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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I wish Tire Rack offers a military discount for the men and women who are serving and have served our nation.
I wish Tire Rack offers a military discount just like many other corporations do for our military personnel.
Follow-up, finding information and understanding shipping and estimated receipt way to involved.
Switching from another popular brand, hope this work better
I've bought tires for my wife and myself in support of our vehicles. Prices were the best for our money. I will always go through TireRack because customer service is a plus!
Nice, intuitive website design and ordering interface. Better than competing online tire sellers. The testing and rating/ranking system was clearly done by people who understand tires.
Always a pleasure dealing with Tire Rack! Have been a customer for nearly 20 years.
Could have gotten a better price on Amazon
Found that out too late
I had a vehicle stored in their data base, but ordered different tires than speced. Within an hour I get a call to make sure that the tires I ordered were the correct size, since it did not match the car I had on file. Now that is looking out for your customer.
Ordered All Season tires for a trip to the mountains (we ordered late) - tires were available at a reasonable price and was delivered to the installer despite the NorEaster. The service that Tire Rack delivers is second to none.
Ordered 4 tires, easily shipped to the shop to install. 4 months later I got a flat in unrepairable area and Tire Rack made it simple to replace the damaged tire. This will be my third time ordering from Tire Rack due to good service.
Bought a set of tires for my Cayman s, they're great. Had the Porsche dealer install
Tire Rack prices are untouchable along with their super fast shipping
I had shipping issues with a previous order and their customer service was helpful in resolving the problem
Smooth online ordering and install scheduling, great price and road hazard warranty
Unable to navigate to www.tirerack.com, even the sponsored links on Google do not work. Had to do a google search for one of your products to get to a page i could load and complete my order with. Seems super sketchy but i know you guys are still in business.
Thank you for reporting the issue you experienced. We are working on correcting the error.
We apologize for the frustration and appreciate your business.
GREAT experience very simple, great prices. I would highly recommend
TireRack is the only place I trust to buy tires from. Any issues i've had, which is next to none, they are able to take care of whatever it is promptly. Price is great and shopping from them saves me time and hassle.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and a member of our team will be reaching out.