On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The delivery service used by Tire Rack (OnTrac) delivered my tire to the wrong location and provided zero help in locating it
Sorry, essay questions not allowed :) Excellent inventory and quick delivery. User reviews are very helpful.
Their shop recommended a tire shop (Big O Tire in San Mateo) to install tires for $25/per tire. That's a deal in the Bay Area
Tires were delivered very quick and they were super easy to order. I will be doing business with them again.
It was good. Tires arrived on time and I had no problems with the service.
All good. Tire Rack use to be the best place to buy tires. Now it is OK.
We appreciate you bringing this to our attention and a member of our team will be reaching out.
Simple process, affordable price! We have used Tire Rack previously and was very satisfied.
I like the fact that I have so many different options. Paying with Affirm is great as well. My experience was fast and convenient.
Easy and Perfect the assistance and cost were better than anything I revived where I live I purchased a lot of tires from TR in the past sorry I left
Tire rack is a very professional company with great inventory, pricing and service.
I have ordered tires and had them installed at the Tire Rack distribution center, had tires delivered to installers and have had tires delivered to my house. All experiences have been good.
I always have a flawless ordering experience and installation has been good either at the warehouse or my local tire store.
Maybe 12 tires for 3 cars so far and all great. Volkswagen beetle, MGB, and Kia Sedona
Easy to navigate web site, lots of options to choose from, tires arrive as described
Fast delivery easy use and good tires lots of info reviews and I feel confident in this site
Super convenient to pick up my tires, and for less $ than the local shop wanted for the same tire
Tire rack is great because I like to research and compare tires without someone hovering over me. Tire Rack offers almost every tire in the market too. Information on the site is extensive. The delivery is extremely fast.
This was my first time ordering tires and rims online and it couldn't have gone smoother, I wasn't sure exactly what I needed and was hesitant to order tires and rims online but the online chat person I talked with made the experience very easy and I got exactly what I wanted... I can't thank Tire Rack enough for making my car look brand new with the tires and rims they sold me, and they were very reasonably priced and I couldn't believe how fast they were shipped, they came the next day after I ordered them!
Thanks again for a great experience, I love how my car looks now 😁
Fast shipping and great communication! Always a good experience ordering from here. They keep you updated on the entire process
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team of our team will be reaching out.