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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,843
shipping
28,807
quality
29,367
This company responds to reviews on average within 1 day

Instant Feedback

531,110 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Second order thru Tire Rack
March 14, 2025

Gill was very helpful via chat. Pleased the tires were in stock, and could get them very quickly. Road hazard is peace of mind.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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I always use Tire Rack for research and often purchase tires direct from them. The included road hazard and ability to ship direct to installers is a plus.

Date of experience: March 4, 2025
Massachusetts
1 review
0 helpful votes
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Tire Rack = #1 Life Hack
March 14, 2025

Cheapest, easiest, every tire you'd ever need. Just bought my 4th set of tires. Why even bother looking elsewhere.

Date of experience: March 4, 2025
New Jersey
1 review
0 helpful votes
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Quick an easy!If you know what you want Tirerack.com is your place to go for tires!

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
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Tires were cheaper yesterday. :(
March 14, 2025

Tires were less expensive yesterday. Why?
Should be $943.00

Date of experience: March 4, 2025
Illinois
1 review
0 helpful votes
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Was happy with tire rack the first time so now I'm back. It's very easy to order tires.

Date of experience: March 4, 2025
California
2 reviews
0 helpful votes
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Wrong Shipping Location
March 14, 2025

I'm a disabled veteran of 29 yrs and I say that to say this! I would have never ship tires to my home for that reason! When I went back online to order a second pair of tires within about a two week period and didn't see the installers I had used the previous time so I called and talked to a Rep who acknowledged the issue and guaranteed me that they would be shipped to the previous installer I'd used! When I called to find out why my tires had not made it to the location I was standing to be told that I should've looked at my email! NO YOU SHOULDN'T HAVE TOLD ME THAT THEY WOULD BE SENT TO THE SAME INSTALLER I USED TWO WEEKS PRIOR! I had to pay someone to take the tires to the shop! Unacceptable!
Jade James

Date of experience: February 24, 2025
Elise B. TireRack Rep
over a year old

We're sorry to hear your experience with us and a member of our team will be reaching out to you directly.

Georgia
1 review
0 helpful votes
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Simple & Easy
March 14, 2025

Really enjoy the ease of searching by vehicle or tire size, and the option for side-by-side comparison.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Overall easy to find, compare, and purchase tires, free shipping and choice of shop to install locally

Date of experience: March 4, 2025
Wisconsin
1 review
0 helpful votes
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Great price and service.
March 14, 2025

On time, every time. Price is always great! Delivery is incredible.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Great experience and support
March 14, 2025

They are the best for price and follow-up service. Customer service is quick and they offer pick up from the local warehouse in LA.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Great Service
March 14, 2025

I was able to easily find tires for my vehicle. I was provided plenty of options to choose from. I was able to compare a variety of tires to see where the best value and performance would be. I'll be using Tire Rack for my future purchases and will recommend to friends family.

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Love this websit
March 14, 2025

I love how user friendly it is, about the option and what you are looking for! Easy to click and compare and it shows me straight whats available i just love the ease of the website please never change it

Date of experience: March 4, 2025
Pennsylvania
1 review
0 helpful votes
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Great Prices and Great Service!
March 14, 2025

Tire Rack offers the best prices along with friendly and convenient service!

Date of experience: March 24, 2019
Minnesota
1 review
0 helpful votes
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Best Online Order Portal Around
March 14, 2025

Have purchased tires and wheels from TIRE RACK for years - go to source for just the right tire and incredibly intuitive and error-free online portal.

Date of experience: March 4, 2025
Colorado
1 review
0 helpful votes
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Convineice
March 14, 2025

Very convenient and fast ……………………………………………………………………………..

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Easy to do
March 14, 2025

Ordered twice before, extremely efficient and cost effective, no hassles from sales people.

Date of experience: March 4, 2025
Arizona
1 review
0 helpful votes
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Cancelled For No Reason!
March 14, 2025
Updated review

My order was cancelled due to a lack of communication between salespeople.
I ordered a set set of front tires that didn't match or the MFG didn't make in the rear size of the car. I'm no tire expert but I know how my car handles and what I need to get to make it handle a certain way. Then when I had to re-order my preferred installer wasn't on the list.
1st contact was Colton he stated that the tires would shipped(digital trail).
2nd contact was Amos he stated "that I didn't get back with the".
3rd contact was Vance said he can manipulate system to get to my preferred
installer

Date of experience: March 4, 2025
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.


Easy
March 13, 2025
Previous review

Easy and not rushed to order. I can sit on my couch and compare an research tires.

Date of experience: March 3, 2025
South Carolina
1 review
0 helpful votes
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Very satisfied customer
March 14, 2025

I've been using tirerack for many years. The shipping is extremely fast and the customer service is superior. I've had issues with tire blow outs and the claim department is professional and processing is fast. I also love the option to pay over time. Thanks tirerack

Date of experience: March 4, 2025
Delaware
1 review
0 helpful votes
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Great service and fast shipping
March 14, 2025

Great service with extremely fast shipping and delivery with very fair prices.

Date of experience: March 4, 2025