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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,657 reviews

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California
1 review
0 helpful votes
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I have had my previous tires for almost 6 years and have had no issues at all, my experience online was easy and went smoothly. Installation was simple and pain free, so I'm using this service in the future anytime we need new tires for cars in the family.

Date of experience: December 22, 2025
Italy
1 review
0 helpful votes
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Always a great experience!
January 1, 2026
Updated review

This is the third time I've worked with the Tire Rack team and it's always been a positive experience. Everyone I've ever dealt with has been knowledgeable and very friendly!

Date of experience: December 22, 2025

Great Company!
December 21, 2025
Previous review

I've had a number of interactions and purchases. Today, I had to make a warranty claim for the first time and it could not have been easier.

Date of experience: December 11, 2025
Idaho
1 review
0 helpful votes
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Tire Rack advisors were consistently knowledgeable about the vehicle fitment, tire performance and the status of their website and inventory. Coupled with an excellent website that enables quick comparison, review and test result access I was confident I was selecting the best tire/wheel combination for my vehicle and driving conditions. Without tire rack I would not have known that I was not limited to the OEM wheel/tire size which was limiting my tire selection.

Date of experience: December 22, 2025
Kentucky
1 review
0 helpful votes
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No Issues
January 1, 2026

Website is good and ordering and shipping have been fine. I've never needed customer service support. I have just submitted a road hazard claim for a tire and, so far, that has been painless, as well.

Date of experience: December 22, 2025
New York
1 review
0 helpful votes
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Great Service!
January 1, 2026

I have an Old Car. I ordered wrong tires due to a body modification I did not account for. Tire Rack picked up old tires and provided the new ones the next day. Prices were fantastic but the service is equally great!

Date of experience: May 1, 2025
Connecticut
1 review
0 helpful votes
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So Easy
January 1, 2026

Great sale. Makes it so much easier and convenient to shop at home and cant beat the warranty. I'v e been a customer for over a decade.

Date of experience: December 22, 2025
Connecticut
1 review
0 helpful votes
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Great Digital Experience
January 1, 2026

Easy and fast 100% digital purchasing experience. Found the tires, reviewed the rating, selected installer address, added payment method and done. Less than 10 mins. Tires to be delivered the next day to my preferred installer. My 3rd set of tires ordered from tire-rack. 6 star experience!

Date of experience: December 22, 2025
Colorado
1 review
0 helpful votes
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I always shop at Tire Rack for all my vehicles. Great prices, site very easy to use, fast shipping. Payments are hassle free. Love how the rebate program works.

Date of experience: December 22, 2025
California
1 review
0 helpful votes
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Great service
January 1, 2026
Updated review

I really needed tires and my car takes a weird size. This service let me make payments. So I was able to get all new tires right before Christmas.

Date of experience: December 21, 2025

It was fast and easy
December 23, 2025
Previous review

It was fast and easy

Date of experience: December 12, 2025
California
1 review
0 helpful votes
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Excellent retailer. This is a dumb survey prompt however, because it tricks you into clicking a simple star rating, then demands you enter 20 characters into this field. There, you got more than 20 characters. Please fix your survey.

Date of experience: December 21, 2025
New York
1 review
0 helpful votes
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Excellent experience
January 1, 2026
Updated review

Great price, easy process, and installers were obviously instructed by Tire Rack to make it clear, easy, and communicative. Estimate of installation was accurate. I've bought a lot of tires from Tire Rack and always satisfied.Thanks!

Date of experience: December 21, 2025

Easy and informative
December 26, 2025
Previous review

All experiences have been great!

Date of experience: December 15, 2025
Illinois
1 review
0 helpful votes
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Monroe
January 1, 2026
Updated review

Previous installer broke 2 tire sencers
Not enough experienced workers
They did what they could
But high tech car i would not bring here

Date of experience: October 30, 2025

Thankyou again
November 9, 2025
Previous review

Fast shipping fantastic website

Date of experience: October 30, 2025
Texas
1 review
0 helpful votes
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The best thing since sliced bread!
December 31, 2025

Tire Rack had a large volume of information about each tire and made it easy to compare brands for performance characteristics!

Date of experience: October 8, 2025
Maryland
1 review
0 helpful votes
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Website
December 31, 2025

This ordering site is among the worst that I have ever used. It is unnecessarily complex in insisting that I state the vehicle. I've been using Tire Rack since about 1980 and have never ordered the wrong tires. Just get over it!

Date of experience: December 21, 2025
Georgia
1 review
0 helpful votes
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Everything is Great Except For...
December 31, 2025

... Except for Discount Tire:-/ I've bought probably 5-10 sets of tires from TR. Everything was great until the DT acquisition. They did many things wrong including installing the back on the front, mounting direction-specific tire backwards, etc. I don't remember all the things that went wrong, but I do remember it took me something like 4-5 visits to the store to get all the kinks worked out. Seems unbelievable to me that they couldn't do it right the first time. Anyway, I like the TR part of the whole TR+DT team a lot.

Date of experience: September 3, 2024
Massachusetts
1 review
0 helpful votes
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Easy to use
December 31, 2025

The website is very easy to navigate and the prices are great!

Date of experience: December 21, 2025
California
1 review
0 helpful votes
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Easy and Efficient
December 31, 2025

This app forever changed the way I order tires. I had the best experience last time. And the team at America's Tire in Martell was fantastic, very friendly and courteous.

Date of experience: July 27, 2024
New York
1 review
0 helpful votes
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Great experience and highly recommended
December 31, 2025
Updated review

My experience was great. My Tire Rack customer service rep, Art, really helped me with my purchase. My model's trim level wasn't listed on Tire Rack's site, so Art helped figure out what would actually fit on my vehicle. Overall purchase experience was simple and having my tires shipped to my local Dunn Tire for install was easy. No issues at Dunn either. Definitely recommend Tire Rack and Dunn Tire.

Date of experience: December 21, 2025

My experience was great
December 25, 2025
Previous review

My experience was great. Website was easy to use and order on.

Date of experience: December 15, 2025
New York
1 review
0 helpful votes
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Great experience
December 31, 2025
Updated review

Ordered my tires and received them in less than 24 hours! Everything was perfect. I live in upstate New York and they shipped from Connecticut i believe. If you want a good price and fast shipping Tire Rack is the place to go.

Date of experience: December 21, 2025

Ordering went smooth.Fast shipping
December 25, 2025
Previous review

Ordering went smooth.Fast shipping

Date of experience: December 15, 2025
Florida
1 review
0 helpful votes
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Great service fast and easy
December 31, 2025
Updated review

Beats going to the dealer and wasting time there, when all I did was purchase online beat the lines and had it sent to a tire shop close to my house for installation.

Date of experience: December 16, 2025

Definitely convenient and easy
December 25, 2025
Previous review

Last time I used TireRack they delivered fast and close to a Firestone shop close to my house and installation was easy upon arrival.

Date of experience: December 15, 2025