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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,837
shipping
28,801
quality
29,361
This company responds to reviews on average within 1 day

Instant Feedback

531,043 reviews

We monitor reviews for authenticity

KR
1 review
0 helpful votes
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No military discount available
March 13, 2025
Updated review

I wish Tire Rack offers a military discount for the men and women who are serving and have served our nation.

Date of experience: March 3, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.


No military discount available
March 13, 2025
Previous review

I wish Tire Rack offers a military discount just like many other corporations do for our military personnel.

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
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Clumsy ordering process
March 13, 2025
Updated review

Follow-up, finding information and understanding shipping and estimated receipt way to involved.

Date of experience: March 3, 2025

Overly complicated
March 11, 2025
Previous review

Switching from another popular brand, hope this work better

Date of experience: January 28, 2024
Louisiana
1 review
0 helpful votes
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Best Choice for Tires
March 13, 2025

I've bought tires for my wife and myself in support of our vehicles. Prices were the best for our money. I will always go through TireRack because customer service is a plus!

Date of experience: April 3, 2022
Michigan
1 review
0 helpful votes
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Kudos to you website designer
March 13, 2025

Nice, intuitive website design and ordering interface. Better than competing online tire sellers. The testing and rating/ranking system was clearly done by people who understand tires.

Date of experience: March 3, 2025
Maryland
1 review
0 helpful votes
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Highly satisfied.
March 13, 2025

Always a pleasure dealing with Tire Rack! Have been a customer for nearly 20 years.

Date of experience: March 3, 2025
California
1 review
0 helpful votes
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Great
March 13, 2025

Customer service is always very helpful! I've never had any issues

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Fast overnight delivery
March 13, 2025

Could have gotten a better price on Amazon
Found that out too late

Date of experience: March 12, 2025
New Jersey
2 reviews
0 helpful votes
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I had a vehicle stored in their data base, but ordered different tires than speced. Within an hour I get a call to make sure that the tires I ordered were the correct size, since it did not match the car I had on file. Now that is looking out for your customer.

Date of experience: February 13, 2025

Tire Rack delivers
December 28, 2020
Previous review

Ordered All Season tires for a trip to the mountains (we ordered late) - tires were available at a reasonable price and was delivered to the installer despite the NorEaster. The service that Tire Rack delivers is second to none.

Date of experience: December 28, 2020
California
1 review
0 helpful votes
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Efficient Service
March 13, 2025

Ordered 4 tires, easily shipped to the shop to install. 4 months later I got a flat in unrepairable area and Tire Rack made it simple to replace the damaged tire. This will be my third time ordering from Tire Rack due to good service.

Date of experience: April 13, 2022
Georgia
1 review
0 helpful votes
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Lots of choices
March 13, 2025

Bought a set of tires for my Cayman s, they're great. Had the Porsche dealer install

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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Tires
March 13, 2025

I don't have anything else to say at this time. I don't have any thing else to say at this time.

Date of experience: March 3, 2025
Maryland
1 review
0 helpful votes
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Best Price
March 13, 2025

Tire Rack prices are untouchable along with their super fast shipping

Date of experience: February 3, 2025
California
1 review
0 helpful votes
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Great customer service
March 13, 2025

I had shipping issues with a previous order and their customer service was helpful in resolving the problem

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Smooth online ordering and install scheduling, great price and road hazard warranty

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
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New tire
March 13, 2025

Always get what I buy, fast service. Easy to pick what you want.

Date of experience: March 3, 2025
New Jersey
1 review
0 helpful votes
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A-1 Service
March 13, 2025

Would not buy my tires from anyone else! Very fast shipping!

Date of experience: March 3, 2025
Oregon
1 review
0 helpful votes
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Website problem
March 13, 2025

Unable to navigate to www.tirerack.com, even the sponsored links on Google do not work. Had to do a google search for one of your products to get to a page i could load and complete my order with. Seems super sketchy but i know you guys are still in business.

Date of experience: March 3, 2025
Tim J. — TireRack Rep
over a year old

Thank you for reporting the issue you experienced. We are working on correcting the error.

We apologize for the frustration and appreciate your business.

New York
1 review
0 helpful votes
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Easiest place to buy tires
March 13, 2025

Easiest place to buy tires, great service, quick delivery.

Date of experience: November 1, 2024
New Jersey
1 review
0 helpful votes
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Very user friendly customer care
March 13, 2025

GREAT experience very simple, great prices. I would highly recommend

Date of experience: March 3, 2025
Ohio
1 review
0 helpful votes
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The only place I buy tires from
March 13, 2025

TireRack is the only place I trust to buy tires from. Any issues i've had, which is next to none, they are able to take care of whatever it is promptly. Price is great and shopping from them saves me time and hassle.

Date of experience: March 3, 2025