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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 778th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

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Washington
1 review
1 helpful vote
Follow Ken A.
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The MP3 itself is a great buy for the value except for the fact that the headphone plug-in is too small for any regular headphones. It can only fit the ones that come with it. I personally bought the player to listen to music while jogging so i require the headphones the wrap around your ear. So i go to best buy and buy some only to find that it doesn't fit into the MP3/4 nor does any other type of headphone, So i'm stuck using the regular ones that come with it. For me that is a big deal since the ones that come with it fall off when i go running but for any other purposes it is a good MP3/4.

Date of experience: March 6, 2014
Canada
1 review
1 helpful vote
Follow Cary B.
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Tmart.com is an online store with the most affordable prices -. Gadgets, toys, gifts, you name it They have been quite known for their unique products They also provide world wide free shipping which is really cool since most of the time,. Shipping is expensive! This is why if you're looking into shopping for the most affordable gadgets, Tmart.com is definitely somewhere you should check out. If the packaging is more compact point, it is very good.

Date of experience: March 5, 2014
New York
1 review
1 helpful vote
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Tmart offers lots of electronic gadgets with cheap price, and the best feature is that it everything ships free worldwide. But recently I bought a RC Helicopter for my kid as gift, but quality is not the best.

Date of experience: March 5, 2014
Canada
1 review
1 helpful vote
Follow Bertha N.
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I Receive 8GB Clasp Leather USB Flash Drive Black wasn't my first choice but rather was recommended to me by their customer service. At first I wanted the one with a different color. Then I was told it did not stock products, So I chose this product!
They provide world wide free shipping which is really cool since most of the time, shipping is expensive! This is why if you're looking into shopping for the most affordable gadgets, it is definitely somewhere you should check out.

Date of experience: March 3, 2014
Germany
1 review
1 helpful vote
Follow Blake W.
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Serval days ago I received a Stars Music 3rd Generation Alarm Clock Projector from Tmart.com. Shipping was very quick and they sent it with a required signature to ensure it would arrive safe. The alarm requires three AAA batteries. The music and star feature are awesome. My son loves it and my daughter is jealous that my son has it. The music choices are great! Tmart.com is the best source for everything you want. I like this shopping site.

Date of experience: March 3, 2014
GB
1 review
113 helpful votes
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Appalling service
March 3, 2014

Appalling service. When I looked at this companies website it looked to me as if it uses distribution centres in different companies. I ordered a small item after seeing that it would be dispatched with 24 hours and that delivery would take 2-3 days. After not receiving my item after 7 days I contacted the company only to be informed that this delivery time only applies to the expensive express delivery service. NO WHERE ON THE SITE DOES IT STATE THIS TO BE THE CASE! I have basically been told by them that it is my own fault I have not received the item in time. DO NOT BE FOOLED BY THEM! Unfortunately I still have not received my item so cannot comment on the quality - but I will be sure to do so if it ever arrives

Date of experience: March 2, 2014
Canada
1 review
1 helpful vote
Follow Spencer A.
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Tmart is a great website that has TONS of items for low prices, It's cheaper than ebay or amazon, and high quality. They have a wonderful selection of Pet Supplies. I bought heated pads.We take care of a few outdoor cats and these heated pads are great for them -- especially in the frigid weather! Such a low price for a great product! I bought 2 but I would have paid 2x as much for 1 pad at a local store.

Date of experience: February 28, 2014
GB
1 review
113 helpful votes
Follow not t.
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Terrible experience
February 27, 2014

Terrible experience. The information on the website is misleading: the delivery times are completely fabricated! It is their opinion that if something arrives within 45 days, it's fine, despite pages on their website claiming it should only take a few days. Their customer service is useless and their English is terrible. Still not got product.

Date of experience: February 27, 2014
California
1 review
1 helpful vote
Follow FR G.
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I bought a great little mp3 player from tmart, BUT only problem is that when plugged into usb to charge it is upside down.
I live in the USA, Los Angeles, products are shipped from the U.S. warehouse, So I received my package after four days.

