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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,803
shipping
28,767
quality
29,327
This company responds to reviews on average within 1 day

Instant Feedback

530,553 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Road Hazard is a Joke
January 14, 2026

I love the variety & pricing but even though I've purchased at least a half dozen sets of tires the one time I needed to make a road hazard claim it was denied! Don't count on this part of their service! Not sure of the date

Date of experience: December 3, 2024
Utah
1 review
0 helpful votes
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Company is fine, but let me order the tires I want. Nothing more annoying than follow up email that my order has been delayed so I can chat with some CSR about what Im putting my tires on and will they fit. I know what Im ordering. Ship them and let it go!

Date of experience: January 3, 2025
Iowa
1 review
0 helpful votes
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Winter Disaster
January 13, 2026

Our last order was delayed until after Thanksgiving, several days, due to a snowstorm, in which case the driver apparently was not able to make it from Minnesota to Norwalk, Iowa. Tracking was off, saying they could not find our order and then FedEx delayed the delivery a little more. We have never had this happen with any of our other orders from TireRack and hope it doesn't in the future. But, she finally got them and hope we receive the statement soon, because I have already called twice about it. Just waiting for the arrival of the second requested statement.

Date of experience: November 22, 2025
Elise B. TireRack Rep
3 months ago

Hi Mark, we’re sorry to hear about the trouble with your order and a member of our team will be reaching out.

Washington
1 review
0 helpful votes
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Great tires
January 13, 2026
Updated review

I've used Tire Rack for many years and never have they disappointed me, great prices on tires, fast delivery, great rebates, discounts.

Date of experience: January 3, 2026

Love Tirerack
July 28, 2025
Previous review

I get all my tires from Tirerack best deals and quick shipping

Date of experience: July 18, 2025
Texas
1 review
0 helpful votes
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Long time customer
January 13, 2026

I've been buying tires from Tire Rack for a very long time and you guys have never let me down. Always on time, easy to select what kind of tires that I'm looking for. Just an all around good company and I want to thank you guys for a job well done!

Date of experience: January 3, 2026
New York
1 review
0 helpful votes
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Cheaper than going to an actual shop
January 13, 2026

Tires on here were cheaper than the tire installation place or any other that i called and they arrive at the same time or earlier than if i ordered from them directly.

Date of experience: January 3, 2026
Georgia
1 review
0 helpful votes
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But then again, I did a tire and rim package yrs ago for my F-150 and what an awesome experience then as it was today ordering my wife's tires.

Date of experience: June 3, 2018
South Dakota
1 review
0 helpful votes
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Small town option
January 13, 2026
Updated review

We live in a remote area with a mechanic, but no "tire shops". Being able to order tires directly to our home, so we can take them in to get installed, is a huge Blessing! We don't have to spend time waiting around…Thank you!

Date of experience: January 3, 2026

Praying for decent tires, appreciate free road hazard...
January 30, 2025
Previous review

Praying for decent tires, appreciate free road hazard & shipping

Date of experience: January 19, 2025
Florida
1 review
0 helpful votes
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Customer service excellence
January 13, 2026

I ordered 2 tires for my '96 Trans Am WS6 this morning. The rim size I ordered was too big. Rather than finding this out when the tires were delivered to me, I received an email from Carter asking me to call him asap to discuss. He had held the order until I contacted him. I dodged a huge self-made headache today, and all the thanks go to Carter! Nice job!

Date of experience: January 3, 2026
Florida
1 review
0 helpful votes
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Great selection and impressive service
January 13, 2026
Updated review

I have purchased tires from Tire Rack for years now. The selection, reviews and installation options are impressive so are the prices.

Date of experience: March 16, 2025

Great selection and prices. Fast delivery
March 26, 2025
Previous review

Great selection and prices. Fast delivery. Bought from TireRack several times and have not been disappointed.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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Eibach Pro Kit
January 13, 2026
Updated review

Tire Rack had the lowest shipped price for my springs, that I was able to find. Simple process to order and shipping was pretty quick, thanks!

Date of experience: January 3, 2026

Can't wait to come back and get wheels!
January 4, 2026
Previous review

Can't wait to come back and get wheels!

Date of experience: December 25, 2025
New York
1 review
0 helpful votes
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Great Prices and options
January 13, 2026

I love the options offered by Tire Rack to search for affordable tires and the ability to compare tire performance and price before buying. This is my second purchase and I have no complaints.

Date of experience: January 2, 2026
California
1 review
0 helpful votes
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Customer service could be way better!
January 13, 2026
Updated review

Bought 4 tires. Not one tire could be put on. Tries 2 separate shops. Had to pay out of pocket for tires that wouldnt go on. After returning 2 and swapping 2. The 2 swapped out tires were finally able to be mounted. Hurray! Oh wait, it cost me an extra $100 because 4 crap tires couldnt be mounted. Thank God the other 2 went on or my kids wouldnt have had xmas this year.

Date of experience: August 25, 2025
Elise B. TireRack Rep
3 months ago

Hi Christopher, we’re really sorry to hear there was an issue with your order — that’s never the experience we want for our customers. Thank you for reaching out and a member of our team will be reaching out to you directly.


Great Company
July 28, 2025
Previous review

Good tires but they wore out a little quick. Wish getting the warranty for the tires was easier

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
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Effortless transaction and superior customer service
January 13, 2026
Updated review

My experience with Tire Rack and Discount Tire was effortless, and extremely smooth. My interaction with John at Discount Tire was exceptional due to his customer-oriented service. 10/10 would recommend and consider for my next tire service.

Date of experience: January 2, 2026

Very straight forward online process that saved me...
January 4, 2026
Previous review

Very straight forward online process that saved me money by providing free road hazard protection, and a more cost effective purchase than discount tire!

Date of experience: December 24, 2025
California
1 review
0 helpful votes
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Great!
January 13, 2026

Great website, accurate and efficient order filling... Have ordered many times over the years, and always a smooth process...

Date of experience: January 2, 2026
California
1 review
0 helpful votes
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Shipping and billing address are different and it seemed as if the ordering process didn't like that…. With no explanation…but we did it

Date of experience: January 2, 2026
Rhode Island
1 review
0 helpful votes
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Your company has been an incredible resource over the years your tire specialists have always been very helpful answering any questions that I had.

Date of experience: September 2, 2025
Ohio
1 review
0 helpful votes
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Easy website
January 13, 2026

Some big box websites don't have a place to put your vehicle year and information for a tire fit. Nice filters for all different types of tires and plenty of reviews.

Date of experience: January 2, 2026
Kentucky
1 review
0 helpful votes
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2018 Mercedes Benz - Great Road Hazard Warranty
January 12, 2026
Updated review

I purchased my tires for my 2018 Mercedes Benz E- Class. The roads in Nashville TN were horrible. My two tires were attacked by potholes: thank goodness for the free road hazard warranty. Received two new tires under the warranty expiring!

Date of experience: September 26, 2025

Road Hazard Warranty is that extra protection
September 27, 2025
Previous review

Previously bought 4 tires for my car a year ago. Then one night driving on the interstate o hit an unknown object that bubbles my two front tires and blew out my left rear tire/. Tire Rack road hazard covered the majority of the tire replacement which was a life saver!

Date of experience: September 17, 2025
Illinois
1 review
0 helpful votes
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Okay
January 12, 2026

Great the tire that I received were just what I needed at the time they worked very far on my vehicle. That's why I'm returning to purchase some more.

Date of experience: January 2, 2026