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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I love the variety & pricing but even though I've purchased at least a half dozen sets of tires the one time I needed to make a road hazard claim it was denied! Don't count on this part of their service! Not sure of the date
Company is fine, but let me order the tires I want. Nothing more annoying than follow up email that my order has been delayed so I can chat with some CSR about what Im putting my tires on and will they fit. I know what Im ordering. Ship them and let it go!
Our last order was delayed until after Thanksgiving, several days, due to a snowstorm, in which case the driver apparently was not able to make it from Minnesota to Norwalk, Iowa. Tracking was off, saying they could not find our order and then FedEx delayed the delivery a little more. We have never had this happen with any of our other orders from TireRack and hope it doesn't in the future. But, she finally got them and hope we receive the statement soon, because I have already called twice about it. Just waiting for the arrival of the second requested statement.
I've used Tire Rack for many years and never have they disappointed me, great prices on tires, fast delivery, great rebates, discounts.
I get all my tires from Tirerack best deals and quick shipping
I've been buying tires from Tire Rack for a very long time and you guys have never let me down. Always on time, easy to select what kind of tires that I'm looking for. Just an all around good company and I want to thank you guys for a job well done!
Tires on here were cheaper than the tire installation place or any other that i called and they arrive at the same time or earlier than if i ordered from them directly.
But then again, I did a tire and rim package yrs ago for my F-150 and what an awesome experience then as it was today ordering my wife's tires.
We live in a remote area with a mechanic, but no "tire shops". Being able to order tires directly to our home, so we can take them in to get installed, is a huge Blessing! We don't have to spend time waiting around…Thank you!
Praying for decent tires, appreciate free road hazard & shipping
I ordered 2 tires for my '96 Trans Am WS6 this morning. The rim size I ordered was too big. Rather than finding this out when the tires were delivered to me, I received an email from Carter asking me to call him asap to discuss. He had held the order until I contacted him. I dodged a huge self-made headache today, and all the thanks go to Carter! Nice job!
I have purchased tires from Tire Rack for years now. The selection, reviews and installation options are impressive so are the prices.
Great selection and prices. Fast delivery. Bought from TireRack several times and have not been disappointed.
Tire Rack had the lowest shipped price for my springs, that I was able to find. Simple process to order and shipping was pretty quick, thanks!
Can't wait to come back and get wheels!
I love the options offered by Tire Rack to search for affordable tires and the ability to compare tire performance and price before buying. This is my second purchase and I have no complaints.
Bought 4 tires. Not one tire could be put on. Tries 2 separate shops. Had to pay out of pocket for tires that wouldnt go on. After returning 2 and swapping 2. The 2 swapped out tires were finally able to be mounted. Hurray! Oh wait, it cost me an extra $100 because 4 crap tires couldnt be mounted. Thank God the other 2 went on or my kids wouldnt have had xmas this year.
Hi Christopher, we’re really sorry to hear there was an issue with your order — that’s never the experience we want for our customers. Thank you for reaching out and a member of our team will be reaching out to you directly.
Good tires but they wore out a little quick. Wish getting the warranty for the tires was easier
My experience with Tire Rack and Discount Tire was effortless, and extremely smooth. My interaction with John at Discount Tire was exceptional due to his customer-oriented service. 10/10 would recommend and consider for my next tire service.
Very straight forward online process that saved me money by providing free road hazard protection, and a more cost effective purchase than discount tire!
Shipping and billing address are different and it seemed as if the ordering process didn't like that…. With no explanation…but we did it
Your company has been an incredible resource over the years your tire specialists have always been very helpful answering any questions that I had.
Some big box websites don't have a place to put your vehicle year and information for a tire fit. Nice filters for all different types of tires and plenty of reviews.
I purchased my tires for my 2018 Mercedes Benz E- Class. The roads in Nashville TN were horrible. My two tires were attacked by potholes: thank goodness for the free road hazard warranty. Received two new tires under the warranty expiring!
Previously bought 4 tires for my car a year ago. Then one night driving on the interstate o hit an unknown object that bubbles my two front tires and blew out my left rear tire/. Tire Rack road hazard covered the majority of the tire replacement which was a life saver!
Great the tire that I received were just what I needed at the time they worked very far on my vehicle. That's why I'm returning to purchase some more.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Mark, we’re sorry to hear about the trouble with your order and a member of our team will be reaching out.