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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Gill was very helpful via chat. Pleased the tires were in stock, and could get them very quickly. Road hazard is peace of mind.
I always use Tire Rack for research and often purchase tires direct from them. The included road hazard and ability to ship direct to installers is a plus.
Cheapest, easiest, every tire you'd ever need. Just bought my 4th set of tires. Why even bother looking elsewhere.
Quick an easy!If you know what you want Tirerack.com is your place to go for tires!
Tires were less expensive yesterday. Why?
Should be $943.00
Was happy with tire rack the first time so now I'm back. It's very easy to order tires.
I'm a disabled veteran of 29 yrs and I say that to say this! I would have never ship tires to my home for that reason! When I went back online to order a second pair of tires within about a two week period and didn't see the installers I had used the previous time so I called and talked to a Rep who acknowledged the issue and guaranteed me that they would be shipped to the previous installer I'd used! When I called to find out why my tires had not made it to the location I was standing to be told that I should've looked at my email! NO YOU SHOULDN'T HAVE TOLD ME THAT THEY WOULD BE SENT TO THE SAME INSTALLER I USED TWO WEEKS PRIOR! I had to pay someone to take the tires to the shop! Unacceptable!
Jade James
Really enjoy the ease of searching by vehicle or tire size, and the option for side-by-side comparison.
Overall easy to find, compare, and purchase tires, free shipping and choice of shop to install locally
On time, every time. Price is always great! Delivery is incredible.
They are the best for price and follow-up service. Customer service is quick and they offer pick up from the local warehouse in LA.
I was able to easily find tires for my vehicle. I was provided plenty of options to choose from. I was able to compare a variety of tires to see where the best value and performance would be. I'll be using Tire Rack for my future purchases and will recommend to friends family.
I love how user friendly it is, about the option and what you are looking for! Easy to click and compare and it shows me straight whats available i just love the ease of the website please never change it
Tire Rack offers the best prices along with friendly and convenient service!
Have purchased tires and wheels from TIRE RACK for years - go to source for just the right tire and incredibly intuitive and error-free online portal.
Very convenient and fast ……………………………………………………………………………..
Ordered twice before, extremely efficient and cost effective, no hassles from sales people.
My order was cancelled due to a lack of communication between salespeople.
I ordered a set set of front tires that didn't match or the MFG didn't make in the rear size of the car. I'm no tire expert but I know how my car handles and what I need to get to make it handle a certain way. Then when I had to re-order my preferred installer wasn't on the list.
1st contact was Colton he stated that the tires would shipped(digital trail).
2nd contact was Amos he stated "that I didn't get back with the".
3rd contact was Vance said he can manipulate system to get to my preferred
installer
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.
Easy and not rushed to order. I can sit on my couch and compare an research tires.
I've been using tirerack for many years. The shipping is extremely fast and the customer service is superior. I've had issues with tire blow outs and the claim department is professional and processing is fast. I also love the option to pay over time. Thanks tirerack
Great service with extremely fast shipping and delivery with very fair prices.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us and a member of our team will be reaching out to you directly.