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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Order tires to match my stocks, I only needed 2 and they are totally different than what was pictured and what I thought I was purchasing. So I had to come back and ordered 2 more so they would all match.
Always very happy with service, repeat user for many purchases
Easy and convenient. Always great tires. Shipping is fast and the payments options are helpful
Bringing in loose tires has become more and more of a headache it's nice to choose the tire i want and have it shipped to an installer. Only thing that needs to be added is the option to get an alignment in addition to the install; this is necessary
Easy ordering platform, easy check out and easy site navigation when you have an account.
When tires have a rebate, I think the rebate should be more pronounced so your customers can see it. I almost missed as it was a size 9 font.
Fast and easy with install options, wheels were on sale, which was a great price and made the RAV4 look like a different car fast easy good product
Great tires at a reasonable price and delivered quickly. The number of tires and accessories is appreciated.
Quick and easy no problem with order. Fast delivery. Will definitely use them again
Performance tires for $150 ea on clearance. Amazing. Would shop again!
Great deals. Great products. Fast shipping. Only if Fedex wouldn't stack in front of your door so mom can't get out your house... I didn't even have to see the label, I knew it was Fedex. Only FedEx does this kind of 'revenge shipping' for it being heavy. Please move to UPS.
Quick, reliable and easy online service to Alaska. Very appreciated
Found some tires at a reasonable price, arranged installation at a reasonable price... What could go wrong?
Quick delivery and they really do stand behind their products. They replaced a tire for me with the road hazard warranty that came with the tires.
Got the tires delivered on time, Great cost, Will use again...
It went smoothly and was a painless experience. I would highly recommend!
Great experience. They followed up multiple times to make sure my order was correct because the tires are technically too large for my car (will be going wide-body, so they body will be modified to fit!).
Quality tires at a reasonable price. Friendly staff. Large quantity of tires
I love to order tires from tirerack. I highly recommend. Fast shipping. I've been using tirerack for over 10+ years for all my vehicle needs. Very reasonable pricing.
Was able to order the same brand of tires as previously purchased.
If I ever have any questions, customer service is extremely helpful when I need to call. I really love this company.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We apologizing for the frustration that this has caused, please send an email to [email protected] with your order number and details so we can look into this.