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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,065 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Order tires to match my stocks, I only needed 2 and they are totally different than what was pictured and what I thought I was purchasing. So I had to come back and ordered 2 more so they would all match.

Date of experience: March 3, 2025
Elise B. — TireRack Rep
over a year old

We apologizing for the frustration that this has caused, please send an email to [email protected] with your order number and details so we can look into this.

Michigan
1 review
0 helpful votes
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Always very happy with service, repeat user for many purchases

Date of experience: March 3, 2025
Colorado
1 review
0 helpful votes
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So easy and convenient
March 14, 2025

Easy and convenient. Always great tires. Shipping is fast and the payments options are helpful

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
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Bringing in loose tires has become more and more of a headache it's nice to choose the tire i want and have it shipped to an installer. Only thing that needs to be added is the option to get an alignment in addition to the install; this is necessary

Date of experience: March 3, 2025
Maryland
1 review
0 helpful votes
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Wish the tires were not so expensive
March 14, 2025
Updated review

Easy ordering platform, easy check out and easy site navigation when you have an account.

Date of experience: March 3, 2025

When tires have a rebate, I think the rebate should...
July 3, 2024
Previous review

When tires have a rebate, I think the rebate should be more pronounced so your customers can see it. I almost missed as it was a size 9 font.

Date of experience: June 23, 2024
North Carolina
1 review
0 helpful votes
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Wheels 2025 rav4
March 14, 2025

Fast and easy with install options, wheels were on sale, which was a great price and made the RAV4 look like a different car fast easy good product

Date of experience: March 10, 2025
North Carolina
1 review
0 helpful votes
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Great and quick service
March 14, 2025

Great tires at a reasonable price and delivered quickly. The number of tires and accessories is appreciated.

Date of experience: April 12, 2023
New Jersey
1 review
0 helpful votes
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Great store
March 14, 2025

Quick and easy no problem with order. Fast delivery. Will definitely use them again

Date of experience: March 9, 2025
Michigan
1 review
0 helpful votes
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Great prices and products.
March 14, 2025
Updated review

Performance tires for $150 ea on clearance. Amazing. Would shop again!

Date of experience: October 12, 2024

Tire Rack is great. FedEx isn't.
June 30, 2024
Previous review

Great deals. Great products. Fast shipping. Only if Fedex wouldn't stack in front of your door so mom can't get out your house... I didn't even have to see the label, I knew it was Fedex. Only FedEx does this kind of 'revenge shipping' for it being heavy. Please move to UPS.

Date of experience: June 20, 2024
Alaska
1 review
0 helpful votes
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Quick, reliable and easy online service to Alaska. Very appreciated

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Worked Out Fine
March 13, 2025

Found some tires at a reasonable price, arranged installation at a reasonable price... What could go wrong?

Date of experience: March 9, 2025
Michigan
1 review
0 helpful votes
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Great selection of tires
March 13, 2025

Quick delivery and they really do stand behind their products. They replaced a tire for me with the road hazard warranty that came with the tires.

Date of experience: June 20, 2015
Florida
1 review
0 helpful votes
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Got the tires delivered on time, Great cost, Will use again...

Date of experience: January 16, 2025
Colorado
1 review
0 helpful votes
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Quick and easy!
March 13, 2025

It went smoothly and was a painless experience. I would highly recommend!

Date of experience: March 3, 2025
Minnesota
1 review
0 helpful votes
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Great experience. They followed up multiple times to make sure my order was correct because the tires are technically too large for my car (will be going wide-body, so they body will be modified to fit!).

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
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Easy to order
March 13, 2025

Quality tires at a reasonable price. Friendly staff. Large quantity of tires

Date of experience: March 13, 2025
New York
1 review
0 helpful votes
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As always. Very smooth ordering
March 13, 2025

I love to order tires from tirerack. I highly recommend. Fast shipping. I've been using tirerack for over 10+ years for all my vehicle needs. Very reasonable pricing.

Date of experience: March 3, 2025
North Carolina
1 review
0 helpful votes
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Great Service
March 13, 2025
Updated review

Was able to order the same brand of tires as previously purchased.

Date of experience: March 3, 2025

Easy to use and find installer
October 10, 2024
Previous review

Easy to use and find installer.

Date of experience: September 30, 2024
Alabama
1 review
0 helpful votes
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Ok
March 13, 2025

Ok thank u very much for the order of tires today we always use u guys

Date of experience: March 3, 2025
California
1 review
0 helpful votes
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Very Easy to Shop
March 13, 2025

If I ever have any questions, customer service is extremely helpful when I need to call. I really love this company.

Date of experience: March 3, 2025