Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,832
shipping
28,796
quality
29,356
This company responds to reviews on average within 1 day

Instant Feedback

530,965 reviews

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
Follow Perry O.
Unfollow Perry O.
Share Review
Report Review

Great storefront, web site, limited shipping to my home
March 13, 2025
Updated review

Please explore alternate shipping. UPS 2 day shiping is rediculously priced and for my zip you offered no other options. USPS is 10 times better. Priority mail is often faster and always much cheaper.

Date of experience: March 3, 2025
Tim J. — TireRack Rep
over a year old

Thank you for sharing your concern. We do offer alternate shipping that for technical reasons are not offered on our site. A customer service representative will contact you to discuss the options available.

We apologize for the frustration and appreciate your business.


I wish you had cheeper shipping like usps priority
January 13, 2025
Previous review

I wish you had cheeper shipping like usps priority mail, more options would be nice.

Date of experience: January 3, 2025
North Carolina
1 review
0 helpful votes
Follow Tazz Y.
Unfollow Tazz Y.
Share Review
Report Review

Good service
March 13, 2025

Streamlined and easy experience. I use affirm often and the integration is easy to navigate

Date of experience: March 3, 2025
Missouri
1 review
0 helpful votes
Follow Isaac S.
Unfollow Isaac S.
Share Review
Report Review

Great place for tires
March 13, 2025

I recommend it to lots of people. Great place for tires. I plan on ordering again.

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
Follow Brian X.
Unfollow Brian X.
Share Review
Report Review

Great people and website
March 13, 2025

I've always had a pleasant experience with the employees and the website is very helpful. Thanks as always :)

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
Follow Philip N.
Unfollow Philip N.
Share Review
Report Review

Good prices and fast free shipping
March 13, 2025

Good prices and even price matched in the past. Also took care of a road hazard issue

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
Follow Jervon H.
Unfollow Jervon H.
Share Review
Report Review

I love Tire Rack
March 13, 2025

An absolutely great experience, great customer service!

Date of experience: March 3, 2025
Virginia
1 review
0 helpful votes
Follow Douglas Q.
Unfollow Douglas Q.
Share Review
Report Review

Installer issue
March 13, 2025

Installer would not install tires and had to take to another tire Installer.

Date of experience: April 4, 2024
Washington
1 review
0 helpful votes
Follow Samuel Z.
Unfollow Samuel Z.
Share Review
Report Review

Best website for buying tires
March 13, 2025

Every time I've used tire rack, it's been a great experience. Easy to use website, gobs of information, and some of the best prices

Date of experience: October 26, 2023
Florida
1 review
0 helpful votes
Follow Dianna E.
Unfollow Dianna E.
Share Review
Report Review

Great service
March 13, 2025

Tires for my 2007 Corvette while living in Fresno, Ca. Service was great and led to me giving more business to the installer

Date of experience: May 15, 2021
Pennsylvania
1 review
0 helpful votes
Follow Larissa M.
Unfollow Larissa M.
Share Review
Report Review

Very efficient
March 13, 2025
Updated review

Very efficient easy to use will be using again in the future.

Date of experience: March 3, 2025

Easy liked that they set up with a local shop
February 14, 2025
Previous review

Easy liked that they set up with a local shop

Date of experience: February 4, 2025
Pennsylvania
2 reviews
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Share Review
Report Review

Ok
March 13, 2025

Place the tires by the garage please and thank you very much. I don't need them in the house

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
Follow Jack Y.
Unfollow Jack Y.
Share Review
Report Review

This is probably by 4th set of tires from TireRack and i have never had any issues.

Date of experience: March 3, 2025
Montana
1 review
0 helpful votes
Follow Patrick C.
Unfollow Patrick C.
Share Review
Report Review

More than expected
March 13, 2025

Less expensive than the local tire shop, fast delivery, and an unexpected bonus.
Tired of paying to swap snow tires every year, I bought replacement tires on rims. Thought I would have to figure out how to program the tire pressure sensors; the savings was more than enough to buy a tire sensor tool. But I put them on and they connected with the car without me doing anything.

Date of experience: November 20, 2024
Puerto Rico
1 review
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

Good price
March 13, 2025

I sent them to my preferred installer and that's it, not the first time ordering, quality and fast shipping, did not find the Continental tires but found the Michelin

Date of experience: March 3, 2025
Virginia
2 reviews
1 helpful vote
Follow Danchai K.
Unfollow Danchai K.
Share Review
Report Review

It was an easy and smooth transaction
March 13, 2025
Updated review

Previous experience was the same...easy and smooth transaction

Date of experience: November 1, 2021

Very easy to maneuver through the site and was able...
November 16, 2022
Previous review

Very easy to maneuver through the site and was able to reorder a a specific tire. Thank you!

Date of experience: November 16, 2022
Missouri
1 review
0 helpful votes
Follow Dave O.
Unfollow Dave O.
Share Review
Report Review

Great Pircing
March 13, 2025

Always easy. Ordering is a breeze. The tires that were needed are always in stock...

Date of experience: March 3, 2025
Pennsylvania
1 review
0 helpful votes
Follow Joseph Y.
Unfollow Joseph Y.
Share Review
Report Review

The best place to get tires
March 13, 2025

Always experienced excellent service and quality. Timely.

Date of experience: March 3, 2025
Kentucky
1 review
0 helpful votes
Follow Christopher O.
Unfollow Christopher O.
Share Review
Report Review

Best bang for the buck overall
March 13, 2025

Easy to track down tires that fit your vehicle. I just waited to purchase until the manufacturer had a rebate offer.

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

G2 Caliper paint
March 13, 2025

Best price I found online, and I love to support Tire Rack when I can. I used to live not too far from South Bend, and I'd always go pick up my orders in person because they're so pleasant to deal with, and their facility is impressive.

Date of experience: March 3, 2025
California
2 reviews
0 helpful votes
Follow Eric I.
Unfollow Eric I.
Share Review
Report Review

Great selection of tires including OEM at a great price with an option to deliver to an installer….awesome!

Date of experience: March 3, 2025