On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything went smoothly placing my information for the order and delivery. Thank you.
I've purchased many sets of tires from Tire Rack and Discount Tire. Service and value is even better now that they've joined forces!
I ordered 4 winter tires and received them within 12 days at my APO address in Germany. That was quicker than the local tire center for the same tires. And Tire Rack was cheaper by $27/ tire.
My tires always ship quicker than the suggested shipping time. That is amazing considering they are being shipped to an APO.
I cant count how many times ive use tire rack, but they always deliver the best! Period
Needed tiers for my BF limited edition car... he can use 18" or 19" tire s and rims. Tire Rack took the time to make sure I was ordering the right size and when I have had an issue in the past they were very helpful and easy to deal with. Even when I had to return an order and have a new order shipped.
Process to place a claim has been easy and service was friendly. More to come.
Positive so far. Bought good year last 2 purchases.Same vehicle. This time Vredenzin, hope that I am happy.
Always compare tires here, even if I ultimately wind up getting them somewhere else.
We have used tire rack several times before, whether we needed just a single tire or a complete set of winter tires. The ability to either pickup directly and receive a discount or have delivered for free almost anywhere is unmatched.
Always a good experience with you guys - although i don't like the " needs to be a minimum " number of letters in this review...so I've got to type all this other crap to fill the page...who though that one up?
Always a good experience with you all...thanks again
This is purchase #5 with Tire Rack and I never had any issues with my orders and when I called them, they always have a good service.
I was looking for some AT tires for my truck and tire rack had plenty of options. They had tons of reviews, but what sold me was the road test that they performed using three different AT tires. They had all the info from the road test and how they performed! Backed by the reviews it was an easy decision.
I purchased wheels for my Mazda CX-50 last year. The process was made easy by TireRack. I especially liked the ability to see what the wheels will look like on my car by using your visualizer tool.
No complaints, but order was 3 days late, therefore I was inconvenienced and had to constantly air up my tire.
Tires were delivered on time and In appropriate condition. No complaints
Have everything you could possibly need installation was a breeze.
Fast, free shipping (you can't beat free shipping). Good selection and great information available to make an educated decision. I had to file a claim for road hazard...I'm honestly amazed at how easy it has been so far. Pretty happy with the service!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members