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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 778th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

We monitor reviews for authenticity

Utah
4 reviews
4 helpful votes
Follow borg c.
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Two days ago, I was waiting for my feather, when I opened it, do not let me be very disappointed, though before purchasing it, I read a lot of comments about tmart, there are a lot of negative, because it is so cheap and free shipping, I still try to buy
I used this feather mask in my friend's birthday party and I feel like that it fits me so cool

Date of experience: December 27, 2013
District of Columbia
2 reviews
2 helpful votes
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It has been a long time since my payment was done, I got my item 13 days after payment, any way the delivery was slow, although its quality is ok.

Date of experience: December 26, 2013
Georgia
1 review
114 helpful votes
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Ordered a watch which said would ship in 24 hours (leading you to believe you would have it in a couple of days) Was told order shipped 12/13/13 and on 12/26/13 still have not seen it. Live chatted with them and told it could take up to 45 DAYS. Said it was shipping from Japan... My last order with tmart.

Date of experience: December 26, 2013
Wisconsin
2 reviews
2 helpful votes
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I got nail polish set from this site. I was very excited to receive these 24 color set of nail polish. They were in small tubes but I really loved the color variations. With all these color choices I could design whatever I wanted on my nails.

Date of experience: December 26, 2013
Texas
1 review
2 helpful votes
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My friend advises me to buy from you, it seems that the packaging is damaged, but fortunately did not affect the product and I need to say tmart haven't made me down!

Date of experience: December 25, 2013
Singapore
1 review
3 helpful votes
Follow Everley S.
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I rarely buy things online, I tried other shops, tmart was the first experience, my package was in good condition when I got it

Date of experience: December 25, 2013
Singapore
1 review
3 helpful votes
Follow Mike J.
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I read the reviews here, there are some good and bad reviews, I also have tmart shopping experience, I live in Italy, I received the items after 15 days, let me wait a little anxious.

Date of experience: December 25, 2013
South Carolina
1 review
115 helpful votes
Follow Sally H.
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I should have read the reviews before giving Tmart my $! Just as most all of the reviews say, I got 1/2 of my order(which was poor quality). When I inquired about the rest of my order, I got a different excuse every time. Of course they say it was shipped Aprox. A month ago, but without tracking #(?), which was done so I couldn't track it & realize it never shipped! I don't understand how this place is allowed to continue to sell? Items. I didn't loose but Aprox. $10, but will never even go on their site again. SCAM!

Date of experience: December 25, 2013
Arizona
1 review
4 helpful votes
Follow Forest B.
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At first, I want to make an exchange about my laser, but after checking for me, the service told me it is out of stock now and she told me that you can offer me a refund, and finally I got my refund soon, it is ok and acceptable. But I didn't get the item I want, will pay attention to its recent stock.

Date of experience: December 24, 2013
California
2 reviews
120 helpful votes
Follow Rein l.
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Most people agree, Tmart is a scammer. No matter how many positive PAID reviews Tmart associates post here, Tmart.com continue to be a SCAMMER. Many scammed customers wrote about Tmart at different websites, www.scambook.com/company/view/8993/TMart.
http://www.ripoffreport.com/reports/specific_search/Tmart
Tmart.com is paying for the positives reviews posted online by bloggers. And here is one proof. http://www.realasianbeauty.com/2013/12/free-products-to-review-on-your-blog.html
TMART.COM is offering BLOGGERS LIKE YOU some items FREE to review.
"Tmart.com wants to get more real opinions from customers, They hope could get better customer feedback to improve their website, so they looking for bloggers to review their products. Products will be FREE of charge to bloggers."
Those bloggers are the only ones who are receiving their FREE items on time and in good condition and the rest of us are just victims of their ads.

Date of experience: December 24, 2013
New York
2 reviews
4 helpful votes
Follow clare l.
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The product I chose was a wallet which costs $8.39. This was a fun wallet with the design of an American flag;
It's really sturdy and durable and the materials used are easy to wipe out and clean. The compartments are very practical with card slots right at the beginning flap and compartments for your cash and also a zip pouch for your change. I have been using this out for about 2 weeks now and I feel like it really holds up well. The only thing I didn't like is that the white parts of the wallet gets dirty soon and needs cleaning often which is the same with all white wallets.

Date of experience: December 23, 2013
Singapore
3 reviews
3 helpful votes
Follow Habay Y.
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I was very satisfied with the items, tmart worth me ​​waiting so many days, I lived in Italy
Reading the reviews here, the biggest problem is the delayed arrival of the products
Tmart seems to be sent to the United States soon, need only 2-7 days, but sent to countries other than the United States, a bit slow, 3 stars

Date of experience: December 23, 2013
Massachusetts
1 review
116 helpful votes
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Total sham!
December 24, 2013

Total sham! I really wish I had come here to read the reviews first before ordering. I ordered a present for my husband for Christmas, at checking was informed that it would take 5-6 business days. When I didn't receive it in that time, I tried the tracking info (which I paid for) and was told that the # didn't match my order and email. I tried contacting them and all I could do to get a response was a live chat. Operator named "Sweetie" informed me that delivery could be between 3-4 wks, after several moments and a piece of my wrath, the story changed to 1-2 wks and brought up all kinds of factors that could delay mail. In addition, I was given a lesson on what "business days" means as though I didn't know how to count and that weekends and holidays weren't business days. When I brought up the tracking problem to her/him/whoever, I was told it would be updated the following day and I could finally check the tracking nearly 2 weeks after ordering? Bogus, bogus, bogus. I'm so disappointed, do not be swayed by the cheap prices, it comes at a cost!

Date of experience: December 23, 2013
Wisconsin
3 reviews
5 helpful votes
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We got this sweet remote control helicopter from tmart. I get nervous about these type of toys breaking right away, but we are on day 2 and it is still going strong! My boys have pretty much been playing with it the entire day too!

Date of experience: December 23, 2013
Ireland
1 review
3 helpful votes
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I bought PS3 Controllers from the website. And don't tell my son, because I'm saving if for Christmas. But what I chose was one of the Tmart PS3 Controllers. There is a great selection of PS3 controllers at Tmart.

I think my son would love it

Date of experience: December 23, 2013
Florida
4 reviews
118 helpful votes
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Liam Delayed delivery
December 24, 2013

Liam Delayed delivery. Duties not included in price. Shipping is sold as 'free' but you pay duties on delivery which are not mentioned. Customer service is the worst I've experienced - which is saying something. Avoid at all costs! There is no way to track an item. Deliveries from Asia to the United Staes should not take more than six weeks. Read the reviews, folks! Don't deal with this company!

Date of experience: December 23, 2013
GB
1 review
110 helpful votes
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Delayed delivery
December 23, 2013

Delayed delivery. Duties not included in price. Shipping is sold as 'free' but you pay duties on delivery which are not mentioned. Customer service is the worst I've experienced - which is saying something. Avoid at all costs!

Date of experience: December 23, 2013
New Jersey
1 review
2 helpful votes
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Just want to say I am not so happy with tmart delivery, it was slow!But I like the items: Eye shadow and brush

Date of experience: December 23, 2013
Texas
1 review
7 helpful votes
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My little grandson likes the turtle I bought from tmart, it can also plays music which sounds so good, thanks for your guys!

Date of experience: December 22, 2013
Arizona
1 review
6 helpful votes
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It took me a long time to find the right the adapter of my sony camera;
I would like to say that the supporter's service is so nice, they help me found the it;
It seems to me to save a lot of time.

Date of experience: December 22, 2013

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China