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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 778th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

We monitor reviews for authenticity

California
2 reviews
121 helpful votes
Follow morene s.
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Tmart is fake, fraud and scam. It is a group of liars & thieves who are scammers, they count on the false advertisements and fake positive reviews written by tmart associates to get their customers.
I did not receive my item and my credit card was stolen by tmart customer service.
I advise you do not go near Tmart.com it is a scammer

Date of experience: February 20, 2014
Georgia
1 review
1 helpful vote
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I was purchasing a shower head from tmart and I was worried that it might not fit in my installed shower. It's a good thing that this came in standard size, it fit in our AEG Hot Shower System. When I used it for the first time, all I could think about is disco lights!
What I did not expect but I definitely appreciate is that my (little) sister wants to take a bath all day long because of this color-changing shower head. She just likes being in a bathroom disco.
I'm a real customer
I will upload the product picture, I really like this shower head. Thanks

Date of experience: February 19, 2014
Germany
1 review
1 helpful vote
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Cooking is my passion
February 20, 2014

Cooking is my passion. My husband is fanatically in love with Maki and Sushi. But I have to admit making Sushi is not quite simple…it takes time to do it properly. So it was a relief when I received this Sushi Maker Kit Rice Mold Making Set from Tmart.com. It is made from high impact polystyrine materials and can only stand heat of 60 to 70 degrees so it is not advisable to boil it. I was expecting that it will take a month or so but I was surprised to receive it in less than 2 weeks. Thumbs up for the fast processing of order and delivery!

Date of experience: February 19, 2014
Georgia
2 reviews
2 helpful votes
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I order from tmart 2014. 1. 10., and i got my package in 2014. 2. 5, it's a little long time, I order 3 line laser pens, A battery is dead, the other two are perfect And even i order USB Flash Drives, this is working well, The customer support is very good, tmart support is very lovely!

Date of experience: February 18, 2014
Canada
1 review
1 helpful vote
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I bought $50.82-5" Touch Screen Car GPS Navigator with 4GB USA & Canada & Mexico Map TF Card White & Black and $27.33-4GB 2.8" Touch Screen MP4 with Camera Function when Jan. 20.2014.
Yesterday I received them, when I opened the door, they asked me to sign for the parcel with smile, I can not wait to open them, so I was surprised, they also give me a free gift, I am very happy, good quality.

Date of experience: February 18, 2014
New York
1 review
1 helpful vote
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I recently received a set of brushes from Tmart.com. Wrap packaging is relatively simple, but the product is not damaged, it is fortunate
Tmart.com is an online shop that offers both individuals and companies products of a competitive price. They feature a wide range of comprehensive service and ship worldwide. The fifteen makeup brushes are from high quality and nylon bristles. All brushes are for different parts of your face like your lips, eyes, eyebrows, cheeks, chin and forehead. The brush set is easy to carry and use.

Date of experience: February 18, 2014
Finland
1 review
1 helpful vote
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I received this fragile-looking parcel, but the interior is actually lined with bubble wrap that serves as cushion for the item. The actual product looks very dainty, light, and handy. It comes in 2 different color choices – white and blue, with an all steel display panel. The digits are big enough even for people with bad eyes like me.

Date of experience: February 18, 2014
Germany
1 review
0 helpful votes
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I'm excited my Iphone5 charger is here been waiting some time but it's in good condition and works perfectly at a great price.

Date of experience: February 18, 2014
New Jersey
1 review
2 helpful votes
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I ordered 2 tattoo machines 1 8 coil wrap and 1 rotary and a tube of tattoo numbing cream. It was shipped out on the 13th of feb 2014 i live in orlando havent received my product yet mainly because of the weekend and monday the 17tg is presidents day. Just wanna give everyone pre and post reviews before i get it and after i get it. Yes im a real customer not someone paid to write a good review. I will write again after i recieved and test the products sent

Date of experience: February 17, 2014
Louisiana
1 review
113 helpful votes
Follow MeLissa C.
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If you buy from them use Paypal. They left the Company name and Suite number off the package they sent me (their confirmation email had both) so my package was returned. Instead of just resending it to me, they wanted me to pay for the reshipping (initial shipping was free) or a restocking fee. I disputed with Paypal and got my money back, but buyer beware.

