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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Please explore alternate shipping. UPS 2 day shiping is rediculously priced and for my zip you offered no other options. USPS is 10 times better. Priority mail is often faster and always much cheaper.
I wish you had cheeper shipping like usps priority mail, more options would be nice.
Streamlined and easy experience. I use affirm often and the integration is easy to navigate
I recommend it to lots of people. Great place for tires. I plan on ordering again.
I've always had a pleasant experience with the employees and the website is very helpful. Thanks as always :)
Good prices and even price matched in the past. Also took care of a road hazard issue
An absolutely great experience, great customer service!
Installer would not install tires and had to take to another tire Installer.
Every time I've used tire rack, it's been a great experience. Easy to use website, gobs of information, and some of the best prices
Tires for my 2007 Corvette while living in Fresno, Ca. Service was great and led to me giving more business to the installer
Very efficient easy to use will be using again in the future.
Easy liked that they set up with a local shop
This is probably by 4th set of tires from TireRack and i have never had any issues.
Less expensive than the local tire shop, fast delivery, and an unexpected bonus.
Tired of paying to swap snow tires every year, I bought replacement tires on rims. Thought I would have to figure out how to program the tire pressure sensors; the savings was more than enough to buy a tire sensor tool. But I put them on and they connected with the car without me doing anything.
I sent them to my preferred installer and that's it, not the first time ordering, quality and fast shipping, did not find the Continental tires but found the Michelin
Previous experience was the same...easy and smooth transaction
Very easy to maneuver through the site and was able to reorder a a specific tire. Thank you!
Always easy. Ordering is a breeze. The tires that were needed are always in stock...
Always experienced excellent service and quality. Timely.
Easy to track down tires that fit your vehicle. I just waited to purchase until the manufacturer had a rebate offer.
Best price I found online, and I love to support Tire Rack when I can. I used to live not too far from South Bend, and I'd always go pick up my orders in person because they're so pleasant to deal with, and their facility is impressive.
Great selection of tires including OEM at a great price with an option to deliver to an installer….awesome!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your concern. We do offer alternate shipping that for technical reasons are not offered on our site. A customer service representative will contact you to discuss the options available.
We apologize for the frustration and appreciate your business.