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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Same as above comment, not sure if it was Tucker but very helpful just the same
Timely delivery was provided and good service and follow up.
Great experience from beginning to end. Will be a repeat customer.
Excelent products, great information and an easy to use web site, who could ask for anything more. Oh yeah, great prices, they have that too.
The first place I sent my wheels to refused to install them, claiming that since my rims were on the fancier side, they didn't have the equipment needed that wouldn't potentially scuff them. Called TireRack and they quickly transferred the wheels to a place that would and they happily installed them. Just be sure to call ahead and make sure they offer what you're looking for, but customer service was very timely and helpful.
Great product, price and easy to order along with fast delivery
Real Slow. Had to wait for every screen. Option to NOT schedule install was well hidden at bottom of screen in small pale lettering. I liked the early part of the experience, selecting the tires was good. Ordering sucked.
This is my 2nd purchase. TR has a great selections of tires, and offer flexible payment and delivery options. Thanks again TR!
I've always had a great experience ordering tires from tire rack
I have made many purchases and am very happy. I tell everyone that will listen, "this is how to buy tires"!
So easy, I love the sort features, it makes finding what I want so quick
I was able to do thorough research using their site. I wound up with Pirellis (on the suggestion of my mechanic) over the Goodyear tires I've had three iterations of. The tires literally arrived the next day, the cost was the lowest I found online, and my mechanic had them on my Hylander the day after that.
Tire Rack is awesome, and I'll never look back. Price and quality are top-notch. With new tires on my 120,000 Hylander along with new brake fluid, transmission fluid, and coolant, my car feels like a new ride.
I feel real cheesy writing this, but... "Thanks Tire Rack!"
Geez.
In all honesty, I can't imagine a better tire buying experience than Tire Rack if you are willing to a little research to determine the best tires for your vehicle on your own. Otherwise you'll definitely wind up paying a lot more for worse tires.
Good experience but very expensive tires and there seems to be NO competitor to the white wall tires
So easy. Always timely. But it's the road hazard warranty I come back for.
Been using tire rack for a while now, always find deals at the right time. Gotta keep checking
Got tire and Rims 3 years ago and was very happy. Would recommend to friends and family
Good experience, tires were good. They were the right size and prices were better.
I've ordered tires from tirerack several times. Always on time and always a good price. Love the comparisons and test results. Used warranty service once and the response was fast and easy.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out to you.