Date of experience: February 17, 2014
Brazil
1 review
2 helpful votes
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Yesterday I received 168-color Eye Shadow Palette from tmart.
These are my top pick colors. They're all pretty, vivid, and pigmented. The payoff of the colors really is good. Although the pastel ones need more pigment, they aren't friendly, even with eye primer. >.< Some of the matte colors are good and some are bad, really bad. While those with shimmers and metallic's won't disappoint you.

Date of experience: February 16, 2014
Texas
1 review
113 helpful votes
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Bought ipad mini cover
February 15, 2014

Bought ipad mini cover. $#*!ty product and $#*!ty customer service. They just email and give nonsense responses and tries to avoid the complaints of their bad product that does not fit properly. Its one thing to have a faulty item, maybe one out of a bunch, which is understandable. But stick by your business practice and follow through with delivering a working product. It's never the money you loose, it's the time and trust of their customer service and frustration that they allow to happen.

Date of experience: February 14, 2014
Ireland
1 review
1 helpful vote
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After being disapointed with the service from another seller, Tmart came to my rescue! They were quick, efficient, honest and the products were exactly as stated on their website. Only downside is when they offer free gifts on larger orders, ensure that they put some value on this gift, or customs will waste days trying to put a price on it to charge duty!

Date of experience: February 14, 2014
GB
1 review
1 helpful vote
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Its lower price makes it that much more attractive from tmart.com. But prospective buyers will need to consider the trade-off of purchasing this e-reader versus a multipurpose tablet like iPad. I prefer tablet at tmart.

Date of experience: February 13, 2014
Wyoming
1 review
112 helpful votes
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Seriously...
February 13, 2014

Seriously... I purchased 3 items from them... brand new... and they came BROKEN! The first digital picture frame had lines all over the screen after plugging it in, the second frame was buzzing and it drove me crazy, and spoke to an electronics technician whom said anything that buzzes loud WILL break soon or catch fire... lol. No thank you and the third thing were these speakers for a laptop that stopped working only after two weeks. ABSOLUTE JUNK! I lost money because of shipping... they also pretended that they couldn't find one of the items. I've NEVER had an experience such as this one purchasing online. Honestly... when 3 out of 3 items arrive broken and it take 2 MONTHS to get my money back I'm giving everyone here a fair warning... BUYERS BEWARE!

Date of experience: February 13, 2014
Sweden
3 reviews
6 helpful votes
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I've received LED Wrist Watch(cost $4.44)and Tablet PC Leather Case(cost $6.90) from tmart when Yesterday, they have always been on time and delivered by a friendly courier. Despite the terrible rain, he knocked loudly enough for me to hear and also gave me enough time to get to the door.
Good service, we are very impressed.

Date of experience: February 12, 2014
Thailand
1 review
1 helpful vote
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I went to the post today, and I get my item. And it is in a very good condition. I am currently using it.
I like tmart, the most convenient thing is they offer shipping worldwide and it's free.
I think this will not be the first and last time I can receive awesome and quality products from this online store. I will try to look some products I needed.

Date of experience: February 11, 2014
Arizona
2 reviews
1 helpful vote
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Love tmart, It may cost me $20 but its insane that I can order a $5 items and have it shipped with 4 day shipping.

Date of experience: February 11, 2014
Canada
1 review
1 helpful vote
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I received the merchandise yesterday... Other than the package being torn a little, everything inside was in good condition.

Date of experience: February 10, 2014
Canada
1 review
1 helpful vote
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After ordering a cover for my tablet, $11.34 was debit from my credit card Jan. 28th-014, received email shipped Feb. 2and-014, no tracking number, I suspect negative reviews are from competitors. Positive from Tmart staff, I will post the result when and if I receive the cover.

Date of experience: February 10, 2014

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China