Date of experience: February 27, 2014
Canada
1 review
1 helpful vote
Follow Beverly L.
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I received iPad Air Leather Case from Tmart.com. As I mentioned above, I ordered purple, but it also comes in other colors. That's why I give 4 starts. It is a 2-Section Foldable Litchi Pattern Protective Case and it is soft inside so it will not scratch your iPad. I always worry about that because when the new iPad’s come out, I usually sell my old one and I like to keep it looking new. I am extremely happy with this products. Tmart has so many other products available and the iPad Leather Case are available for a variety of iPad’s and iPhones.

Date of experience: February 25, 2014
Spain
1 review
1 helpful vote
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When i come to tmart.com
February 26, 2014

When i come to tmart.com
I wasn't trying to buy the $50 items and when I seem it on here I was a little worried about why it was so cheap. But Last week that I have received it, I love it! It's the actual palette but for a whole lot less.

Date of experience: February 25, 2014
Texas
1 review
1 helpful vote
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I received my palette over a month ago and absolutly love it! When i received it, unfortunately a few of the shadows were cracked :( tmart has shipped out a replacement). Behind one is perfect.

Date of experience: February 25, 2014
Romania
1 review
1 helpful vote
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Great Eye Shadow Palette ($6 and change) I purchased two, one came a bit broken- and swatched! I don't know if I will use the palette that was opened and swatched with finger prints left in 5 pans! But the product is good quality and some colors are better than the UD3, some are not as good. Blackheart is not the same-it IS a gorgeous burgundy black reddish shiny color that i prefer over the one that seems to be in most other palettes The colors Buzz Trick and Dust do not pop as much as the others and the matte shades need some work to show up. But these are good colors!

Date of experience: February 24, 2014
GB
1 review
0 helpful votes
Follow Cherry R.
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My first order delivered in a week, and fortunately no tax to pay. Very pleased! I'll buy again..

Date of experience: February 24, 2014
Italy
1 review
1 helpful vote
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I bought a voice recorder to take notes in class with tmart, and did not think this product can not only record, but also 8G of memory, I did test, and filled with a battery, actually you can use 15 hours, this I was particularly pleased, and sometimes a whole day out, charging is not very convenient, it makes me very satisfied.

Date of experience: February 23, 2014
Italy
1 review
1 helpful vote
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I was happy to read other reviews before i bought tmart items. Looking some positive reviews and bad reviews, I was a little worried, but its price is still low prompted me to buy a product tmart.
When i got it, tmart did not let me down, good service, their quality is acceptable.

Date of experience: February 21, 2014
Australia
1 review
1 helpful vote
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Geting tmart "Black Hot Men Women Date Digital Sport LED Wrist Watch", it's a nice watch for the price.
The reason that the ease of use is marked at 3 stars is because it DID NOT come with instructions on how to set the watch.

Date of experience: February 21, 2014
California
1 review
1 helpful vote
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I have ordered from Tmart.com last months to buy some nail care items and they always have pretty good shipping and customer service I love how it is free!

Date of experience: February 20, 2014
Bulgaria
1 review
2 helpful votes
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With four boys and a husband it can be difficult to find them things to entertain them besides video games. Sometimes I just want them entertained with something other than shooting games, television, and loud music. Looking though the Tmart site I found lots and lots of great items, such as electronics, holiday supplies, RC Quadcopters, and novelty items. I order the JG 777-310 2 Channel Infrared Remote Control RC Quadcopter UFO in Tmart.com. I knew it could be a great item for my guys to mess around with. Shipping took about one week. The parts include: the UFO, a controller, and the instruction manual. If you are looking for a great entertaining gift for your kid big or small this holiday, I think this would be a fantastic choice.

Date of experience: February 20, 2014
California
1 review
112 helpful votes
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Customer service is awful: Sent the wrong product, but didn't allow free return or replacement with the right product. Another item ordered was never sent. Site evidently is run by Chinese, which is fine, but they barely speak or understand English in my communications.

Date of experience: February 20, 2014

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China