they will reply and you are not even supposed to answer at this mail and there is no number to call them.
So it will take month to maybe return something and get your money back, if you are lucky.
But then you wasting a lot time with doing and trying to get your money back.
And who wants to waste so much time instead of enjoying it! So better don't buy there something and waste your time!

Purchased recently from Tmart, I bought dash cam, my purchase date was June 22nd and I got it today in the mail.

The camera was great out of the box, hooked it up to my car and does a great job. Records in 1080p. At first I had doubts from purchasing from this site from all these bad reviews, but this site is good and they sell amazing products!

Will definitely be buying more from them later!

Order the C8 XM-L T6 2000LM 5 Modes White Light LED Flashlight Black.
The flashlight is not bright as advertised for 2000LM.
Contact Tmart and they said that their product is good. Want to get the refund but we have to pay the shipping fee back to China - Not worth it.
Order the same one from eBay, deal with eBay seller is a lot easier and the price is a lot cheaper.
Glad that I always try to buy something cheap from these new seller to check out their customer service and know that I will never buy anything else from them!

For reference:
Order #: *******ARCFFR
Shipped Item(s): 1 X C8 XM-L T6 2000LM 5 Modes White Light LED Flashlight Black
******* * 1
1 of 2 Ultrafire ******* Battery dead on arrival...

I ordered 8 LED bulbs that were supposed to be dimmable and were not and 3 LED bulbs that were just supposed to work on 120volts ac and they did not. Customer service had me send pictures of bulbs, boxes, packaging and even videos. Then they say they couldn't open video. I had no address to send bulbs back and they wouldn't give me one to do so. $50 wasted. Pay pal's dispute center was no help at all. This was. Order #: *******QBP3YT
Order Date: Saturday 23 April, 2016

Laptop Battery arrived with a large crack in the unit. I got with the Live Chat expecting to get an RMA and Return label. 30 minutes later, I've still not been able to 'convince' the person on the other end that I want to return the item and get a refund, per their policies. I have been told that there will be a refund within 2 days, but wasn't provided with an RMA or Return Label, nor was I given any kind of confirmation.
I will give it two days, but don't expect much. Thankfully, I got the transcript of the chat prior to it being closed out.

I have bought almost 10 items from Tmart: one of them was not packed in, but I received the refund; one differs from the pictures, but the functions are similar; others are pretty.