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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,990 reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Will always use Tire Rack
April 4, 2025

Have ordered before and love how fast the shipping is and reasonable prices.

Date of experience: March 25, 2025
Florida
1 review
0 helpful votes
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Great Source for Tires
April 4, 2025

No matter what type of tires your looking for you can be guaranteed a great selection of tires, very competitive pricing, thorough communication throughout the entire process and great service from the installation team. Very professional staff.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Great Service & WebSite
April 4, 2025
Updated review

Ease of tire orders makes Tire Rack better than the other tire sales companies. And their warranty gives good piece of mind.

Date of experience: February 20, 2025

Excellent service and website
February 17, 2025
Previous review

My family's 4th time buying a set of 4 tires from tire rack. Excellent service and no surprise surcharges or come on's.

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Quick and efficient
April 4, 2025
Updated review

Site was very easy to navigate and user friendly. It was very easy to use because I signed up for an account. I was able to go straight to my order history.

Date of experience: March 25, 2025

Great ordering experience
September 17, 2024
Previous review

Great ordering experience.

Date of experience: September 6, 2024
Ohio
1 review
0 helpful votes
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Replacement Tire
April 4, 2025

Very Good on-line service. The on-line chat was very helpful

Date of experience: March 25, 2025
North Carolina
1 review
0 helpful votes
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Satisfied with previous experience, price, delivery, user experience

Date of experience: April 25, 2022
Maryland
1 review
0 helpful votes
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Great Service
April 4, 2025

Ordered my tires, arrived on schedule, and installed them on time!

Date of experience: March 12, 2024
District of Columbia
1 review
0 helpful votes
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Claims site has login issues
April 4, 2025

The website never worked for my password. I had to call in to get access.

Date of experience: March 25, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out to you.

Texas
1 review
0 helpful votes
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Always great, painless, and fast!
April 4, 2025

Very good. Technicians at discount tire were attentive to my particular requests

Date of experience: December 27, 2022
Illinois
2 reviews
0 helpful votes
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Always the best place to get tires!
April 4, 2025
Updated review

Fast, in stock, and an easy to use website (great for us old guys).

Date of experience: March 25, 2025

Why I keep coming back: great website, easy chat help,...
August 30, 2024
Previous review

Why I keep coming back: great website, easy chat help, good prices (not the best but free shipping helps!), and reliable customer service!

Date of experience: August 20, 2024
Idaho
1 review
0 helpful votes
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Great deals!
April 4, 2025

Super easy to buy tires online! I really appreciate how straightforward the process is in the great deals I get.

Date of experience: November 22, 2023
Connecticut
1 review
0 helpful votes
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Great online app and selection
April 4, 2025

Fast and easy ordering. Overall, great on line service. Also, the write ups make the selection process painless.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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Seamless Ordering
April 4, 2025

Expert assistance, fast delivery to a convenient garage. Good variety of products with accurate description of what it provides.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Very Fast Delivery
April 4, 2025

Good prices fast delivery. Bought many tires over 20 + years

Date of experience: March 25, 2025
Kansas
1 review
0 helpful votes
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Ship direct to installer
April 4, 2025

They will ship to wherever you want. Filters are easy to use and I was able to get the snow tires I want for vacations while in a sunshine state.

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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East and convenient
April 4, 2025

Easy to work with and special considerations for discount tire installation.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Great Customer Service
April 4, 2025

Tirerack have taken good care of me for many years.
Will continue buying from Tirerack in the future.

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Same as above comment, not sure if it was Tucker but very helpful just the same

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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Timely delivery was provided and good service and follow up.

Date of experience: April 3, 2025
Rhode Island
1 review
0 helpful votes
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Easy and fast
April 4, 2025

Great experience from beginning to end. Will be a repeat customer.

Date of experience: March 31, 2025